10 questions from our users
Elizabethasked
My two COH111 Kambrook black fin oil heaters have stopped working after overheating - what can I do ? Is this fixable?
No answers
Badana A.asked
We bought new one 11fin 2400 today. Waited to heat room for 3 hours but there is no change in room temperature. It's medium studio room..
1 answer
I am not sure what the issue could be. Is the heater hot to touch? I close all doors, as the heat noticeably escapes if I dont. I use the timer to heat at about 4am, and by 6am the room is nice and comfortable. I have the heat turned up to full, and I adjust it as needed.
If it is not heating, it may be faulty, or heat is escaping. Hope this helps.
Amyasked
How to stop the tickling noise in the heater? The noise is there no matter whether the heater is on manual or timer mode. It's so annoying and disturbing my sleep at night!
2 answers
RachelKambrook
Hi Amy, please contact the customer service centre during business hours regarding this on 1300 139 798. Thanks, the Kambrook team.
Amy...get a refund if you can...this should not happen and sounds like the heater is defective...cheers
Maree Nauschutzasked
Wanting to know if it is knocked over, does it have a reset switch or is it broken?
1 answer
OfficialKambrook
Hi Maree, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.
aztek_07asked
Is the timer continuous or do I need to reset it every day? I just purchased the KOH111 and it would seem when the timer runs out and turns off the machine, it also turns off the timer. Am I not doing something correctly or is this a faulty unit?
1 answer
It's continuous once set and timer turned on. Mine turns on and off at the same time every day, no reset required.
boytigas1001asked
How long does it takes to heat up a big room?
1 answer
OfficialKambrook
Hi Boytigas1001 - the time it takes to heat up a space depends on the room measurements. For cost effective tips to help keep your home warm, go to: https://www.aperfectpantry.com.au/component/easyblog/entry/cost-effective-ways-of-keeping-your-home-toasty-warm?Itemid=200.
For further assistance with this product, please contact the Kambrook customer care team on 1300 139 798 or e-mail [email protected].
Peter Fergusonasked
What is its power usage?
3 answers
OfficialKambrook
Hi Peter,
Power consumption depends on the size of the room, room temperature (thermostat setting), ventilation and how often and for how long the customer uses the heater for so it is not possible to list the power usage.
On full it uses 2400w. We use it to heat a children's bedroom approx 4m x 4m with 3m ceilings and brick vents, and to maintain a temperature of 18 deg it operates about 40 - 50% of the time.
The contrast between the 'official' answer and TomHo's couldn't be more stark. That's what's great about this website, you get access to people genuinely want to help and will cut through all the company codswallop.
Carolyn Shawasked
My daughter purchased one for her babies room after doing research into safety and energy. She has now just recd her first electricty account since purchasing it and her electricity bill has more than doubled. What is the energy usage of this item please?
1 answer
Hi,
Thats a shame about your daughters electricity bill. I purchased the 1000watt heater and was worried about my electricity bill but found the heater usage didnt make too much of a difference to our bill.
Sam lucianoasked
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