It is mean to be the high quality and premium product product but after left out and used in the garden for 2 months, the hose connector inside the wheel started to disengage or not able to fit properly, the wheels falling a part and hard to wind back the hose reel.

Best I’ve ever had . Smooth and easy roll up. Bought a second one for other tap. No crumbling plastic. Rolls up hose very quickly and easy. It is expensive but I’m hoping it will last and pay for it self as I was sick of replacing the cheaper options

I have tried many different hose reels but was not happy with all of them until the attendant at Bunnings said to try this one. I have no regrets with the purchase and have recommended this product to friends. What is also great is that this hose reel caters for a 30 metre hose which many of their competitors don’t.

I originally had a Gardena G2694 Classic Hose reel that had a failure of where the handle assembly attaches to the body. It was only about a year old and was barely used as it was a secondary unit. OK! Gardena conceded and permitted me to exchange the item at my local Bunnings. OK! I thought, I'll buy the more expensive item. Less than a year later it failed in exactly the same manner. I call the failure a design fault as the handle has no support to stop failures of this type occurring again