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Reviews

4.3

273 reviews
5
(177)
4
(48)
3
(19)
2
(12)
1
(17)
  • Build Quality
    2.8 (8)
  • Value for Money
    2.8 (8)
  • Ease of Use
    3.5 (8)
  • Cleaning & Maintenance
    3.1 (8)
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Reviewer Photos & Videos

Broke down !

published

I was looking for a steam mop after research and all the good reviews bought one,it did work for 2 years and now it does not steam,the pads also does not last either,will not buy this product again will buy another brand very disappointing after I gave them a 5 star when new.

Mrs H

Mrs HWinston Hills

  • 2 reviews
  • Verified purchase

Happy with the results

published

I had a different steam mop that I used for a few years, but went back to the Sabco and doing it the hard way, until I started researching for a new mop. I tend to check a lot of forums before purchasing and so took the plunge & bought purchased the HAAN SI-A70 a few months back. Waited a while before adding my comments, as I wanted to make sure it would keep repeating it's wonderful performance. I am really happy with the results that I am getting with this steamer and it does not take long before you can walk on the tiles as the tiles dry much faster with the HAAN. We have a new home with lots of tiling and it tends to show up the marks a lot, but I have been really happy with the results.



sahri

sahriCentral Queensland, QLD

  • 26 reviews
  • Verified purchase

Happy with what I paid for.

published
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Ally124

Ally124Brisbane

  • 13 reviews
  • 16 likes

Not working

published

I bought it because of a good review. Used two times and it's not steaming. I am in process of returning. They should check the quality of the product. Don't buy it. Just do a research. The tank cap broke after first use and after the steamer is not working.

electrical consumer

electrical consumerMackay

  • 2 reviews
  • 1 like

It is worth the money

published

I purchased this 3 years ago after reading reviews on this site. I was invited to review straight away but wanted to wait and see. It is a great product no leaks, easy to store, easy to fill water tank. The attachments work well but I haven't used much so I would go for just the floor cleaner in the future. Only problem is large screw comes out but not many times. It may also benefit from a larger cord if you want to do the whole house (I just use an extension cord). It is good to use for someone who cleans tiles at least once a week but doesn't clean grout well if not sealed. The pads have started to not attach but I have not replaced the originals after three years.

Good Sturdy Mop

published

I'm very happy with this mop. The head easily twists to whichever direction you are mopping. We have a mostly tiled house and I just refill the small tank once and I don't really have to replace the pad as I don't mind it being a little damp towards the end of the floors. Dries very quickly.

fairy_glitter

fairy_glitterNSW, 2260

  • 19 reviews
  • 15 likes

doesn't stand up on it's own

published

very satisfied with the cleaning power and it does leave the floor semi dry. Easy to move around the floor with good swivel action but for the lead keeps getting in the way. I would like to see a larger water tank. I am not happy that it doesn't stand up on it's own when having to stop to move furniture out of the way...falls over and cracks the water tank. Customer service was good with replacing the broken water tanks!

2 comments
fairy_glitter
fairy_glitter

I have to add that I'm up to my 3rd replacement water tank as they seem to crack which is a big disappointment. Cheap plastic?????

fairy_glitter
fairy_glitter
ChrisGard

ChrisGardHunter Region, NSW

  • 2 reviews
  • 6 likes

It's STILL the best mop I've had :)

published

Well a few months of using the Haan mop & I still love it :) Heats up in 20 seconds & the floor dries within 10 mins and that is NO exaggeration. I don't have any mess or excessive water. I have used the flexible hose to clean some carpet and it worked brilliantly. I can't relate to the comments for it not working properly - the instructions are clear and it's very easy to use. I LOVE this mop :)

didums

didumsQueensland

  • 4 reviews
  • 3 likes

Useless - Only worked 2 times

published

bought this item from Kmate-australia, worked 2 times. They will refund, but I have to pay to send it back from country queensland to get my $219.00 back. Just for information I bought through PayPal who stated in resolution of case that I have to pay to send it back. When I called Paypal they said you can claim 8 times a year for the refund of goods, but you have to take photos etc, and make a claim for the refund.
Don't buy this product, useless so is the company that sells it.

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ColRob

ColRob

  • 7 reviews
  • Verified purchase

This Steam Mop Does The Job!

published

The HAAN SI-A70 Multi Steam Mop Cleaner is honest! It does everything it professes it can do! I have been steam cleaning our floors for over 10 years, owning a variety of well known brands. After the demise of my last steam cleaner, I purchased this model online. Delivery was very efficient and the instruction manual explained things in a clear and concise manner. This Steam Mop Cleaner gets the job done easily and quickly as it is light weight and versatile. The results are excellent!

tony @ bundy

tony @ bundyBundy

  • 2 reviews
  • 4 likes

Not as good as the hype.

published

Leaves wet, ineffective mess and takes too long to heat up. Use a mop and bucket you can get a better result. Don't waste your money on cheap Chinese rubbish which doesn't work like it should misleading people it saves time Better if made in Australia. We are capable.. And not totally useless.

Gailm

GailmMelbourne

Good product and excellent customer service

published

I bought my steamer in 2014 but hadn't used it very often (maybe 15-20 times), because we still haven't put in the main floor surface which we need it for. I was happy with it, once I realised you need to vacuum the floor first and just finish with the steamer. However, recently it failed to heat up, even though I could hear the pump working. It was out of the one year warranty. I sent an email to the HAAN help line, and received a helpful reply, asking me to send the steamer unit to NSW for repair. I did that at a minor cost and it was returned, fully operational in a couple of weeks. I thought this was excellent service, considering it was no longer covered by warranty.

Daniel

DanielMaitland

  • 5 reviews
  • 10 likes
  • Verified purchase

Great, convenient and fast.

published

Pretty awesome little device, I love that it can function as a multipurpose steam cleaner. Heats up real quick and does what it needs to do. Real easy to use. Delivery was also super quick to our regional area.

The only problems I have experienced is that it's really unstable when standing upright and the cord is wrapped up, it's already fallen over once so I try to keep it propped up against something in fear of breaking the body. The additional hose extension also sputters a lot rather than providing a constant stream of steam, like you get straight from the body. I can only assume this is a design fault in combination with physics so it's not a real deal-breaker as the extension is still useful when used with the cleaning sock pad.

vector

vectorConcord West

  • 4 reviews

I don't know really....hit and miss

published

have to be the best!

published

I've purchased a couple of other popular brands before and haven't worked. Haan has a dry steam which is great for bedding and carpets doesn't leave things saturated and is quick to use. Haven't used in the bathroom but am sure it will do a great job. Very quick on delivery as we live in WA.

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A Black Porcelain Wonder

published

We have black porcelain tiles in our ensuite and they have been impossible to clean, streak-free, until now. Purchased a Haan SI-A70 last week and put it to the ultimate test! Passed with flying colours - I am absolutely delighted with this product and would highly recommend to anyone in the market

Canh Pham

Canh PhamLiverpool

  • 2 reviews

Great Product and great service

published

Bought this Haan steam mob (Haan SI-A70) 2 years ago and recently having some issues with the pump on and off so i contacted the service department and they decided to give me a demo (almost new) with no charge. what else you can expect from this. Thank you so much. Definitely will buy again.

Ina

InaEast Corrimal

  • Verified purchase

Very Happy

published
gkoz

gkozSydney

  • 2 reviews

Great product

published

Easy to assemble. Did a lot of research before I bought it. Excellent reviews for this at a great price. Has a long cord which is good to clean large areas. Easy to push and leaves floors dry unlike my cheapy steam mop from Aldi. Would recommend to anyone in need of a steam mop. Superfast delivery from online website.

  • Verified purchase

I Agree With "Load Of Rubbish" Review

published

It looks great until you actually use it! The steam generated is woeful. I had a toy Put Put Boat when I was a kid and it generated more steam power than this thing. That folks is why it only takes minutes to dry its steam cleaning out put is minimal.

Page 3 of 14
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Questions & Answers

Valued Cruiser CD

Valued Cruiser CDasked

Hi, I need replacement water tank caps, they just keep breaking! When can we expect your stock to come in please?

1 answer
Jenny
Jenny

I no longer have my mop.
I gave it to the Good Samaritans.

GJM

GJMasked

I have had the problem with a. Racked ware tank which I have replaced but need the cap as well I have tried phoning, emailing, o response. I have tried to order on line,Nd cannot add to the shopping cart. How do I get one.

6 answers
HAAN
HAAN A.HAAN

hi. we are out of stock for few items and hence unable to add to cart for purchasing at the moment. will advise once stocks are back in. thanks HAAN

GJM
GJM

When can I expect to be able to get tank top? I first tried 2 weeks ago when I had to replace the cracked water tank . The mop is useless without the tank cap

GJM
GJM

I am still without a water tank cap so cannot use the water tank, or the mop. It seems fraudulent to sell a product that cannot be used because an essential part is missing, what is the company going to do about it!

jack007

jack007asked

Has anyone used this on a slate floor? Would it destroy the mop pads as the floor is not smooth?

1 answer
Barbara
Barbara

I would call the company and check with them to be sure if it is suitable for a slate floor. They have an office here in AU (NSW?) Google for the contact details.

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