The GoGetta brand is undergoing a wind down transition over the next 12-18 months, therefore as from Monday 26 February, GoGetta will not be accepting any new applications for equipment and asset rentals.
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Absolutely criminal & morally corrupt!
Absolutely speechless & lost for words not even going to lower myself to their standards and make a comment on their malpractices except that never thought I'd see the day when an individual can successfully ring gogetta and return my truck on my behalf of myself without my knowledge whilst I'm in the Sydney children's hospital with my new born daughter fighting for her life if their malpractices couldn't get any worse gogetta refuses to identify the third party involved also the time & date of the return nor the location of it all my personal ...Read more
property paperwork still in it and gogetta has advertised it for real sale when the day pick up and contacts were signed gogetta have been in breach of their own contractual agreement!! Absolutely criminal and my family & lively hood along with eventually my freedom are destroyed!!1 comment
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SadieKambalda
Could of bought 2 for what I've paid out
I got equipment rental on a hydrobath for dog grooming pay $74 a week and was not given the option after 12mths to purchase. I have paid out around $8000 since I got it. It was for 2yrs and my 2yrs is up next month but have been told it isn't up until September :/ and also I got a payout figure it was $2800 I paid out $1250 over 10wks and I still owe $2300 don't know how that works...not happy at all...
1 comment
Kate NGoGetta
Hi Sadie, we are sorry to hear about your negative experience when dealing with GoGetta. If you wish to discuss your experience with someone further please send an email to [email protected] and some... Read more
one will be in contact with you as soon as possible. Thanks, GoGetta.Similar opinion? Write a review on ieatwords.com.au!
ShamwowGold coast
Truly amazing
Thanks to go getta i was able to get a nice rig for work easy application with day to day updated on application i now have an awesome 4x4 for work and play cheers guys highly recommend dont let these other fools make ur mind up
1 comment
Kate NGoGetta
Hey Shamwow, thanks for your great review! It is always great to hear about the positive experiences our customers have had. Thanks, Team GoGetta.
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LydiaAU
*wishful thinking, that I would own my car after 12 months. CONFUSED
I wish I had never signed, I feel used, especially by the car dealer that put me on it. 6 months in, I inquired about my payments and wanted to change from weekly to fortnightly payments as I hadn't been working for a week and needing to change employment industry, the lady whom I was speaking with was quite rude, said I never should have got the car and that I am no longer able to receive any of the benefits if I return the vehicle and that I am a liar for signing the contract. I had given the dealership everything they had asked for I.D. ABN,...Read more
they named it, I had it and they checked it all. I even asked them if they wanted income and bank statements and a current credit report, the dealership said no we don't need it. The car is worth $9,990.00 I have paid weekly $193.05 for 12 months NOT to own the vehicle. GoGetta you really ------1 comment
Kate NGoGetta
Hi Lydia, we are sorry to hear about your negative experience when dealing with GoGetta. Unfortunately it is always difficult when a product is sold to a customer & it is not explained fully. Our prod... Read more
uct is designed as a short 12 month rental agreement. After 12 months the asset can be purchased, returned or you can continue paying your weekly rent for a further 3 years and own the asset at the end. We understand that this is extremely frustrating & we are sorry that this was explained to you initially. If you wish to discuss your experience further please do not hesitate to contact us on 1300 934 497. Thanks, Team GoGetta.Similar opinion? Write a review on ieatwords.com.au!
Wife has been called a Liar
We have rented a car with the intent to buy it. We have realised how much they take of your weekly payments. It's insane. But more recently, my wife called on Tuesday to get a payout quote and was quoted price A, but today she calls them because they have no emailed a quote out $300 more. Price b. My wife asked what had happened and explained her call on tuesday to a guys name she couldn't remember, and was told there is no record of her call and that she has only spoke to female representatives. DISGUSTING GOGETTA! You made the mistake not her. We have sent an email with the call history from her phone but of course you can't get a call transcript so we won't see that money again. Disappointed in this company.
1 comment
Kate NGoGetta
Hi BebbyB we are sorry to hear about your negative experience when dealing with GoGetta. If there is anything we can do to resolve your issue please do not hesitate to call us on 1300 934 497. Thanks, Team GoGetta.
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Excellent service and great company
I have recently had bad credit and GoGetta gave me a chance. The product is fantastic as I can claim my rent back on tax. Obviously I checked with my accountant first..... which I'm guessing some other customers had not... Which is just stupid on their behalf. Any time I had an issue it was easy to call and speak with the friendly staff. I have been with them for 2 years now and about to get more assets.
Thanks for the chance GoGetta
1 comment
Kate NGoGetta
Hi Brian, thank you for sharing your positive experience when dealing with GoGetta! On behalf of the whole GoGetta team, we look forward to working with you into the future. Thanks again, Team GoGetta.
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MaryalaMelbourne
- 2 reviews
Rip off with very little communication.
We bout 2 vans through go getta. Prices are ridiculous and after the year, only 30% comes off your total. Obviously this was an easy option at the time but they are very pricey. Now the year is up and trying to get our bond back is impossible. No one returns calls and they just pass you onto others. Really disappointed.
1 comment
Kate NGoGetta
Hi Maryala, we are sorry to hear about your negative experience when dealing with GoGetta. If there is anything we can do to resolve your issue please do not hesitate to call us on 1300 934 497. Thanks, Team GoGetta.
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SyedGold coast
- 2 reviews
- 5 likes
- Verified customer
Worst company ever
75% they tell but it's actually 25% that you get. They do not return the bond money. And charge GST three times. Avoid them, on an equipment which was $7145, I paid $13134, and still after their calculations I had to pay $4450 and no bond was returned. It's a nightmare of a company. I can give ample proofs ready to be collected through email, if someone interested, [Names Removed] are their top guns of looting, deceiving and exploiting the customers, not only the company but also these two employees are to be checked. Better not buy a product from them, rather than paying 3 times to them.
3 comments
Kate NGoGetta
Hi Syed, we are sorry to hear about your negative experience when dealing with GoGetta. If there is anything we can do to resolve your issue please do not hesitate to call us on 1300 934 497. Thanks, Team GoGetta.
I just want what the company offered me when signing up 75% of the rental goes to the payout quote. Its all what I am after.
I have contacted you Gogetta, and instead of resolving the issue, you tried to deceive me again.
I would strongly suggest to the people who are offered to call back and resolve, please don't, I wast... Read more
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Suck it gogetta!
Suck it gogetta! Because of my review someone has contacted me and asked me about my experience and since told me they weren't, just as I wasn't, told all the ins and outs and have since refrained from signing with you guys.... So you guys are out 30k as well as the rest of my pay out because you guys did the dodgy!!!
Mongrels
1 comment
Kate NGoGetta
Hi Girlunknown, we are sorry to hear about your negative experience when dealing with GoGetta. If there is anything we can do to resolve your issue please do not hesitate to call us on 1300 934 497. Thanks, Team GoGetta.
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SteveSydney
- 11 reviews
No dramas easy to deal with
Needed a new van and go getta was the only company not wanting to many documents etc, sure I might pay more than a bank or the like but it's all tax deductible it works for me .
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Day light robbers
I agree with the above guy, exactly similar situation, when lending out the loan they don't say the % they charge. After almost a yet I got a call and they said - of my weekly payments only 68% goes into paying the car the rest is GST and 25% is their charge. The fist time when I had the conversation the Broker said its interest free for the fist year and by the end I would have payed most of my car money (cost of car $ 14, 125) and I would have around $2000 left to pay. It turned out that after weekly payment of 163.98 for 52 weeks, I haven't ...Read more
even payed half the money. I still have to pay $ 9500. The broker had sent a mail saying the value of the car after 1 year would be 7500....I am lucky that I found about this now. FOR ALL FUTURE LOAN TAKERS - THEY SAY ITS INTEREST FREE but they charge you 25% OF your weekly repayments. If you have the money buy the outright or find some one else to lend. THESE GUYS ARE DAYLIGHT ROBBERSSimilar opinion? Write a review on ieatwords.com.au!
ElleSouth East Queensland, QLD
- 2 reviews
- 1 like
Not sure how they are a legal company with their charging rates!
Don't don't don't don't do it!!!
Unless you can also save about 8g between now and your 11th month so that you can take up the 75% rebate (which must be paid before the 12month mark or the next day it drops to 25%, even if you haven't resigned yet: doesn't matter, must be organised and paid by the last day of the 12th month).
If you can do that, it's good as you pay little 'interest' on the car. However if you can't pay $8k or more to pay it out before the 12months STAY AWAY.
I was unaware of the costs as I was never told and it wasn't sta...Read more
ted in my t&c's- no where does it mention the rebate %. Basically I got a car for 12k agreed to pay 17k to gogetta (I was like that's good interest) and got to the 12 month and told I needed to pay 9k or resign or return the car. I didn't have 9k as I didn't know I had to make such a large payout so I asked what the resign option was. They said go on for another 12months or 3 years. Which meant if I went on for another 12months I would pay a further 11k (making it a total of 24k I've paid in 2years) plus then my payout which would only drop to 8k (one k less than a year prior) or go on 3 years and pay a total of 40k. So 12 months I would pay 30k or so for a car worth two years earlier of 14k or 3 years and pay 40k for a car worth so little. So I've since decided to sadly, and after a lot of tears, cut my loses and return the car :( :( I'm out 13k but better than 30-40k I guess.Similar opinion? Write a review on ieatwords.com.au!
honestyprevailssydney
- 2 reviews
- 1 like
Thieves
Disgusting bunch of thieves. They take 25% of the weekly car payment for the first year. The second year they take 75% of the cars weekly payment and unless you have the money to pay off the car after the first year they will trap you in a cycle of robbery. On top of that, when I was trying to pay off my car in full I asked them to send me a slip so that I could give them permission to take the full remaining car payment from my account. As this takes 3 days to process and they take weekly car payments on Friday I had signed and sent the slip b...Read more
y Tuesday only to find on Friday another weekly payment was taken. Needless to say I was angry as they were trying to milk me for every dollar rather than take the full payment as they were supposed to. Even though I am 100% sure it had sent they claim they "never received the slip" this will be the last time ever dealing with these scammers and please people if you need to get a car on finance go to a bank and get a loan DO NOT trust this company.Similar opinion? Write a review on ieatwords.com.au!
Mr diesel mechanicBrisbane
They will just rip you off!!
If your looking to pay top dollar for an un roadworthy truck or vehicle these guys are for you. All vehicles need maintenance but if you hire a truck from someone and its not roadworthy who should fix the bill? According to these cowboys its the customers obligation.
Got a truck from these guys rent to buy scheme (scam) and have had the truck for 11 months and replaced the starter, both batteries, replaced all brakes and drums, and repaired steering drag twice, power steering has gone, windscreen was a defect the day I got the truck, truck lea...Read more
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Mr BusyBrisbane
Have used Gogetta 3 times and never encountered any of these problems
I have used Gogetta 3 time now and all 3 times they have been very helpful and assisted over the xmas period when we had no income,
Maybe some don't understand the service and how it can help you grow your business, I was shocked to see these reviews when I googled there name to get there phone number
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Never go there
Worst customer service and they are over charging for us for there faults and no refuds gonna be provided end of the contracts.don't even think about to go there
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DanBurdekin
STAY AWAY!!!!
Do not even go there!!! No matter how desperate you are for equipment!!!! This company sets you up to fail so they end up ripping you off of your hard earned money as well as getting your equipment to make even more money!!! And if by chance you do meet their ridiculous 'rental repayments' you will end up paying ridiculous amounts of money for the goods, Rent to buy ... Pfffftt. Their office is next to near impossible to deal with. Negotiation is not a word in their vocabulary, they are dictators who are also impossible to get straight answer...Read more
s from. And if you do manage to get through the gates (the people who answer the phones) don't expect any co-operation what so ever. So if you are thinking about dealing with them take my advice and run as fast as you can in the opposite direction.Similar opinion? Write a review on ieatwords.com.au!
absolutely shonky.
This company will give you the worst equipment at the most they can get out from you.
Bought a truck under rent to buy scheme. I was told that it was white, but old signwriting is still on.
aircon. not working
heater and demister not working.
have had to replace radiator
have had to repair diesel leak, replace all brake drums,
repair to cam box leak, sump gasket leak, front right headlight, all tail lights,
all lugs and shackles need replacing
pan leaks water
diesel leak again
...Read more
1 comment
Hi its me again (DAVEY L.)
Here is the latest !!
Took possession of the truck in march 2016.... Read more
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Lemon alert
Bought a van through go getta. Took it back within a week to replace transmission. Two and a half months later second transmission. Both times 2 weeks without work. Went on my first job and it dumped all transmission fluid. Had to be towed. Another 3 days without work broke down the next month again. You guessed it, another week without work. Then it started overheating. Had to pull over and wait for it to cool off. Then it started burning oil. Finally had enough and took it back 3 months before the contract expired. Now I've lost over $7000 w...Read more
orth of payments and by the way I'm still paying even though I gave the van back 2 months ago. My only other option is to buy something else from them and transfer the 75% of what I've paid on the new vehicle. I'd rather cut my losses here and never have anything to do with them again. All I can get back is the bond but of course all they have to say is that the van needs repairing and they'll keep that too.Similar opinion? Write a review on ieatwords.com.au!
Graham.
- 2 reviews
"Rent To Own Lie" Save For Your Equipment!
Beware of misleading documentation. Gogetta is not a rent to own business. It's very much so a "rent until you realise we've robbed you of double the value of the equipment you leased, then make you pay an expedential 'outstanding balance' to actually own outright the equipment you thought you should own by now" business.
I personally "rented to own" equipment with this mob. They let me know how cheap and great value leasing is. So I signed up, knowing I could buy the equipment outright after the first year for a fixed price. After the first y...Read more
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Questions & Answers
Loryasked
Is this company still operational?
No answers
andrew dasked
Hi, I am wanting to return my vehicle before my contract is up with Gogetta as it has become too expensive to run with minimal work How can I do this? I am happy to continue to pay my contract at the weekly rate or an agreed lower rate.
No answers
Lesasked
My name is Les Norton, I have two trucks with you guys and because of wet weather there has been no work, can I defer one month of payments until the end of April?
No answers
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Kate NGoGetta
Hi Rob, we are sorry to hear about your negative experience when dealing with GoGetta. Unfortunately the return of assets to GoGetta is handled by a third party as mentioned above. However, it is poss... Read more
ible to get your personal belonging back. If you could please call us on 1800 646 382 or send an email to [email protected] and we will be able to work swiftly to get your belongs back. We apologise again for the negative experience. Thanks, Kate - on behalf of GoGetta,