Two weeks after placing the order,Just received an email saying 2/3 of items are not available..

If you are not competent enough,Just do not mislead customers at this pandemic time.

Customers do not deserve to wait 13 days for hearing the items they ordered are not available..

Everything thing in the order was provided except a missing box of Pellegrino sparkling bottles of water. I wasn’t informed of the missing item or refunded. No email has been received either.

Firstly it took a very long time to get the goods delivered from when we placed the order, some two weeks after placing the order, this is quite unacceptable.
Secondly, by the time you delivered the order the most important items were out of stock, not impressed!

I have been getting supplies via my children, this second one was disappointing, the fennel was so old, the asparagus was so limp I lost most until it snapped and it was not cheap, I would rather have nothing than a substitution, my order for English spinach was replaced by one zucchini! You can do better.

I received no meat, out of a $120.00 essential shop, I received $40.00 worth of pantry items! Ruined my Easter, as I was relying on these items to provide a meal for my family. Oh but was charged the full amount on my credit card, discrepancy to be rectified in 3 business days, come on!

Hot cross buns were not in order and I had so been looking forward to them. I only eat at them Easter so after 60+ years I'm missing out! I know it's unusual times but I really am disappointed.

First time delivery for us. While some items not delivered, this is the perfect solution for us, as we are in social isolation. Have already placed another order for a couple of weeks hence. Produce that did arrive was fresh and well selected. Will endeavor to work with Harris Farm to replace items paid for but not delivered. WELL DONE to the service, staff and Harris Farm for offering to help those in need.

The produce is fresh, but the online delivery process is not worth the long wait and inconvenience. The wait time for delivery is much longer than competitors, I placed order on 30/3 arrived 08/4. Items selected during order process appeared as available but were not available when order was packed.

My order was delivered yesterday. There was no prior notification that items weren’t available. It was only when I started checking the items against the order I placed that I found 13 out of 27 items missing. Curiously, when I went to the Harris Farm website this morning, some of the missing items are still listed. So they are not out of stock or they have very poor inventory management. They are offering a refund. But it’s still bad service. I won’t be ordering from them again.

I ordered 4 packages of rice 30/03 Online. Delivery came 30 mins before deadline. Delivery items was wrong:4 small tomato delivered and two of them are rotten 08/04 2030hrs. PLS see picture attached for the freshness and size. "
call centre open 9am-11pm" but I called@2035hrs and no one answered. Call been cut off after 20mins waiting automatically.

Admittedly the first delivery last week was disappointing because only two thirds of my order were delivered. I emailed Harris about it and they reacted fast and satisfactory. Within a week the overpaid money was back on my account.
Today’s delivery was perfect. They informed me early that some items were not in stock, advised that repayment is under way and the goods were all perfect. I can highly recommend Harris Farm and will use them again.

Wasn't given delivery time choice before I started my shop and found I had to wait 8 days for my delivery. To make matters worse 1/3 of my order wasn't in stock, something I could have been notified of well before my delivery. Instead I received no invoice with delivery and it wasn't until I started unpacking that I realised we were missing items.
One of the worst online shopping experiences I have ever had

Charged me for product not included
Blueberries soft
Quality poor
Very disappointed
Difficult to get through to customer service.
Would not recommend online shopping
It is a long weekend my husband di not want me to drive now I have to go to shops