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72 questions from our users

Ian S.

Ian S.asked

Will a standard queen mattress 200mm thick fit into a dominator also would an 80ltr engel fit in fridge compartment



3 answers
Steve
Steve

Not sure about the mattress as we use the one that came with our new Dominator and we have a 95 lt waeco in ours and that fits dine

Ian S.
Ian S.

Thanks steve

GIC
Black S.GIC

Hi Ian,

You may have some difficulties closing the lid with a 200mm thick mattress, I do know a 150mm mattress does fit.
The 80L engel won't fit as the maximum height of the fridge slide in our Dominator camper is 525mm.



Narelle P.

Narelle P.asked

We purchased a dominator on Dec 19. How and where is the hot water system?

2 answers
fordie
fordie

it should be in a box in one of the storage boxes

GIC
Black S.GIC

Hi Narelle

The hot water system should be in a box inside the fridge slide.



Kind Regards

Black Series Campers.

Luke V.

Luke V.asked

Will a 95 waeco fridge freezer fit in the fridge slide? Of a Dominator, as I’m looking at buying one.

2 answers
Steve
Steve

Yes we have one in ours

GIC
Black S.GIC

Hi Luke

The 95L waeco fridge freezer will fit inside your Dominator Fridge slide.

Kind Regards
The Black Series Team

Pete - Jo

Pete - Joasked

We have purchased a 2nd hand 2016 Black Series Dominator and the ignition switch to the stove does not work, is there a battery affiliated with same? Also it did not have a manual, are we able to obtain one please? Thanks in advance P& J

4 answers
GIC
Black S.GIC

Hi Pete-Jo

The ignition switch on the stove doesn't come wired up. You will have to wire it up yourself.
If you send me an email '[email protected]' I can get a manual sent out.

Pete - Jo
Pete - Jo

Thanks Phillip much appreciated & I have emailed you our address for the manual.
With many thanks
Pete-Jo

leanne leach
leanne leach

Hi i would like to have the manual too as our igniter doesnt work either cheers leanne and greg

Kim M.

Kim M.asked

I need hooks for opening and closing dominator camper.

1 answer
GIC
Black S.GIC

Hi Kim

The hooks on the winches?

Jo Moses

Jo Mosesasked

How do I secure the tropical cover better to stop in flapping in the wind, it’s very annoying.
I’m nearly tempted to take it off.
I have the Dominator.

1 answer
GIC
Black S.GIC

Hi Jo

Make sure its on the right way, as you have a longer side and a shorter side to the tropical roof.
Also make sure each corner strap is tied down tight.

Lee.C

Lee.Casked

Can I get a video on how to set up everything from tropical cover to en-suite and any others for Dominator

2 answers
Darren B.
Darren B.

Sorry we have a HQ 12 can't help you.

GIC
Black S.GIC

Hi Lee

If you go on the link below you will see a setup video for the main tent and awning.
https://www.youtube.com/watch?v=mWt9zbKlp-s

Kelly43

Kelly43asked

Just picked up our dominator and have unpacked and set everything up. There is a green garden hose which we are not sure what it is used for. Can you please help.

2 answers
Lee.C
Lee.C

Its for the shower that comes with your hot water heater, it also had a small fitting attached that goes where you plug the sink in but you will need a 1/2 inch female to male garden hose adapter so you can connect to camper and then to hot water unit which has the fitting in the bag.

GIC
Black S.GIC

Hi Kelly

It is for the Hot water system.

Ian

Ianasked

What power cord 10amp or 15amp

1 answer
GIC
Black S.GIC

Good Morning Ian

On the Dominator camper you will need a 10amp power cord.

Charlie

Charlieasked

Is the Dominator dust proof, after travelling with another make camper trailer very disappointed we tend to find the dustiest roads to test the camper but regardless after completing cape and the Strezlecki... we have found a disappointing amount of dust seek through into the camper..

No answers
Dusan J.

Dusan J.asked

Have a Dominator
Batteries are charged via solar panels
Previous charging to14 volt now after first camping trip and having fridge connected went down to 10.3 after 3 Days of use
Now fridge disconnected won’t charge over 11.7 volts
Does this mean my battery’s are screwed

1 answer
GIC
Black S.GIC

Hi Dusan

It sounds like your batteries are under 50% and may be damaged, we alway's recommend to fully charge your batteries use a battery charger.

rob

robasked

how do i fit the tropical cover corners there is round D metal clips on the canvas but plastic belt clips on the the cover

1 answer
GIC
Black S.GIC

Hi Rob

You should have a strap in each corner you feed through the D metal clip.

Tank

Tankasked

We have just bought a Patron and would like to know the location and how to access the batteries to be able to connect the charger as supplied please!

1 answer
GIC
Black S.GIC

The batteries are located under the lounge chair inside the camper.

Helen Moxey

Helen Moxeyasked

We have bought a second hand dominator
And it was towing strange
So we took it to the mechanic and he said the brakes are locked up
How do we get them unlocked
Or do we have to buy new ones?
It’s 2 years old.

1 answer
GIC
Black S.GIC

Hi Helen

Could have a few different reasons on why the brakes are locking up, could even be due to the brake controller on your vehicle.

If you like to contact our support team at [email protected], we can assist further.

Kind Regards
The Black Series Team

Joanne S.

Joanne S.asked

Does anyone know why my tap wont pump out water

1 answer
Dusan J.
Dusan J.

Did you plug it in and turn on the pump

Claudia G

Claudia Gasked

Hi
We have the patron. Bed is so hard any suggestions for mattress replacement that will fit or specific topper as the link to the freedom site didnt work anymore.
Thanks

1 answer
GIC
Black S.GIC

Hi Claudia

Makin Mattresses, can make a mattress made to order which will fit in the Patron camper.

Stephanie E.

Stephanie E.asked

Hi there, we just purchased a Dominator this past weekend. The trailer did not come with an owner's manual, and we cannot figure out how to connect a trickle charger to the battery. Can you help us out?

2 answers
GIC
Black S.GIC

Hey Stephanie

If you like to send me an email [email protected], I will get the owner's manual sent out.

Kind Regards
The Black Series Team

Barry
Barry

No owners manual, connect your charger through Anderson plug, make up a Anderson plug connection works fine .

andrew a.

andrew a.asked

I purchased a classic fold, I can't get the switch on the gas top to ignite the burner what am I doing wrong, plenty of gas no spark is it supposed to spark.

1 answer
GIC
Black S.GIC

Hi Andrew

The ignitor switch is not wired up, you can purchase the wiring from jaycar electronics alternatively we recommend either matches, or a click lighter.

Kind Regards

The Black Series Team

Gregory John B.

Gregory John B.asked

will an 80 litre engels fridge freezer fit into the dominator

No answers
BrianVee

BrianVeeasked

I note there are several people here complaining about fridge power socket, 12v batteries and sink drain ... have you taken any steps to improve the quality of these items in the past 6 months?

No answers
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