Foxtel Now (page 3 of 10)

Just had a dish installed at our new house 3days ago. Dish points towards a tree in the neighbour's yard today with a slight breeze blowing in an otherwise glorious cloudless day signal keeps dropping out with message "due to extreme cloud cover" noticed that every time signal dropped out the breeze was blowing a quick look confirmed tree branches moving slightly to the left block signal. Contacted Foxtel they tell me I will have to pay $200. to have the dish repositioned.

Paying for ads when Stan and Netflix’s AND Disney do not have ads and is at least half the price of Foxtel now. Rip off really. Foxtel really need to pick up their game. Netflix and Foxtel have joined arms and I’m finding that they are streaming the same movies. Sad!

$25 p/m to watch add riddled international news content is not a good business model. Since Murdoch poached CNN from Fetch TV's ($6p/m), why wouldn't you offer a similar service?

I'm really not interested in being forced into a $15 p/m pop channel subscription to make up your so-called 'Essential Package' only to watch the news. Your minimum cost of $25 per month for vastly add riddled garbage compared to other content - non-add providers, such as Netflix, Stan and BritBox, has a bang-for-buck rating of 0.

Come on, Murdoch, give a little back!

CNN, did you think this through?

We wanted a device to use to watch live tv, paid subscription apps and chromecast. We do not use foxtel and canceled after our 10day trial. The device is constantly having issues and it has already been replaced with a new one. Chromecast never works on either our first or second box and the apps will constantly stop working mid watching or log out of Disney plus almost every time that we watch something. Despite the low price point of the purchase. I would never recommend this product.

Foxtel what a joke you are got one morning and my foxtel stops work after to robot it is not work so i ring up foxtel to get technical out is was 8/3/21 and tell me my technical will be out on 16/4/21 that's about 6 weeks with no foxtel and I have not had foxtel all this time I ask for 2 months free they said no what have to wait 6 weeks for a technician is a joke time sick foxtel

Overpriced for what you get. Complete lack of shows. The app is missing basic features like displaying the last thing you watched. Every time I wanted to watch my show, I had to look it up. I went past my 10 day free trail and forked over $25, only to find out that the only show I cared about on their platform was behind an additional paywall.

Don't waste your money.

Would not recommend
they said my location is not serviced for Foxtel and that I have to purchase Foxtel now subscription which is $40-$60 more expensive I would not recommend at all

Foxtel is the hero of misleading and deceptive conduct. I was billed over 19 months $104 per month for a service I never used once. Yes, I signed up for a free trial. Somehow I got signed up to every channel/service they have. But they never ONCE sent me a tax invoice to see what I was being charged. The charge on the credit card looks like it is for my internet (which we get via Telstra on the Foxtel cable) so we never thought anything of it. Their customer service people are rude and dismissive. They are a business built on subscriptions that people forget they have. What a disgrace. They hide behind their weasel-worded T&Cs. It's no wonder they are dying a slow death.

By far the worst streaming service and application around. Freezes, fails to stream at times, UI is clunky. Scrolling through the channels is cumbersome. Does not compare to Netflix or Prime for content either.

I signed up for a free trial and instead got charged for a month ($26) . No warning that I was going to be charged . Deceptive, thieving company. Also the fact there are ads when you are paying a premium price is so pathetic and greedy .

Without no warning whatsover we have suddenly lost access to the On Demand service. When I rang up to query this I was told that to access this I would have to upgrade my service - however the service could not be upgraded in my area for at least six months! Given I live within 5kms of the CBD and in a high density area I find this quite remarkable. They were happy to cut the services available on my package with no solution and no discount to the cost. It was only when I took it further that they reluctantly gave me a $20 discount per month for the next six months. I do wonder if they are deliberately trying to run Foxtel down to bankruptcy as the service mismanagement is beyond belief.

After ordering Foxtel, the technician failed to show on 2 occasions. when ringing to complain after the second failure, I'm told I don't know why a technician is visiting we can do this remotely. 24 hours passes, still no broadband - oh we did a check last night and there was a failure, a technician needs to visit, well be in touch in 24 - 48 hours. I should point out that they have already started debiting money from my account. at no point are they interested in sorting the internet at home. What a load of rubbish

seriously just get Netflix or amazon prime, this is a joke or a competitors showing back to back 15-second ads on ever new stream. pathetic. it's shocking how these people are not out of business yet.

We signed up for a Telstra Smart TV where Foxtelnow was free, for 12 month period -we don't use FoxtelNow, we missed the email to cancel the subscription and Called Telstra to cancel FoxtelNow from our billing. We also tried to call FoxtelNow to also cancel the subscription as the account was in suspension and we still are unable to cancel via online and waited 35 minutes on my mobile to no avail. Still unable to cancel this service. Extremely frustrating as we did not ask to be signed up for membership, it came free with the Telstra Smart TV and now they are still billing us. Can someone help as we can't seem to talk to a person and their livechat is not available for us to use.

Difficult to communicate with and pay bills etc especially the Telstra/Foxtel package... kept getting passed back and forth... extremely frustrating...
Have left will Never go back to Foxtel... not worth the time and effort

They have the same amount of ads as show, and the ads are so repetitive!
The app is plagued with glitches and errors. It’s also constantly buffering, and we have great internet.
Do NOT even get me started on the phone app, it’s pretty much unusable with Chrome cast.
Foxtel also won’t work with Nord VPN.

We pay $30 a month for this. It’s so frustrating..

Foxtel's app is outdated compared to stan, Netflix & Disney.
The streaming quality is appalling, when I login it takes about 5 minutes.
Let's be clear foxtel is not cheap, far more expensive than stan Netflix & Disney.

I can stream any other service over my 50mbs NBN. But foxtel.buffers buffers buffers EVEN THE ADS BUFFER 2 hours of footage took 3.5 hours to watch through buffering on a Friday night prime time or not they sold a service they need infrastructure to deliver it. Crop streaming not worth a ducks turd

Believe me when I say this,
I have never posted a review online before...
I agree with all the other 1 star reviews. Buffering issues, crashing all the time and a heap more problems. I have two in my house and it has been the worst decision I’ve made. I even contacted Foxtel with a few tech questions and they were useless!! I can’t stress this enough... Don’t waste your money!!!

I have been using foxtel now for some time as free trial from telstra have stopped it now as trial period is over,was a customer for a long time but got too expencive and too many adds now,other streaming services better.

Can't watch more than 10 seconds of rugby on foxtel sports via Go app without buffering. Absolutely terrible. No problem streaming any other service with my connection. Cheap infrastructure, save your money.

There’s no way to sugar-coat this: the Foxtel Now Box is unreliable junk. It’s rare that I can sit down and watch a show without it crashing and restarting. I have 2 or them exhibiting the same problems, and so does a friend.
The frustration level was so high, that I cancelled my Foxtel Now subscription. In hindsight, the Foxtel Now service was pretty poor value anyway.

These guys charge 25$ a month, then on top of that still expect me to watch up to 3 or 4 ads before my episodes start? these guys are losing their mind, I hope they lose all their business. Additional, No skip intro, a really bad playback system, lacks options.

This media player is so so so bad, there plans are not fair as they loop in channels you don’t need but have to get to get the one, like sports I don’t need sports but I have to pay for 2 x sports channels to as its grouped. They are absolute robbers and not ethical at all. $129 just to watch a few shoes that I love. I hope these shoes start to move to other streaming services as they are not realistic and need to go.

This media player is nightmare, has every issue in the world. I can't believe it's a $100, I wouldn't accept this thing for free. STAY AWAY FROM IT and maybe get a mi box and install the Foxtel app.

Always buffering and at times just unwatchable. How Foxtel can justify charging what they do and include advertising is incomprehensible. Every other streaming service seems to be able to manage except Foxtel which charges substantially more. Best avoided.

One of the worst media streaming devices I've had the misfortune to own. Logs out frequently. Needs to be reset constantly for apps to work. Currently locked out. Hate it.

Have had Foxtel Now app for some time. Connected via Ethernet. The app is always buffering and at times it unwatchable. Speedtest on Internet connect reveal I have 50mb/s service and all other streaming services work well.

Disney, Amazon Prime, Netflix..............................all stream great in UHD on our 55" TV.

Foxtel only offers up to HD, yet buffers way way way too often on the same setup.

It does usually work OK on the phone/laptop but in 2020 it's woeful performance, hardwired end to end through NBN on the TV, at its already way behind the competition max HD setting is just not acceptable,

Throw in its pricing and 1 star looks very complimentary for this very very poor experience.

I have Netflix, Stan, Amazon’s Prime, Apple TV+ and they all stream seamlessly on my fast NBN connection. Yet Foxtel Go can’t seem to go more than 2 minutes without having to buffer and it’s not even playing HD content. It seems to struggle with just SD video. Tested on different devices that other apps have no issue with so it is just a Foxtel issue. Thankfully I’m a free plan right now but once it ends I won’t subscribe.

Foxtel now is very expensive . There's nothing to watch . Worse pay tv on the planet . Stay away from it, to be able to watch channels you like you need to subscribe all packs . They shod be banned from business . If I could I would give them 0 stars .

Buffering every 5 seconds gets on my nerves even if the service free for ever I will not use it thankfully it’s a 10 days free trial I have no problems watching any other service none Netflix Stan prime sbs on demand and so on but Foxtel now should be eliminated

Never had any trouble downloading Foxtel. They have so many programs from all the news services
And a huge amount to watch. I’m surprised so many bad comments. Just look at the range offered. I’ve only got basic and drama but that’s enough. It does annoy me however that if I want to contact Foxtel to downgrade, as I wanted to change drama to movies, I have to phone 131999, and it is impossible to get through or even voice my annoyance. With Netflix it’s just a case of going online.