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IGA Questions & Answers
8 questions from our users
Steve Masked
MKBokasked
Is black and gold 10 ltr water natural spring
Chicken 16asked
Can iGA serve hot cooked counter style meals on a plate? I can’t see any type of food service certificate in the store.
1 answer
They must display a certificate under section 98A of the Food Service Act 2001 in the Canberra region ACT (your location). See........https://www.legislation.act.gov.au/a/2001-66/.
Ignore Muttliee (above) as his hundreds of comments on PR are worthless as he tries to discredit people from asking questions here on PR !. Bye.
Annoyedasked
I was just wondering what the policy is on IGA supermarket stacking their shelves during the day? Local IGA does it during the day and make it virtually impossible to get down aisles. If I had a pram, trolley or wheelchair it would be impossible. Also it would be very easy for someone to trip over the boxes taking up so much space.
1 answer
This would be up to the business owner or manager as IGA's are independently operated. There would be no policy from IGA (or Metcash - owners of the IGA brand in Australia), and if there was a policy, there would be no way to police it. Based on the reviews, any policies, guidelines or standards that do exist from IGA/Metcash are not enforced.
Debasked
I purchased a leg of pork on the 20th of July 2017. It was out of date reading use by the 16th. Today is the 22nd of July and I was ready to cook it but noticed it was off after checking the dates I took it back. What is IGAs policy for this situation?
Reginald Jensenasked
1 iga store best charge you $5 for milk 1 iga store is charging $3 35 for milk, are they allowed to do this? I think it's wrong. Can I lay a complaint?
2 answers
I did wonder myself and found on the internet that Coles normally charge the same but the other two differ from suburb to Suberb and it does not mention it's not allowed.
Our wonderful government calls this "Deregulation" which is meant to encourage competition.
Milk, banks, electricity retailers etc etc the list is endless and all they do is put the price up, up up and charge what they like.
I would like to see politicians deregulated right out the front door of parliament house
Jeanette Yasked
How do you get a response from IGA Customer Care? You can't even ring for an update you're forced to leave a message. Then hung up on when I called back. I called originally at 9.30am Tuesday morning. No response up to now. Obviously IGA give no thought or consideration to the customer experience and treat customers with contempt.
1 answer
Typical South African owned company.
Just like Youi Insurance is !.
They will take it up the bum to get a sale, after that, you mean nothing to them !.
edithasked
Why is the cold slaw from IGA full of horrible hard pieces? Which I have to throw out. When I email the store I get no reply.
1 answer
I'd hate to think how long they keep their salads refrigerated. They look inedible. At my IGA the customer doesn't get good service in store, so I guess they delete their negative emails.
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