Submitted a request online for a quote was contacted by Jims..they came out had a look told me they would be in contact 4 days later nothing phoned them asked about the the quote again was told they would let me know..another 3 days past.rang them again and was told they couldnt really do the job as they had never done somthing like it befor..Ive now wasted 6 days waiting for a quote that was never going to come..Yet when they came out to look at the job they asked if they could take some lemmons off my tree.*sigh* some people !!

Had a person come out to quote for a job I needed done urgently. Never got back to me with a quote. Would be nice if they were not interested in the job to actually just say. Spent a week waiting for a quote and making calls following up. Won't be using again.

The carpenter from Jims Building Maintenance had done some timber replacements on our timber deck in December 2014.

I requested a quote [ via Jims Building Maintenance in 2022 ] to replace some faulty timbers.
I have unsuccessfully tried to ring the carpenter again, however, he has not rung me back since.

I got 3 quotes from other carpenters, and employed another [ NOT Jims Group ] tradesman to fix this job.
He advised me that some of the timbers used were not suitable for outdoors and had been only attached with glue & non galvanised nails. These timbers had therefore curled up and become unattached.

This poor service means I will not use or recommend anyone else to use Jims Group services.

BH

On time, great job and cleaned up afterwards. Excellent price and very professional. Will be calling again to have more jobs done.

I just had one of terrible meeting with the handyman from Jim's .I will never call them for any work I will always give my work to someone who is reliable and had commitment.

Call any other local handyman or services not Jim's any more

Request to attend a faulty door handle mechanism, said he would give it a bash (really) ! I’m sure he did nothing other than take the handle off the door then sit in his car talking FOR AN HOUR! Never again would I trust a ‘Jim’.

Had some minor renovations that needed to be done. Price was good, service was excellent. Finally have the home Ive always wanted. Thanks guys!!

On time and professional. Very happy with service. Will be calling again as I was very happy with overall experience.

I booked Jims Plumbing to investigate a possible leak in the bathroom wash basin. He told me that the locking nut is missing in the basin tap and that can be a reason for water leak. He recommended that I replace the tap. He can sell me the tap at $175 + labour for each 15 minutes at $ 47 + GST. I asked him if he can instead put the missing nut only. He said he will secure the drain pipe in basin and spent 1 hr and 15 minutes. Total bill $404.80. Not sure how much more he would have charged me if he went on to replace a tap just because a nut is missing. Will Never use Jims Plumbing ever again.

After some horrendous quotes the bloke from Jims spent time worki g through the figures with me and even recommended excellent value local suppliers. Work was done efficiently and effort was made (and appreciated) to try and keep the place clean during a messy reno. Top work! ☺

Requested a quote. Instead Cosmos called me to ask me to take pictures of the area and measure it up (for a deck) then he'd call back with a quote. Essentially, I was to do all of the work for the quote, and he didn't need to even attend the address. Not a great start, and as I am not interested in poor customer experiences, I am not going ahead with Jims.

I had an interior wall repaired due to holes from the kids, the man [name removed] was awful, and he had a horrible attitude problem, i will be soon ringing the Jims hotline to complain

These guys are hopeless..... They offer free quotes and "no job is too small" lies. I never got a call back. I call them again and they say that they don't know when and if a tradie will be available and that they cannot guarantee a call back.... What!!!!!!