The GoGetta brand is undergoing a wind down transition over the next 12-18 months, therefore as from Monday 26 February, GoGetta will not be accepting any new applications for equipment and asset rentals.
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GreeBrisbane
I wouldn't even give them 1 star
I got finance for a business the loan was $17,000 with a deposit of $1731.90 costs of $1220 plus weekly repayments of $267.38 totaling $13,903.76 for the first 12 months. The second year came up and repayments were dropped to $227.26 a week for the next 24 month which I was never told about up front by the broker. The loan will cost $42,140 and remember I only borrowed $17,000.
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Liars unprofessional
I have been dealing with gogeta for a little over 6 months have never missed a payment during this time the trailer we were leasing broke down and had to be sent back to where the manufacturer made it so I rang go Getta and they said they would suspend out payments for a two week period. About a month later I started getting phone calls from gogetta telling me I owe them money these phone calls were frequent I finally got the sheets and ask them to provide a statement of account and guess what we weren't behind they were supposed to ring back y...Read more
esterday they haven't run back because I've got them over a barrel the person I've been doing with his holy and I would recommend anyone who has to deal with them and has problems find one person write their name down and keep asking for that one person. Gogetta still hasn't told me that they're closing the doors at the end of the year so I have no chance of turning over my lease I was offered it a two-year contract at the end of the 1 year lease but apparently they won't be open and they've only said this to try and keep me happy I will be joining a class action against go get up because I believe that practices around professional and border on Criminal my advice to anyone seeking finance do not use go getter. I have also been told that I can send the trailer back under law as it is not fit for what we purchased it for I will be seeking legal advice and we will be doing this and scream go getter like they've tried to screw us.
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Thieves!!!
I got finance for $6,000 to buy a car from this horrible mob. After the first year I had the option of buying the car after paying $5,373 I was told it will be $3000 to but out the vehicle. The company told me I could give back the car after the first year which I agreed to do after the car was taken I was told a default was placed against me for $3,404 and the car was going to auction that day.
They have not replied to my emails or phone calls to explain themselves.
Do not use this company.
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AshleyRedbank Plains
- 14 reviews
I cannot fault go getta
We have been leasing a car and run into some financial difficulties. Rather than get nasty Go Getta came up with an unbelievable solution (literally the best solution anyone could have hoped for) that has finalised the lease and taken a weight off our back. We now own our vehicle outright
A HUGE thank you to JP and his managers who have worked some amazing magic and allowed us to finalise out car lease in the most spectacular manner possible. Thank you from all of our family. You have taken a huge burden off of us and we are so grateful
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Just crap
Don’t sign the contract as I had payments coming out monthly, had a discussion about changing to weekly payments.
Didn’t sign anything to give them the ok to do weekly payments.
They just did it anyway. There is more to this story.
Even the brokers are saying stay away from them.
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spunkjam,melbourne
- 5 reviews
No Stars 4 u
Got a vehicle worth 26,000, For 12 mths been paying 265 pw, was told what I pay will be coming off cost of vehicle.
after 12 mths I paid a total of $13,780.. SO I still owed approx. 12,000...excellent, so I thought..
After the 12 mths was up, they offered a deal where I pay lower repayments which would be 185pw.
and they confirmed I owed 12,000..
so after calculating now what I owe would equal approx. $6000 to own it..
After hearing they are winding down, I asked them for a payout figure so I can re finance..
WELL, the payout figure given was $22,000...
All that money paid went where, not on the vehicle that's for sure.....
and trying to contact them is meaningless...
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Mully
- 2 reviews
- 4 likes
Lying thieving
After 12 months I asked for payout figure and $2500 later my payout figure has only reduced by $250.
After the first 12 months ONLY 25% of what you pay comes off purchase cost.
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Thanks for nothing
Get a call from Brokers to say you guys are closing doors Thanks for letting us know
No we have to refinance urgently or loose everything we have paid over last 10 months Disgusting
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Law suits waiting to happen
Why haven’t you told any of your current clients that go getta has gone belly up! You guys owe it to all of your clinets do do so. We have been informed by our broker, that if we do not find alternative people to re finance our truck, it will be getting repossessed. Gutless worms you all are.. Hurting everyone that is trying to make ends meet... if we could give 0 star rating we would...
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Don't listen to the idiots!!!
Everybody on here writing a bad review seem to be mislead by their own naivety... ITS ALL TAX DEDUCTABLE!!!!!!! Don't whinge about how much it has cost you when you would've paid it to the tax man anyway. This scheme lowers your tax bill and gives you great equipment, unless you're actually a business running likeva business it won't work...... Maybe all these idiots need to realise how to do they're basic tax?
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Great experience ... friendly staff
After starting a new business GOGetta was more than happy to give me a go... so thankful for that... they talked me through their product and went through the costs which were a little high but with the tax benefits it turned out to be great for me. My business is doing great.... Special thanks to the guys on the phones.... super friendly
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Biggest lying company ripping off people. Should be shut down
The contract we had was for 12 months and was told after 12 months we could return car or keep car with our payments reduced by so much an eventually we would own it. Wrong 12 months up and they increased our payments from $265 p/week to $565 p/ week then told we would never own it after speaking with legal advice. How can one company do this I have no idea never again will be taking legal action an forwarding story to current affairs. Lying animals.
1 comment
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CurlySydney
Its my Brokers fault
Apparently when my broker told me the money I was paying was coming off the value of the vehicle it wasn't true, when I called Go Getta for the payout figure I was told the first year didn't count!!! I was told I should keep paying for "another" year then the money would come off the value of the vehicle. My financial broker had got it wrong, how convenient.
Keep paying for another year my butt. Fool me once me shame on you, fool me twice not bloody likely. Go Getta don't return calls, don't answer emails, when you ring them they are rude and arrogant. Hopefully this company will get caught up in the finance company royal commission that is well overdue. It's going to take very bright light to shine into where these low life's hang out.
1 comment
Kate NGoGetta
Hi Curly, we are sorry to hear about this miscommunication between yourself and your broker. When using GoGetta about 40% of your weekly payments go towards building equity in your asset. However, dep... Read more
ending on your payment history this percentage may be affected. If you would like to talk to someone more about your experience please feel free to send us a personal message with your contact details and someone will be in contact with you as soon as possible. Thanks, Kate - on behalf of GoGetta.Similar opinion? Write a review on ieatwords.com.au!
I am happy with Gogetta
so far my dealings with Gogetta have been great, A company thats has a higher rate of interest to cover risk I am happy that they were able to give finance when traditional finance wasnt an option. I a. normally a complainer after 1 year thjngs are still good . I hope I am not foing to be agreeing in the long term for now happy
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Kaz
- 5 reviews
- 4 likes
Daylight robbery ! Biggest scam ever
Dont use they are daylight robbers!
We will lose our business of 9 yrs in two weeks time due to their theiving acts
Go without it go somewhere else for your own sake
a loan shark would be more honest!
1 comment
Kate NGoGetta
Hi Kaz, we are sorry to hear about your negative experience when dealing with GoGetta. Please feel free to contact our customer service team on 1300 513 496 or send an email to [email protected]. Thanks, team GoGetta.
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Criminals
Worst experience ever please don't use this company they have tried to repossess cars that don't exist then tried charging us for it I have had thousands of dollars of repayments go missing even though I have provided them with bank statements showing repayments coming out they refuse to accept them and then the final one was I tried to pay out two other contracts I had with them for 2.5 years and they were more than what I paid for trucks originally after paying years of repayments. Please don't use this company no matter how desperate you are it's just not worth the lies and stress created by them.
3 comments
Kate NGoGetta
Hi John, we are sorry to hear about your negative experience when dealing with GoGetta. If you wish to discuss your experience with someone further please send an email to [email protected] and someo... Read more
ne will be in contact with you as soon as possible. Thanks, GoGetta.what a joke i have spent months on the phone trying to resolve this and countless emails your staff are rude and unhelpful and no one has any idea of what is going on thanks anyway but the only way yo... Read more
u can help is find my lost money and the car i returnedKate NGoGetta
Hi John, once again we are sorry for any inconvenience we may have caused you. Rhiannon (one of our experienced case managers) would be more than willing to discuss your experience with you. Please fe... Read more
el free to contact her on 07 3231 3611. Thanks, Team GoGetta.Similar opinion? Write a review on ieatwords.com.au!
Rahul SharmaAU
- 2 reviews
- Verified customer
Worst company to deal with. Totally corrupt and criminal
I had a worst experience of dealing with them. I paid nearly double the rent of the van which was faulty and was never safe for driving. I even reported it to the authorities a lot of times but had no positive response. Moreover they have an illegitimate workshop in Frankston Victoria named Progressive Vans which was even worst than gogetta. They give you faulty vans with a false RWC. Then I call them, they never admit their wrongdoings. Worst experience to deal with them. Even if you call them and say that I want to return my equipment before...Read more
due date with the exit fees. They say to you that you can't do that until you pay everything to the due date even if you have return your equipment. I suggest everyone not to sign up with this company.3 comments
Kate NGoGetta
Hi Rahul, we are sorry to hear about your negative experience when dealing with GoGetta. If you wish to discuss your experience with someone further please send an email to [email protected] and some... Read more
one will be in contact with you as soon as possible. Thanks, GoGetta.Still no reply from you guys. You people are just showing your fake concerns to other people that we care about our customers. Totally illegitimate and corrupt..
I am still waiting for someone to contact me. i think i should contact the current affairs and let them expose to public so people won't get cheated anymore by these criminals.
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- Verified customer
Admin at Gogetta very poor the system works fine
Let me say I have three contracts with Gogetta. Yes the system is expensive. But it is also 100% business tax deductible. I wouldn't recommend gogetta to someone who doesn't have their own business. Please read your contracts carefully because I have found errors on all three of my contracts. I feel the downfall in this company is their administration and brokers and the phone operators lack of knowledge, lack of compassion and there Limited ability to help. One person says one thing and another says something to contradict them. They need to have a system in place and they need to follow it.
1 comment
Kate NGoGetta
Hi There, thanks for your honest review. We try and hardest to keep our customer service as consistent as possible, however there is always room for improvement. Thanks again, team GoGetta.
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- Verified customer
Do not use gogetta you will pay twice as much as the vehicle is worth
The loan broker I went through told me you rent for one year then pay out a balloon payment then I'll own it which is true, Example; car cost $10,000, pay $800 deposit, pay $130 per week, 52 weeks = $6,760+$800=$7,560.
if you pay balloon roughly $7,500 payed in total $15,060 all good, finished. Here's the but he then told me if I could not afford to pay the balloon payment roll it over for two years at a lower amount eg, $115 for 104 weeks = $11,960 + $1 then I own it total $19,521 not true the roll over term is three years $115 X 156 weeks =...Read more
1 comment
Kate NGoGetta
Hi There, we are sorry to hear about your negative experience when dealing with GoGetta. If you wish to discuss this with us further please do not hesitate to send an email to [email protected]. Thanks, Team GoGetta.
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Dom HNew South Wales, 2322
- 10 reviews
I wish I had of read these reviews before I signed the contract.
I am absolutely disgusted. I have had my car since easter and I have been waiting for the repairs to be done since then. I have been called a liar and told they will have to think about doing the repairs now because of the time that has lapsed. Them calling me once in 2 months is them trying everything in their power to help me and the straw that broke the camel's back is GoGetta taking money out of my account whenever they want, that in my books is stealing I truly feel like calling the police but the one thing I will do it go to consumer affa...Read more
irs. I'm disgusted in Rideshare for having anything to do with this company and what the hell do we pay rent for if they don't live upto their obligations? I am paying $163 a week for what? A car loan doesn't cost as much as this. Oh and Uber you guy's are right down there with these thieves.1 comment
Kate NGoGetta
Hi There, we are sorry to hear about your negative experience when dealing with GoGetta. If you wish to discuss your experience with someone further please send an email to [email protected] and some... Read more
one will be in contact with you as soon as possible. Thanks, GoGetta.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Loryasked
Is this company still operational?
No answers
andrew dasked
Hi, I am wanting to return my vehicle before my contract is up with Gogetta as it has become too expensive to run with minimal work How can I do this? I am happy to continue to pay my contract at the weekly rate or an agreed lower rate.
No answers
Lesasked
My name is Les Norton, I have two trucks with you guys and because of wet weather there has been no work, can I defer one month of payments until the end of April?
No answers
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Kate NGoGetta
Hi there, we are sorry to hear about your negative experience when dealing with GoGetta. Please feel free to contact our customer service team on 1300 513 496 or send an email to [email protected]. Thanks, team GoGetta.