I buy off all major auction sites but Graysonline is the best. Excellent WEB site and product description and details, easy pick up or delivery. I have never had a problem and found all staff dealings to be very helpful. I believe that all auction site wether online/live or agricultural type it is the bidders responsibility to check before bidding it your prerogative!

As I said, It is so easy to deal with you and rarely if a problem arises Customer service PERSONNEL are so helpful! The safv are not only helful but take any problem profesionally

I purchased a Ford Mondeo, 2014, 108kms, I didnt inspect because of Covid 19, I relied heavily on their description, it was totally in accurate and untrue, it was deceitful to say the least, I buy and sell used vehicles but will never use the outfit again, be very wary of them.

Bought my first car and couldn’t be happier with the product. I went out and inspected the car and found that there description was 100% true, I would be definitely buying from them again

Having placed several bids last night (at what the page told me the value of the bids were), every time I placed that bid, it would come back immediately at 'you have been outbid'. I would return to the main screen and lo and behold, it was at the price that was lower than my bid. So, tonight, just before the auction concluded, it was at $369 and when I went to place the bid, I was told it was $429 and again, I return to the home screen and it was $369................ I am extremely disappointed that such unscrupulous behaviour is still allowed and Grays should come under the scrutiny of the ACCC. If this is how Grays Online operate, I would preferably not deal with them again.

I buy the Port for my son.

He said it’s great value and it tastes great! Enjoys the flavour and says it’s tastes like Christmas. When it is on line I try to get in quick to buy it.

Purchased 7 x Big Screen TV's for $1300+ and none of them came with remotes or power leads. In the end it didn't matter as I had to throw out 6 of them due to cracked screens. The one that did work, lasted 6 days and then wouldn't turn on, so that went in the bin as well. What a total rip off. Complete joke!

I bid on 3 cases of wines (6 packs) for a total of $200 - all from the same winemaker. The buyers premium and delivery costs added another $100 to the price, so in the end the per bottle cost was not such a bargain after all - and I guess that all goes to GraysOnline rather than the Winemaker.
Following this last purchase I'll be closing my account (which I already requested but so far no reply) and refusing any future marketing calls (which they do almost every other fortnight) . .
NOT A HAPPY CUSTOMER :(

Son bought BMW off them, supposedly full service history with 133 000ks on the clock, drove it 15 mins down the road and timing chain let go. $4500 to replace with 2nd hand engine. Woman in office claims we didn't get a mechanic to inspect so our fault. They wont let you drive them, so go figure. Do not buy from them, rip offs!!!

Once again I have purchased a vehicle from Grays. This time I purchased by only reading the description online. I didn't physically site the vehicle until picking it up. Description was accurate and the experience from using the app to bid then meeting and dealing with the staff onsite was excellent.
I have purchased through Grays before and will definetely be bidding again!

I bought a truck from GraysOnline auction and they gave a description of the truck where it said it was a tipper truck but when I went to register the truck with VicRoads the truck had never been registered as a tipper before and never had proper engineering done.They also said the condition of the undercarriage/chassis was fair but it was completely rusted and not repairable. Do not trust this organisation they will lie and cheat to make money!!! They have sold a stolen vehicle and did not take the vehicle back because they claim it’s the buyers responsibility to check.

Buyer beware. Purchased pearls which were advertised as fine jewellery. Paid a hefty sum, $300+. On receipt they are cheap and nasty, not presented in a box, and have since found them on eBay, same picture, for $29.

Grays conducted a Fine Wine Auction, on 7 April and promoted the sale of the Mount Avoca Premium label Shiraz (Old Vine Shiraz) which retails for $38, and delivered a lesser quality Mount Avoca wine to me as the winning bidder. They have not responded to my complaints. At each subsequent Fine Wine Auction on 9 April and 13 April, they have illustrated the premium label of this wine and I suspect delivered the lower label of this wine - buyer beware.

Has anyone had debt collectors sent from graysonline due to not paying for a win auction? If so what didn’t you pay for as I feel they try and hide facts on a lot of there items than force you to pay with scare tactics.

Really easy place to bid on wine auctions, have some fun and get some nice vino. Easy to use and understand and they have some of my favourite regions and wineries on sale.

Never had a problem with Grays easy to understand easy to use, only just started to enter bidding world again after probably a 12 month break and it hasn't changed still easy to use

Trustworthy auction site which I have used for years buying a car, three floats & jewellery. Also bought rugs.
Items are clearly photographed and as described on the site.
Very prompt delivery.