Ionmax ION612 Questions & Answers

There's an Ionmax 681 on the Andatech website. I think it's the smallest and cheapest Ionmax dehumidifier they have.

Thanks for providing that info. I'll contact Andatech.

I think the distributor of Ionmax in Australia is Andatech:
https://www.andatechdistribution.com.au/collections/ionmax/
I purchased one of mine from Dick Smith online, and it was the cheapest price I could find.
I still thoroughly recommend the Ionmax ION612. When this last 2 weeks of rain started we had condensation on all the windows, which was all gone within 20 minutes of turning them on. We've had them on continuously ever since then, and there's been no dampness of internal air and surfaces. And we've had 670mm of rain already this month!

Customer care team was great and are sending me a new unit.

Is the 'check' LED lit up? If it is, turn it off and unplug it and clean the filter and air inlet and outlets, making sure they are not blocked or covered by anything. The manual recommennds that after this it should be run in laundry mode for a day.

many thanks guys, we cleaned the filter etc. and that appears to have done the trick. All working again!

Hi Johnny,
For me the most important features on the Ionmax 612 are ;
1) Low speed fan so it operates without the noise disturbing me .
2) Timer lets me decide how long I want it to operate for .
3) Ioniser that gives the air a fresh feel and a pleasure to breathe .
4) That it works so well at low temperatures, like winter, performing better than standard compressor type dehumidifiers .

Regarding the dehumidifiers buying guide, I had never heard of them but did have a brief look at the website . I went right to the end of the webpage where I found a statement saying the website is an advertising format connected to Amazon - which causes me to doubt the websites impartiality .

Hope you have found these comments helpful Johnny .

Regards, Jeff1914

thanks so much for the reply jeff.. really appreciated
i am digging for a good dehumdifieir that truly helps
do u think the review on dehumidifierbuyerguide.com is a holistc one?

Hi Lily,
As I understand, the desiccant rotor will not need changing for many years, possibly a lifetime . The desiccant is heated and dried after it becomes wet so that it is being constantly recycled with no need to replace it.
If you need more information I suggest you contact Andatech Customer Service, PH. 1300 800 200, email : [email protected]
Hope this has helped you .
Regards, Jeff

Thanks Jeff!

When I bought the Ionmax ION612 the only guide to what area it would cover was on one of the seller's websites and I think they always understate the performance so as not to disappoint the buyer . Like you, i was unsure of what size dehumidifier to purchase for the area I wanted to be covered . I finally decided to start with the Ionmax ION612 and see how well it coped, if I saw that it wasn't getting the job done then I would consider getting a second one . Thankfully the one I bought was able to handle the humidity in the room areas I listed in my review . I do hope you find my reply helpful and I wish you good luck getting rid of the humidity .

Hi Sandy. The desiccant in the dehumidifier will attract water molecules from the air so that no matter where they are, they will gravitate towards the dehumidifier. So no matter what size room or area you have - if the internal doors are open but the external windows and doors are shut, moisture in the air will be pulled towards the dehumidifier. So a ION612 (I would recommend the larger ION632 unit which can remove up to 10L a day... the ION612 removes only 7L a day) will be able to dehumidify a whole house well enough. Of course if you have a specific problem area with mould, then best to put the dehumidifier nearby so that it is most effective. Also a reminder that you should physically remove the mould first before dehumidifying the air, otherwise mould spores will remain. Hope that helps.

Hi there,

I don't know about actual power usage, that should be in the technical specs on the unit's website.

I don't use the unit for cooling in summer.

I only use the unit in winter to remove moisture from damp, South facing rooms in Sydney's North Shore and it draws about 1 litre of water from each room, in 2 hours. The unit doesn't make the room hot, it creates a fresh atmosphere.

Hope that helps.

I also have no idea how much power the unit would use. I haven't noticed any jump in my power bills since I started using it. On wet days, I will leave the dehumidifer running for like 4 hours in evening. I do find that it warms the room a bit. Certainly doesn't make it hot though, and a lot of the perceived warmth could just be because it's drier.