Once again I have purchased a vehicle from Grays. This time I purchased by only reading the description online. I didn't physically site the vehicle until picking it up. Description was accurate and the experience from using the app to bid then meeting and dealing with the staff onsite was excellent.
I have purchased through Grays before and will definetely be bidding again!

I bought a truck from GraysOnline auction and they gave a description of the truck where it said it was a tipper truck but when I went to register the truck with VicRoads the truck had never been registered as a tipper before and never had proper engineering done.They also said the condition of the undercarriage/chassis was fair but it was completely rusted and not repairable. Do not trust this organisation they will lie and cheat to make money!!! They have sold a stolen vehicle and did not take the vehicle back because they claim it’s the buyers responsibility to check.

Buyer beware. Purchased pearls which were advertised as fine jewellery. Paid a hefty sum, $300+. On receipt they are cheap and nasty, not presented in a box, and have since found them on eBay, same picture, for $29.

Grays conducted a Fine Wine Auction, on 7 April and promoted the sale of the Mount Avoca Premium label Shiraz (Old Vine Shiraz) which retails for $38, and delivered a lesser quality Mount Avoca wine to me as the winning bidder. They have not responded to my complaints. At each subsequent Fine Wine Auction on 9 April and 13 April, they have illustrated the premium label of this wine and I suspect delivered the lower label of this wine - buyer beware.

Has anyone had debt collectors sent from graysonline due to not paying for a win auction? If so what didn’t you pay for as I feel they try and hide facts on a lot of there items than force you to pay with scare tactics.

Really easy place to bid on wine auctions, have some fun and get some nice vino. Easy to use and understand and they have some of my favourite regions and wineries on sale.

Never had a problem with Grays easy to understand easy to use, only just started to enter bidding world again after probably a 12 month break and it hasn't changed still easy to use

Trustworthy auction site which I have used for years buying a car, three floats & jewellery. Also bought rugs.
Items are clearly photographed and as described on the site.
Very prompt delivery.

I have over the years bought jewellery watches and other items from this online auction company. So far I haven't had any problems with them and each item has been as described.

Ordered items, still hadn't received shipment information for weeks and attempting to contact through various mediums. It was only until i submitted a dispute via PayPal they replied back, then a week later said they didn't actually have the stock. Refund given after weeks of payment and back and forth communication. Annoying poor service would not recommend using this platform.

This is an auction site. For generally used items, some new. Everything I have bought has always been good and way cheaper. Completed my office, saved 1000s. All secondhand but great quality. Really happy.

Would have given 5 stars but fail to understand why charged two delivery fees when items bought were from same group (wine), bid placed at the same time and and are to be delivered to the same address

I purchased 4 cases of wine 4 weeks ago. I got tracking code in 2 days. but tracking status turned into 'contact sender' straight away. The tracking status 'contact sender' means that your item has been returned to the sender accoding to AUSPOST website.
So I reported via Online Help Centre 2weeks ago. they haven't responded any yet although I reported 4 times in 2 weeks. No wine, No repond.

I just regret I should have read other reviews in this site.

Very dodgy, most of the cars are unwanted cars from delears also if you try selling something through them they will hold the money once the vehicle is sold for 15 days even after the buyer has cleared the payment. I did this not knowing and tih out checking the reviews. BE CAREFULL!!

Buying a computer form Graysonline with one year warranty, did not have a win 10 OS, They give me the run around for three weeks. Then they asked me to send them a video of the problem about a 1.5 week they asked me to send the computer to them i did. I told them from day one that I do not want the computer. i want a refund. But six weeks later they send me the computer back. With an operating system win 10 instal. Telling me that the OS was installed. They are lying and give you the run around for weeks,Now i have two computers Becouse I had to buy another computer, for my work. Do not buy from these people they are not unest to say the least.

Bought 2 cars from Grays. Very pleased with both of then. Very accurate description of condition of vechiles. Very happy customer.
Sold as stated. Service when picking up vechiles was excellent too.
Thanks Grays.