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Best trampoline money can buy!
I purchased this trampoline almost a year ago and it has been the best trampoline I've ever purchased for my kids. I think I've been through two other cheap ones from box stores. The jumpflex's fit and finish is second to none and the parts hold up well through the Louisiana heat and wet weather. We had a really bad storm that broke the anchors holding it down and it ruined the trampoline. I emailed the customer service team and they gave me a nice discount to replace it with a new unit! The product was enough but their customer service is even better! Thanks Jumpflex!
Purchased in March 2021 at JumpFlex Trampolines for $699.00.
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Kaylee G.South East Queensland, QLD
A tad disappointed with setup complications
I know people have said this is an easy set up for a trampoline and I greatly disagree
For starters the video instructions differ from the booklet and the video ones are easier for the first few steps.
I Could not push down the posts into the silver rods on my own, two of us had to put all our weight on them to get them in. Not possible on my own. Especially when the booklet says to put the black bars together first and then push them in. It would be easier the video way with the shorter posts going in first.
For the elastic over the hoo...Read more
ks, it is not really clear but it slides over the hooks. There is no fancy twisting or threading through and hooking, they just slide straight over the hooks, for anyone who has a hard time interpreting the booklet and cant quite see on the video. Next the springs needed super strength to pull far enough across to reach the other side, which the trampoline we owned before was not quite so hard and so, again, I could not do this part without help.Purchased in November 2021 at JumpFlex Trampolines for $700.00.
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Matteo M.Metropolitan Adelaide, SA
- Verified purchase
Great product and even better customer care
Easy to install even by yourself. Instructions are good. Takes a bit of time to get all toghether but all steps are fairly easy. When u install it you notice that all the components are made of very good materials. My daughter love it. The 14ft is an excellent size I reccomend it. Safety is really good. Customer care is real customer care they really looked after me. If u are looking for an excellent product u found it.
Purchased in November 2021 at JumpFlex Trampolines.
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Brendon Mills South West, WA
Fantastic
Ordering was easy and delivery was very quick to country WA. The tramp was easy to assemble and the kids absolutely love it. My wife and I took just over 2 hours to assemble and we took our time to do it. Customer service is second to none and Conor was excellent to deal with. I am very happy that we went with the JumpFlex tramp.
Purchased for $899.00.
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Nice looking
Bought this for grandkids 10 & 5 yr...they love it...It took abt 3 hrs to put together. Still cannot get the last pole in net.. maybe we're just wimps....broke off a couple velcro ties probably from pulling on them...But looks great..Bought the projam..its nice as well..I'm very glad I bought it, and hope n believe it will last long time.
Purchased in April 2021 for $760.00.
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Great product & outstanding customer service
Trampoline is great - love the size, plenty of room for both my children to jump at the same time and big enough to also fit a couple of their friends on at the same time.
Customer service is exceptional - not very often you find this these days!
Purchased in December 2021 for $899.00.
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Great service
We purchased this trampoline for my daughters birthday!!! She absolutely loved it along with all the other neighborhood kids. Our neighborhood had a strong windstorm which ended up causing damage to the trampoline ( flew in the air and flipped over). Jumpflex went above and beyond to get the parts for me at no additional cost. Thanks JumpFlex
Purchased in April 2021 for $700.00.
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StephSydney
- 8 reviews
- Verified purchase
Absolutely outstanding after care customer service!
I 1000000% recommend this company not only is the trampoline good quality the after care service is fabulous!! 10 stars to that, very kind company not only after your money but after your satisfaction.
My kids love it and adults can go on too. They have all the accessories and ride there little bikes in it also haha so versatile. Thanks again to all the lovely staff / team at jumpflex.
Purchased in May 2021 at Jumpflex.
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AdamHobart
Fantastic product, Fantastic service!
Purchased the Jumpflex 140 foe my children for Christmas after seeing positive reviews. Also purchased the ProJam basketball attachment shortly after the initial purchase. Set up was simple and took the 2 hours as stated (2 men assembling). Had an issue with a broken graphite rod after a short period with the ProJam and contacted Jumpflex direct. Within a couple of days I received a response and delivery notification for a new set of rods at no charge. Both the trampoline and ProJam are fantastic products and I cannot fault the after sale service. I would happily give 6 stars if I could.
1 comment
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Awesome customer service
I contacted Jumpflex via email regarding a warranty claim. I sent the email late Tuesday evening and had a response first thing Wednesday morning with a reference number showing the part has already been sent out to me. Awesome service and if you are thinking about purchasing a trampoline I would highly recommend Jumpflex!
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AaronHKilsyth
- Verified purchase
Excellent Trampoline
We have three children (6 to 13) who love the new trampoline. We love knowing that all five of us can go on the trampoline at the same time safely and play together knowing that this high quality unit will handle the weight. The extra basketball kit is an awesome addition but the best thing so far is the water sprayer. On those hot summer days playing outside with water is great for all ages!
1 comment
Jumpflex T.JumpFlex
That's fantastic! We hope the Family gets years of happy bouncing in, thanks for the review!
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MKSNorth Western Region, NSW
- 6 reviews
AMAZING
We bought this after reading other reviews and were not disappointed! So glad we went for the 14 foot-it’s huge and the outwardly curving safety net makes it feel even bigger! The high weight rating is great too-we can all get in it together. It might be more expensive than other trampolines, but trust me it is WORTH EVERY PENNY!
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SkipperBrisbane
What a nice addition to our jard
Only just put it up 3 weeks ago,waiting for our house,since then my daughter uses it all the time,great to see her have fun and exercise at the same time,off the ipad,easy to put up and looks good and safe thanks jumpflex
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KellyBiloela
Great product
Arrived in a rural area within 5 business, which was really good. Was very easy to assemble. Instructions are well written and with diagrams. Product material looks and feels of very high quality. Very happy with this product and has been used plenty since assembling it. Very happy to refer this product to anyone else looking for a great trampoline
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- Verified purchase
Great trampoline for the whole family.
My whole family love this trampoline, I often catch my husband jumping on it with our daughters!! Great quality, speedy delivery, and amazing service from the Jumpflex crew. I would also recommend purchasing the anchors if you live in a windy area, we needed 2 sets for this size trampoline. We have recommended this trampoline to all of our friends, it’s fantastic value for money!
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JodieBrisbane
Awesome trampoline suitable for all of our children!
Our children spend hours enjoying their new trampoline and the addition of the basketball hoop is perfect! Great size for the family to enjoy. We added the anchor kit and it is so easy to remove to move for mowing but very sturdy with the screw in system. Highly recommend this trampoline! Very fast shipping interstate for us also.
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Great Trampoline
Purchased this trampoline after another one did not last in the sun and rain. Really well built heavier construction better materials allround. Straight forward assembly took a couple of hours. The kids love it being the size it is there is plenty of room for them to play safely together.
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SimiBurrill Lake
- Verified purchase
A large trampoline, for family & friends
A large trampoline feels safe and once on the flat ground, stable. I have one child, so it's bigger enough for him to enjoy as he grows and room for family and friends. We live close to the ocean, so the 10-year guarantee is important and gives satisfaction for the cost. I tried to put it together by myself which was impossible, once I worked out how to put the springs on the right way and put the net on the correctly it wasn't too hard. The hardest section was connecting the netting to the poles, this took nearly 3 adults. We are in a high wind area and would recommend the ground screws, great idea. Fun & exercise for the whole family, thank you Jumpflex.
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NanceMelbourne
Best trampoline ever!
We love our jumpflex tramp after purchasing another trampoline with springs and having my little girl hurt herself we didn’t hesitate to spend the money on the quality of a jumpflex tramp. Not only do my girls spend hours on end in there I know that they are safe in there and can’t hurt themselves on silly springs. The joy of the bigger tramp to is that hubby and I can enjoy Having a jump in there with our kids.
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AnnaPeregian springs
Excited about my purchase, kids are stoked!!
I have just received my trampoline but have been very pleased with the customer service so far. My kids can’t wait to enjoy the trampoline as it looks awesome!!! I have done a lot of research before I decided to go with Jumpflex and one of the reasons I chose Togo with Jumpflex was the accessories available and the look and price.
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Questions & Answers
Nathan S.asked
Does shade and basketball goal fit at same time?
1 answer
Felix J.JumpFlex
Hi Nathan! By loosening one strap on the SmartShade fully, you can have the strap fit over the Projam Hoop. You will have to loosen the bolt on the Projam that changes the angle, and point it downwards. It does prevent Slam Dunks, however!
Thanks,
Conor @ Jumpflex
Biancaasked
Does the 14ft have a zip to get in or a slide through part?
1 answer
Felix J.JumpFlex
It just has the one Zipped entrance, however the Slide and Ladder can both fit by the entrance at the same time.
Download manual
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Jumpflex T.JumpFlex
We are sorry that you had the issue in the first place!! Very glad to help out any way that we can. Thank you, and I hope the kids love the Trampoline! Let us know if you need help with anything else at all.
Conor @ Jumpflex