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Reviews

4.9

272 reviews
5
(259)
4
(10)
3
(0)
2
(1)
1
(2)
  • Build Quality
    4.9 (91)
  • Value for Money
    4.8 (93)
  • Safety
    4.8 (91)
  • Ease of Assembly
    4.8 (71)
  • Main User(s)
    • Child (Under 5) (68)
    • Child (5 - 11) (44)
    • Adult (15)
    • Child (12 - 18) (9)
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Reviewer Photos & Videos

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Denise L.

Denise L.Perth, WA

Such a perfect gift for children !

published

I have a 3yr old and 1yr old and they absolutely love their trampoline and with the safety enclosure I never have to worry about them falling out.
Best Buy Imodium the year for us !

1 comment
Jump Star
Deena A.Jump Star

Hi Denise, thanks for the fabulous feedback! Have a great Christmas with your family & enjoy your new trampoline!

Donagh J

Donagh JPerth, WA

Love our jumpstar trampoline!

published

We have had our jumpstar trampoline for about 5 years now. My 2 kids plus friends ranging from 3 to 14 years all have a great time on it. Bonus that it gets them outdoors. Recently the springs started giving way but I am pretty impressed with how long it has lasted in great condition. Our kids are really missing being able to use it and the frame is still sturdy so we are buying replacement springs and mat at very reasonable prices being on sale. I am happy to provide this review and would definitely purchase jumpstar in the future.

1 comment
Jump Star
Deena A.Jump Star

HI Donagh, Thanks for the fabulous feedback, and we are so happy to know that your trampoline is so well-loved and that you find our replacement parts well priced and easy to access. Have a lovely Christmas, from the Jump Star team

Joanne

JoannePerth, WA

Great quality trampoline

published

We're really pleased with our trampoline, the kids love it and are out on it every day. The customer service was super helpful and the replacement parts are a winner!



1 comment
Jump Star
Deena A.Jump Star

HI Joanne, Thanks for the awesome comments! We are so happy to know that your children love their trampoline, and that you found our staff so friendly and helpful! Merry Christmas!

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6ft Round Trampoline

published

Friendly staff, great customer service and easy ordering/purchasing process. Great range of quality trampolines at great prices. Purchased the 6ft Round Trampoline for our 2 year old and he absolutely loves it. Bonus misting kit will be great for summer.

1 comment
Jump Star
Deena A.Jump Star

Hi Brett, Thanks for taking time to leave this review. We really appreciate your kind comments about our range, prices and friendly staff! We wish you & your family a very bouncy Christmas!

Jen

Jen

  • 2 reviews

Excellent trampoline, toddler loves it.

published

Toddler (2) has had hours of fun on this trampoline already. Great quality mat, padding and enclosure. Easy for toddler to get up ladder and open/close zip to enclosure.
Great customer service at showroom - easy and quick purchase, staff brought boxes straight to car.

1 comment
Jump Star
Deena A.Jump Star

Hi Jen, how nice to know that your little one is LOVING the new trampoline! Thank you also for the generous comments about our customer service and we wish you & your family a very happy festive season.

Samantha

SamanthaWheatbelt, WA

Best flipping tramp we've had

published

We recently purchased a trampoline from Jumpstar trampolines. My 13 year old & 11 year, plus half of our neighborhood and even my 100kg husband all love it. The mat is perfect for my kids to perfect their flips and tricks. We never see them anymore! They are outside all the time just jumping. I even get on it to do some exercise, it's great fun! Thank you Jumpstar, the service you provided and your trampoline is brilliant.

1 comment
Jump Star
Deena A.Jump Star

Thank you so much Samantha. We are glad to hear the entire family is loving the new trampoline. Thanks for your great feedback. :)

Elle Bain

Elle BainPerth, WA

Great value and service

published

We originally used this product at my sister in laws place, her 3 kids use it, ages 4,6&8. Our sons are 2&4 and loved it so much that we decided to make the investment too. The customer service we've received so far has been outstanding and the price for what's included is terrific. Best of all they are local in Perth for parts etc which are reasonably priced. Would recommend you checkout their warehouse for a look.

1 comment
Jump Star
Deena A.Jump Star

Thank you Elle for your fabulous feedback. We hope you and your family are loving the new trampoline. :D Have a great New Year.

fhr

fhrPerth, WA

  • 3 reviews

kids love it

published

my kids (10 & 7) love it. their customer service response fairly quick. just wish it sells the round 14ft shade. and i love that they're WA based as you can go to their warehouse and see and play before purchasing.

1 comment
Jump Star
Deena A.Jump Star

Hi FHR, Thanks for your review! We hope you have a lovely Christmas!

Dom D.

Dom D.Perth, WA

Great Value and quality!

published

We searched for ages looking for a good quality trampoline manufacturer as we wanted one that lasted.
We were impressed with the service and experience in the showroom and the girls at the front desk were very helpful. Easy to put together and is very safe & stable.
Thanks again guys.

1 comment
Jump Star
Deena A.Jump Star

Hi Dom, Thanks for the awesome comments about our quality and ease of assembly! Lovely to know that you received such amazing customer service at our warehouse! We hope you have a fabulous Christ,as!

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Great Service

published

Quick and easy ordering process. Team are very friendly and helpful. Good display set up made it easier to decide correct size. Great product kids love it - 3yo and 5yo.

1 comment
Jump Star
Deena A.Jump Star

Hi Luke, we appreciate you taking time to leave this review! Thanks for the comments about our friendly staff and quick & easy ordering process! Have a lovely Christmas.

Alice

AlicePerth, WA

Great value and quality

published

We bought this trampoline 4 years ago for my daughters then aged 1 and 4. They have since used it every day and still continue to use it daily. We often have four kids jumping at the same time and have so far avoided injury. It has been exposed to full weather conditions since purchased. The frame, springs and jumping mat are still in excellent condition, just the mat and zip area on the net are getting a bit worn so we have decided to replace them. Good value and easy to pick up spare parts from the friendly people at the shop.

1 comment
Jump Star
Deena A.Jump Star

Hi Alice, Thanks for the great feedback! We are so happy that your children have had so much good use of their trampoline and that you found our replacement parts good value and easy to collect! Have a wonderful Christmas!

Happy Mum

Happy MumSydney Surrounds, NSW

Excellent brand and customer service

published

Great customer service, quick and efficient. Shopping was day after I ordered. Got this for my kids for Xmas as my friend has had one for 5 yrs no problem. My kids love her one. Thank you Jumpstart!

1 comment
Jump Star
Deena A.Jump Star

Dear Happy Mum, Thanks for the lovely feedback! We hope you have a fabulous, bouncy Christmas!

Bec

BecPerth, WA

Great service!!!

published

Perfect for my 2 girls (2 & 4 years). Great customer services & ability to have a go on all sizes before purchase was great to see if chosen size was going to work for us!

1 comment
Jump Star
Deena A.Jump Star

Hi Bec, Thanks for letting us know that you liked being able to try before you buy - and have a JUMP on our many display trampolines! Thanks also for the compliment on our friendly customer service team. Merry Christmas!

Great trampoline

published

This trampoline is the perfect size for my 3 year old. Seems very stable and fits great in our small backyard. Excellent customer service and friendly staff - I highly recommend!

1 comment
Jump Star
Deena A.Jump Star

Hi Grainne, We love hearing that your three year old is enjoying the new trampoline! Thank you for your kind comments on the excellent customer service you received here at Jump Star. Have a lovely Christmas.

Wing

WingPerth, WA

Awesome product A+++!!!

published

Have 2 girls, a 2 yr old and a 9 yr old. Having lots of fun with it. Given bonus items with the purchase. (Basketball hoop, ladder and water sprayer). Customer service at the company store display was very friendly and informative. No pressure to buy. Lots of trampolines to try out before buying.

1 comment
Jump Star
Deena A.Jump Star

Thanks Wing! We really appreciate your feedback and hope you and your family have a wonderful New Year. :D

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Susan Skinner

Susan SkinnerPerth, WA

10ft trampoline with enclosure

published

A birthday gift for our 2yr old he loves it big enough for us to jump with him, currently having trouble getting him off it! Super safe with the enclosure and even more fun to be had with the basketball ring a sprinkler set up, amazing service! Thanks again

1 comment
Jump Star
Deena A.Jump Star

Hi Susan, WOW that's wonderful to know your little one is loving his new trampoline so much! Thanks so much for the lovely comments about our customer service and the safety of the trampoline! Have a great Christmas!

Shaye

ShayePerth, WA

Great Value

published

My son (2yrs) loves it and wants to jump all day/night! The sturdy frame and enclosure really puts my mind at ease knowing he is safe and having loads of fun! Really well made Trampoline.
The staff were incredibly friendly and knowledgable it was the easiest in and out process.
An added bonus we received a basketball hoop, sprinkler attachment and ladder for free,
amazing value!

1 comment
Jump Star
Deena A.Jump Star

Hi Shaye, Wonderful to know that your little man loves his new trampoline, and doesn't want to stop jumping! Thanks for the excellent feedback about our friendly staff, sturdy build of the trampoline and the bonus extra's!

Lisa

LisaPerth, WA

Kids love it! Great for the whole family

published

My kids 13, 11 and 8 love this trampoline, they play on it everyday! It gets them off their devices and outside. It's great fun for the whole family, even Mum and Dad get on it! Money well spent, couldn't be happier, the service and quality of the product is fantastic.

1 comment
Jump Star
Deena A.Jump Star

HI Lisa, We really appreciate your comments on the service you received at Jump Star & the quality of the product! Terrific to know that the trampoline is getting your kids outside and jumping! Have a lovely Christmas!

Kels

KelsPerth, WA

Spot-on service

published

The Jump Star staff were so helpful. I bought a 10ft round mat and new springs to go on an old, different branded frame. The staff helped me to work out a perfect fit. My kids (aged 7 and 10) wanted to jump all night after fitting the mat. It's great to have our trampoline back in action. Thanks Jump Star.

1 comment
Jump Star
Deena A.Jump Star

Hi Kels, Thanks for the great feedback about our helpful staff and we are so pleased that your kids are back on the trampoline and jumping!

Melissa

MelissaPerth, WA

Looks v good value for money!! Great quality.

published

Children aged 4 to 7. Looks great product and seems strong. Bonus extras. Ladder and mist kit and basketball hoop. Would definitely recommend for anyone wanting a good solid backyard trampoline.

1 comment
Jump Star
Deena A.Jump Star

Hi Melissa, Thanks for the awesome feedback! Hope your children have a wonderful, bouncy Christmas and have heaps of fun on their new trampoline!

Page 3 of 14
See all Jump Star Round reviews

Questions & Answers

KAI Z.

KAI Z.asked

Round 8ft (with enclosure)

The ground of my yard is a gentle slope. How should I set the trampoline safely? Thank you!

1 answer
Jump Star
Deena A.Jump Star

Hello Kai, Thanks for posting this question, we are more than happy to help. Our friendly team are ready to answer any other questions you may have. Our customer service number is 08 93585660 - or you can email us at [email protected] . Regarding your yard being on a gentle slope, it is not ideal for the trampoline to be situated like this, for safety reasons, and also the risk of the frame jarring. You could consider levelling / sinking the ground at one end of the trampoline so that it is aligned correctly. Please feel free to call or email, or Facebook message us with any other queries you may have! Thanks! :)

Phil

Philasked

Round

Hi. Any idea how long a jumpstar will last? Normal use and normal Aussie weather conditions? Looking to buy a 5 year old Jumpstar... thanks.

2 answers
Pastasciutta
Pastasciutta

No sure about the Jumpstar product itself. Although I have visited the showroom and checked out the quality of the display Trampolines and would not hesitate in buying any of these as the quality is way better than the one I own. My Trampoline is over 10 years old and still going strong. I have used many of their replacement products (Mat, spring pads, anchor kit, and enclosure poles) and have been very satisfied with the quality. Hope this helps.

Phil
Phil

Thanks Pastaciutta.

Get an answer from our members and Jump Star representatives

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