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Harvey Norman Timber Flooring
Avril SummersTasmania
- 4 reviews
Does not resemble original flooring colour or quality
We had a perfect grey colour wood flooring installed by Harvey Norman Hobart, but were inundated with water and mud during a flood. The builder organized replacement with exactly same product and colour to be installed by Harvey Norman Cambridge,Tasmania a different business location to The one who installed the original flooring which was perfect
Builders covered the majority floor upon installation with recommended cardboard and sealed joins with heavy duty tape and one smaller area with cloth drop sheet to enable carpenter and painter to...Read more
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RaeBWestern Australia
Our New Top Grain Oak Floor
Yesterday we had installed a beautiful floor in our bedroom and it looks sensational. I am so happy with the process and turn around from Damien (appreciated his honest input) at Osborne Park and their contractors - Joe, Anthony & Jacob. They were very obliging and cleaned up afterwards nicely! Gotta love that! Big thanks boys! We will be back!
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IseewhatyoudidthereSydney, NSW
- 2 reviews
Do not use Moore Park for Flooring
Hunted around for a while to find timber flooring for our hallway to match our living area. Went to Harvey Norman and asked many a time "is this timber flooring" was told many times yes. When it came time to lay the flooring, halfway through installation, I am told by the installer " not this is manufactured flooring. I was not happy. The floor also creaks constantly. Will never use or recommend.
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Find out how Harvey Norman Timber Flooring compares to other Timber Flooring Companies
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Rocky from NSWSydney, NSW
- 4 reviews
- 2 likes
Caringbah store
Just had hybrid flooring completed by Caringbah store. Have no complaints about the service in store and the staff helped us as much as possible with problems that arose with a fairly complicated job. Would like to praise the sub contractor, David. He went out of his way to make sure the job was as near to what we wanted as possible. He was always willing to speak at any time and source material not normally in his range.
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vuurenal
- 2 reviews
- 3 likes
Pathetic customer service from Harvey Norman and Big River arrogance!
Paid $10,000 to get the "best" engineered spotted gum timber floor. We wanted the floor to have the look and feel of real solid timber and found that in 'Big River New Generation' Spotted Gum. The floors looked absolutely fantastic and the installer did an excellent job. HOWEVER, after about 12 months linear bubbles started to appear everywhere, it started to look like skin pealing when you have been in the sun for too long. The Harvey Norman flooring Proprietor from Balgowlah came to have a look and agreed it is not acceptable and will get...Read more
Big River to repair under warranty. We were very clear that we do not want the whole floor resurfaced and they agreed that will not be done. They did the repairs whilst I was overseas. On my return I found a disgusting looking floor, they have resurfaced the whole floor with a "plastic" feeling coating and trapped dirt, hair, etc everywhere. The floor now looks dull and looks and feel like plastic, there are scuff marks, blemishes and trapped dirt everywhere, it looks absolutely disgusting and far worst that the problem they were supposed to fix! The HN Proprietor agreed and brought the BR MD to come and see. Then the whole situation changed, the BR MD treated us like garbage and stated he did us a "favour" to resurface the floor as the warranty does not cover it! According to him the peeling is normal and acceptable! We now have a $10k floor which we do not want and both HN and BR ignores us. The HN Proprietor executed a repair job we did no want or ask for, he did not do what we requested and now ignores us.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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