I am not sure why this had so many negative reviews - I did a lot of homework before I purchased this machine - Very satisfied with the steam multi-cleaner - I have arthritis and the handle is easy to grip, no need to hold it tight and it has a little button on side to keep the steam on - there is no need to push down hard on the shaft - excellent for cleaning floor tile grout without bending down or on hands and knees - could see an immediate change. The power cord is long and the unit is very light weight and easy to pull around. The tank hol...Read more

While this works extremely well (once I can get the cap off to fill it then get it back on again), there is no way of knowing how much water is in there until you notice no steam coming out and realise it's empty. I also ended up in hospital with severe burns to my hand because despite turning it off and waiting over 40 minutes before attempting to take the lid off there was still so much pressure in there once I had loosened the cap it blew off and hit the ceiling (higher than normal ceiling) along with a volcano of boiling water which narrow...Read more

I love this steamer! I am currently onto my 2nd one. It takes a few minutes to heat up which is ok if you have plenty of time but once it's ready to use you can use it continuously for 45 minutes or more before it needs refilling. The adjustable steam pressure makes this product so versatile!!! I can turn the steam down low and clean my walls with ease. This is a powerful and effective steamer, I absolutely love it!!! It has onboard accessory storage which is handy and stops the accessories from getting lost as well as keeping them readily acce...Read more

Had this machine for 3mos now and love it! Very good steam power, dries quick, long cord, numerous/useful attachments, light and easy to use even for my arthritic hands, no chemicals needed-just add water and turn on, quick to heat up, sturdy build, yep-no water gauge but when steam runs out then water is out...simple (!), cleans my 4br/ 2bathroom +2toilets +laundry and more in one full tank, washable/ reuseable cloth attachments, removed grimes scales mold soap scums and water stains, cleans walls, mirrors, glass windows...i go crazy steam cl...Read more

I don't understand the negative reviews. I think people who just didn't understand what they were buying when they bought it. Do your research first people so you know what you are getting! I was recommended this machine by an automotive detailers forum where professionals use this commercially. Yes sure it isn't perfect but I find the design and build quality both very good and very practical. These retail for $399 and I picked mine up secondhand for $185. I will also say that I have absolutely no experience with steamers so my expectations an...Read more

This is not a steam powered angle grinder! Even a commercial employed, "grout cleaner', did not get my tile grout, back to it's once, prinsick (?) state! But! It is still a "good" steam powered mop! It got those little, diddly diddlys, out of my ceramic tiles, imperfections! It is not a scrubber! Those that complain about the fragility of the segmented "down tubes", should the not try to use it as a scrubber! Or a prop! On which to have a rest! A cotton mop, hot water, half a cup of white vinegar, a dash of methylated spirits, plus a squirt of ...Read more

I bought a carpet shampooer from Godfreys and this steam cleaner was "thrown in for free". The shampooer cost me $1100 and this had a shelf price of $399 so there was something dodgy there! Nevertheless despite the shampooer being overpriced junk, this little steamer is fantastic. It heats up quickly and does its job with no problems. I have not found the handle to be flimsy at all, you dont need pressure on it just a simple back and forth and it is done! The pads are washable so saves money on replacing them often. The glider attachment for ca...Read more

I agree with most of the comments already given. We have an extensive area of tile that has a slight grain in it. On speaking to the chap at Godfreys, he recommended this model as it came with a hard "brush" that would get into the grain of the tile. Well, it doesn't! I really don't think that something that costs this much should need to be placed over a stain/mark for 20 seconds for it to work and then not deliver anyway. Yes, the handle feels very flimsy and feels as if it would break quite easily. I have found a really niffty tool in ...Read more

This review is based on my experienced using this floor steamer. I had to wear thick garden gloves to use this because the handle is badly designed, it hurts your hand after you used it for a few minutes (I didn'd need to wear gloves with my previous floor steamer). Can't see the water level in the tank. The steam adjustment button does not have a high and low steam indicator. It is very hard to remove the excess water from the tank after you have cleaned your floor. The steamer is not so effective even on the highest steam, you need to run t...Read more

I have recently purchased the Hoover 5650 heritage Multi Purpose Steam Mop and have used it a couple of times.

I now have a considerable sized blister on my hand that was holding the handle with hideous grips. This has happened both times have used the mop, and not for a long period of time.

Also, the instructions that come with it are lacking in so many ways. It doesn’t tell you what temperature settings are recommended for the cleaning you want to do. I asked the sales rep from the store I purchased it from and was advised that you h...Read more

Reading reviews on the mop I have to say people don't know how to use it properly. I'm a man and find the handle the right size and of course I wear gloves using a steam cleaner so no blisters for me. I boil the water in the electric jug and pour it in and when the steam stops coming out open it with the gloves and pour in more boiling water,who wants a water gauge on a steel pressure boiling tank....just something to break. I blasted out the big 900mm oven and a big canopy stainless steel rangehood and all the black stains on the hobb trivets...Read more

This was the first steam mop we purchased. It did not live up to expectations. We originally wanted a steam mop to clean our tiles & grout. The Hoover does not clean the grout, but is Ok on cleaning the tiles. This product is overpriced & under designed, and I really hope Hoover & Godfreys pay attention to reviews as product quality affects both their reputations.
It gave a good steady supply of steam once it got started.
There is no water level to see how much you have left. When filling, air bubbles form & water spills out & you think its ful...Read more

As a mum of two very busy boys and two dogs I also happen to be conscientious and house proud, I love the fact that I can clean without exposing my young family to chemicals. I previously owned a H2O mop and had excellent results. I cleaned the tiles, carpets and walls (awkwardly). We have a huge house 4 rooms carpet, 2 bathrooms and probably 50-80 sqm of textured non shiny tiles.

When my old mop broke I wanted something that would do all this with ease and possibly clean the grouting in the bathroom and have the added bonus of cleaning oth...Read more

I wanted a a cleaner to clean or tiled floor and bathrooms. I have given the unit two good goes now but it is so terrible to use. The handle is horrible leaving me with a red sore hand - I can't hold it any more.

The angle of the head is wrong and I find dragging the unit around furniture very awkward as because the floor is wet you have to work backwards all the time kicking it and the lead away all the time - unlike a vacuum cleaner where you can walk forward.

It doesn't clean the tiles very well leaving them streaky and it just pushe...Read more