Harris Farm Markets Broadway
- harrisfarm.com.au
- ✓ Verified company
84 reviews · Statistics
Reviews
Good but
BroadwayI haven't got strawberries yet. I ordered 2 organic strawberries. I send them email and they said the Strawberries was out of stock. I was not notified about that.
Hope so next time this won't happen. Disappointed with that.
mediocre
BroadwayFirst order and delivery was 20mins late, a text message would have put my mind at rest.
1 x pomegranate and 1x packet sliders missing.
A refund of $11.98 was made but unsure why? 2 packets of sliders equated to that price but 1 packet sliders arrived? The new customer 5% discount was not applied at check out but by my reckoning that would be just over $10.
The small bunch of watercress that arrived was in very poor shape and after reviving only 2/3 is useable.
It has all been a bit of a learning curve and that is the time spent online
Hi Sally, thanks for your feedback.
I'm sorry for any issues that you encountered with your online order. That's really not what we strive for at Harris Farm, so I would like to apologise that we have
... Read more let you down in this instance. You can contact our online customer service team at [email protected] and they would be more than happy to refund you or send out replacements. Cheers Anita.
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Hi Betty, thanks for your feedback.
... Read moreave let you down in this instance. I have escalated this onto our management team to keep in mind for future improvements with our online shopping service. Thanks again, if you have any further concerns or queries please feel free to email us again. Cheers AnitaI'm sorry that you were missing items on your last online order with us. That's really not what we strive for at Harris Farm, so I would like to apologise that we h