Foxtel Now (page 2 of 10)

$25 p/m to watch add riddled international news content is not a good business model. Since Murdoch poached CNN from Fetch TV's ($6p/m), why wouldn't you offer a similar service?

I'm really not interested in being forced into a $15 p/m pop channel subscription to make up your so-called 'Essential Package' only to watch the news. Your minimum cost of $25 per month for vastly add riddled garbage compared to other content - non-add providers, such as Netflix, Stan and BritBox, has a bang-for-buck rating of 0.

Come on, Murdoch, give a little back!

CNN, did you think this through?

We wanted a device to use to watch live tv, paid subscription apps and chromecast. We do not use foxtel and canceled after our 10day trial. The device is constantly having issues and it has already been replaced with a new one. Chromecast never works on either our first or second box and the apps will constantly stop working mid watching or log out of Disney plus almost every time that we watch something. Despite the low price point of the purchase. I would never recommend this product.

Foxtel what a joke you are got one morning and my foxtel stops work after to robot it is not work so i ring up foxtel to get technical out is was 8/3/21 and tell me my technical will be out on 16/4/21 that's about 6 weeks with no foxtel and I have not had foxtel all this time I ask for 2 months free they said no what have to wait 6 weeks for a technician is a joke time sick foxtel

Overpriced for what you get. Complete lack of shows. The app is missing basic features like displaying the last thing you watched. Every time I wanted to watch my show, I had to look it up. I went past my 10 day free trail and forked over $25, only to find out that the only show I cared about on their platform was behind an additional paywall.

Don't waste your money.

I signed up on a 3 month Now package only to find that the TV app freezes after a few seconds. We tried using the Foxtel website via the TV but the log in page wouldn’t load. I cancelled my subscription and have spent several hours trying to find a way of contacting Foxtel to get a refund of the $40 charged for a service I can’t access. All emails from them are “do not reply”. Having gone through online help I received a message saying “we can’t refund” then another message saying “glad we could help”.
NB we have no issues with either Netflix or Stan.

Would not recommend
they said my location is not serviced for Foxtel and that I have to purchase Foxtel now subscription which is $40-$60 more expensive I would not recommend at all

Just like other online on demand subscriptions I had registered myself for the 10 day free trial. Oh boy did I know I would spend days chasing these fools just to cancel when I tried to log back in to cancel my subscription a day before the trial there was no option to do. So despite contacting through phone/chat nothing helped. This clearly showed how absolutely disgusting and very deceptive tactics they use in a way of luring customers into signing up for the trail while they actual start charging you the day you sign up for the trial. Despit...

Foxtel is the hero of misleading and deceptive conduct. I was billed over 19 months $104 per month for a service I never used once. Yes, I signed up for a free trial. Somehow I got signed up to every channel/service they have. But they never ONCE sent me a tax invoice to see what I was being charged. The charge on the credit card looks like it is for my internet (which we get via Telstra on the Foxtel cable) so we never thought anything of it. Their customer service people are rude and dismissive. They are a business built on subscriptions that people forget they have. What a disgrace. They hide behind their weasel-worded T&Cs. It's no wonder they are dying a slow death.

By far the worst streaming service and application around. Freezes, fails to stream at times, UI is clunky. Scrolling through the channels is cumbersome. Does not compare to Netflix or Prime for content either.

I signed up for a free trial and instead got charged for a month ($26) . No warning that I was going to be charged . Deceptive, thieving company. Also the fact there are ads when you are paying a premium price is so pathetic and greedy .

Without no warning whatsover we have suddenly lost access to the On Demand service. When I rang up to query this I was told that to access this I would have to upgrade my service - however the service could not be upgraded in my area for at least six months! Given I live within 5kms of the CBD and in a high density area I find this quite remarkable. They were happy to cut the services available on my package with no solution and no discount to the cost. It was only when I took it further that they reluctantly gave me a $20 discount per month for the next six months. I do wonder if they are deliberately trying to run Foxtel down to bankruptcy as the service mismanagement is beyond belief.

I cancelled a trial monthly subscription and then my husband signed up. After a few years we cancelled his account and I came to realise they have been deducting payments from my account. No email, no text, no reminders just double deductions all that time. When pointed out they said they ‘can’t’ refund, even when they saw we had an account already. Would not act in good faith. Poor service from call centre staff, no discretion, sneaky. Murdoch poison (why we cancelled) but also deeply unethical with customers.

After ordering Foxtel, the technician failed to show on 2 occasions. when ringing to complain after the second failure, I'm told I don't know why a technician is visiting we can do this remotely. 24 hours passes, still no broadband - oh we did a check last night and there was a failure, a technician needs to visit, well be in touch in 24 - 48 hours. I should point out that they have already started debiting money from my account. at no point are they interested in sorting the internet at home. What a load of rubbish

I generally don't write nasty reviews, but there was always going to be one or 2. And here goes...
On numerous occasions Ive signed up and then cancelled my foxtel now plan, i mean to begin with, who in their right mind would pay $25 a month for the same shows repeated ad nausea, over and over, but that's not all, the advertisements like many mention are that long and annoying, some ads repeated twice per ad break. Then the next ad break, same ads again, and again. Who the hell programs this crap? Even worse is the fact you'll watch say "Border...

seriously just get Netflix or amazon prime, this is a joke or a competitors showing back to back 15-second ads on ever new stream. pathetic. it's shocking how these people are not out of business yet.

As a long term Foxtel user, we wanted an extra iQ box to connect to our cable service. They refused to do this as they will now only offer satellite to new customers - 'but we're not new customers - we're currently on cable'. No way would they supply another iQ box. We had to pay to upgrade to satellite and have a technician out to fix a dish to our 100 year old house - not happening. So we pay a Multi Room fee to use Foxtel Go app on the Samsung tv in the other room. It is the worst technology - constantly freezing and buffering to the point t...

We signed up for a Telstra Smart TV where Foxtelnow was free, for 12 month period -we don't use FoxtelNow, we missed the email to cancel the subscription and Called Telstra to cancel FoxtelNow from our billing. We also tried to call FoxtelNow to also cancel the subscription as the account was in suspension and we still are unable to cancel via online and waited 35 minutes on my mobile to no avail. Still unable to cancel this service. Extremely frustrating as we did not ask to be signed up for membership, it came free with the Telstra Smart TV and now they are still billing us. Can someone help as we can't seem to talk to a person and their livechat is not available for us to use.

Difficult to communicate with and pay bills etc especially the Telstra/Foxtel package... kept getting passed back and forth... extremely frustrating...
Have left will Never go back to Foxtel... not worth the time and effort

They have the same amount of ads as show, and the ads are so repetitive!
The app is plagued with glitches and errors. It’s also constantly buffering, and we have great internet.
Do NOT even get me started on the phone app, it’s pretty much unusable with Chrome cast.
Foxtel also won’t work with Nord VPN.

We pay $30 a month for this. It’s so frustrating..

Foxtel's app is outdated compared to stan, Netflix & Disney.
The streaming quality is appalling, when I login it takes about 5 minutes.
Let's be clear foxtel is not cheap, far more expensive than stan Netflix & Disney.

I can stream any other service over my 50mbs NBN. But foxtel.buffers buffers buffers EVEN THE ADS BUFFER 2 hours of footage took 3.5 hours to watch through buffering on a Friday night prime time or not they sold a service they need infrastructure to deliver it. Crop streaming not worth a ducks turd

I was hoping to use this box on a projector for free to air and some streaming apps. The first thing you have to do is sign up to foxtel even if you are not planning to use foxtel, so when there is no internet, you cant use it even if you just want to watch free to air. Secondly, free to air is mixed in with all the foxtel channels even if you arent subscribed to them, meaning you have to scroll up or down through several channels to get to the channel you want to watch.... very slow process. Last thing i dislike about this box, no prime video ...

Believe me when I say this,
I have never posted a review online before...
I agree with all the other 1 star reviews. Buffering issues, crashing all the time and a heap more problems. I have two in my house and it has been the worst decision I’ve made. I even contacted Foxtel with a few tech questions and they were useless!! I can’t stress this enough... Don’t waste your money!!!

I have been using foxtel now for some time as free trial from telstra have stopped it now as trial period is over,was a customer for a long time but got too expencive and too many adds now,other streaming services better.

Can't watch more than 10 seconds of rugby on foxtel sports via Go app without buffering. Absolutely terrible. No problem streaming any other service with my connection. Cheap infrastructure, save your money.