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12 questions from our users

Tex M.

Tex M.asked

FabricSmart WA70T60FW1 (7kg)

Fault code 11101010 please help



No answers
Brendan B.

Brendan B.asked

FabricSmart WA70T60FW1 (7kg)

How do I service this machine

No answers
Brendan B.

Brendan B.asked

FabricSmart WA70T60FW1 (7kg)

Is there a reset button as machine has lost power

No answers
priya

priyaasked

FabricSmart WA70T60FW1 (7kg)

my washing machine display all the LEDs are on when switch on. motor is spinning and hear water coming to the detergent compartment. What would the the problem?



No answers
Ratu

Ratuasked

FabricSmart WA70T60FW1 (7kg)

How do I remove fault code 9?

No answers
Nora L

Nora Lasked

FabricSmart WA70T60FW1 (7kg)

what does fault code 49 mean?

No answers
sujit

sujitasked

FabricSmart WA70T60FW1 (7kg)

Fabric smart W70T60FW1 fisher and paykel washer was totally stoped no indicatio on display screen .Replaced new motor module or Main board, when power switched on directly its showing code 9 and display board power on is not activating.do ineed to replace display board?



2 answers
etmtl
etmtl

That is a different model to mine and in any case, I am not a washing machine technician.

fisher_man
fisher_man

Controller needs to be configured for the machine its in.
You should have received instruction on how to do.
Try F&P tech support.

Douglas

Douglasasked

FabricSmart WA70T60FW1 (7kg)

I called a technician yesterday come and remove Errror code 9, after he has done that my machine didn't complete the cycle and can't rinse my clothes. The machine is now displaying Error code 37. How do I remove this? I don't want to call the technician again, as they will charge me another $142.00 call out charge to press my machine buttons

1 answer
Ei
Ei

found this on the internet Fisher Paykel Washer GWL10 GWL11 Error Code 37 Fisher Paykel Washer Repair Tips

Disconnect power before attempting any appliance repair!
Fisher Paykel washer have one very common error code. This error code is 37. The display lights on fisher paykel washer will illuminate, each one represent a different numerical value. Fisher Paykel uses an auxiliary drain pump to pump the washer water out. Often times debris will become lodged inside the drain pump causing the error code 37.

Most times you can fix your fisher paykel washer error code 7 without parts. Start by tipping the washer back, the drain motor is in the front right corner. Remove the wires to pump and depress the tab on the side of the pump. Once the drain pump is twisted pasted the lock position it will drop down. Note when the pump is removed all water inside the washer will come out. Bail as much water as possible before drain pump removal, a pile of towels may also be handy. When the impeller on the drain pump doesn’t move the control senses this and will give the error code. Often times a small sock or undergarments will make it past the inner tub and down to the pump. Finding clothes stuck in the pump would indicate either overloading or not using a garment bag.

Fisher Paykel washer repair is simple, we know these units well and can assist you with any repair or review question you have. You can also speak with a Fisher Paykel appliance technician in our repair forums in the link below.

Fisher Paykel Washer Repair Forum

March 24, 2011
Posted by Matthew
Add comments
Washer
Tagged with: Fisher Paykel Washer Error Codes, Fisher Paykel washer repair, Washer Appliance Repair
14 Responses to “Fisher Paykel Washer GWL10 GWL11 Error Code 37 Fisher Paykel Washer Repair Tips”

talmadge sparks says:
March 25, 2013 at 2:37 am
I have a fisher Paykel intuitive ecosmart giving error code 37. The machine pumps most of the water out and says it is in spin cycle but it never spins. can hear it tying to slowly start to spin and eventually gives the fault code 37, also has an electrical burning smell. I think from the main motor. I removed the pump, found a couple of small bobby pins. Cleaned and re-installed butstill the same problem.

Jill Wood

Jill Woodasked

FabricSmart WA70T60FW1 (7kg)

My 7g wash smart machine has been great but today it cut out suddenly during the spin cycle. All the lights went off, and only came back on when I turned it off at the wall, unplugged it, and turned it on again. This worked for 1 load but the same thing happened during the 2nd load and now no matter what I do, the power will not switch on at the machine. :(
Any advice would be much appreciated!
Jill

1 answer
sam
sam

We are having the same problem with our washing machine, did you fix your machine and what was the cost?

Helga

Helgaasked

FabricSmart WA70T60FW1 (7kg)

What does Error code 224 mean?

2 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

Fault code 224 is an electronics fault - If you would like to arrange a technician to attend to your washing machine, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.

Alternatively, you can search for service in your area by using our online locator at the following link:
http://www.fisherpaykel.com/au/support/service-appliances#request-a-service

If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.

Helga
Helga

Electronic part 224 was installed (waited a week for a part), all checked by service person but when washer was turned on electronics blew up with a bang.
Machine was 5years and 5months old. Needless to say I have to buy new washing machine but it won't be Fisher & Paykel as my previous one lasted also only just over warranty period.

Judyglen

Judyglenasked

FabricSmart WA70T60FW1 (7kg)

Our machine is3yearsold has just started stopping in spin cycle led says power cut
Restart in ten seconds but then stops again five seconds after starting.has anyone
with this model had this happen my last F&P top loader lasted ten years this one is a dud. Judy M 5/04/15

2 answers
ade
ade

Yes that happened to us. I booked an appointment online for a technician from F&P. He came and replaced the whole screen unit at no cost as it was just after the 2 year warranty period. It works fine now....fingers crossed. I was a bit disappointed with the brand though.... But happy it could be fixed and didn't have to buy a new one.

flossie
flossie

Haven't had that problem yet, tangled sheets and lint driving me mad tho. If you take agitator out l have scum that l have scrubbed with a brush numerous times, l am now disolving washing powder before adding clothes and using very little conditioner with towels still scummy build up grrr.

howard.r.allen

howard.r.allenasked

FabricSmart WA70T60FW1 (7kg)

Washing clothes doesn't mater how much gets put in the spin cycle gets very violent moves the washing machine across the floor. Can anyone help?

1 answer
Martin
Martin

OK well my machine is in the front of an extension of a garage.
it is also in front of a new Mercedes Benz in this garage.
I could not risk it jumping around so the problem will be that you have not leveled the feet on your machine.
They are all adjustable and I could not risk my my machine moving with a car worth 60k near the washing machine.
You need to adjust the feet -even get a spirit level cheap to buy.
Front loaders are even worse -all machines need feet leveling to assure they do not jump about.
My machine on Hi speed does not move at all.
Can also be you are washing large items on hi spin-but I wash blankets and it still does not move.
If you cannot do this contact Fisher +Paykel.
Your feet are not level hope this helps
Regards,
Martin

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