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48 questions from our users

Peter J.

Peter J.asked

the centre armrest lid latch broke and you cant buy a relacement in a australia



1 answer
mustangdude
mustangdude

wreckers


countrykiddo

countrykiddoasked

I have a 2013 YD model with the 2.0L engine. The start/stop button electronic button is playing up. Often the steering wheel will not unlock, meaning the car cannot start. A message comes up in the instrument cluster saying to turn steering wheel left and right to unlock it. Its hit and miss and often takes a very long time for the steering wheel to unlock

No answers

Spaghetti

Spaghettiasked

YD (Hatchback) Sport

What does YD stand for?

1 answer
peterv52
peterv52

Yd is the model series. It's the latest series of the cerato.




Brucej

Brucejasked

I have a 2013 Kia Cerato S model and the Display Screen has blacked out, radio goes on last set station but also fades in and out. So..no reverse camera, no audio Sat Nav; this is my second display unit that has failed very dissapointing

4 answers
ozpaul
ozpaul

Yes, my wife has had the same problem. Kia replaced the unit 3 times but now the car is out of warranty and they won't fix it. The last unit is about 18 moths old which under Australian consumer law is clearly not an acceptable life-span, warranty or not! This in my opinion is a big fail on Kia's part and spoils an otherwise good car. I am looking at consumer complaints because it was clearly a known problem with this car. In fact my daughter in law had the same problem and Kia replaced her's with an updated unit! Why not my wife's?

Laura A.
Laura A.

I am having the same problem with my computer display screen its not turning on and my radio goes on and off its driving me crazy (pun not intended) lol
and yes my reverse camera isnt working
is there a solution?
I cant afford to pay $965 for a new unit which is what the dealers is asking to fix my problem

Susan A
Susan A

I have a 2014 kia cerato, I had mine replaced a few times when it was new. Over the last few weeks it has been going on and off. This morning at 4am turn on to go to work black screen. There is obviously problems with this unit if everyone is having problems.
Really $965 for a new unit. Maybe a class action against kia might be in order.
I haven’t had any other problems with the car just that.




Lauree

Laureeasked

Can I jump start my Kia cerato?

No answers

Linda B.

Linda B.asked

Can I jump start my Kia cerato?

No answers

David K.

David K.asked

Hi, I found 2 wire connectors behind/under back seat,car is brand new and wires are not connected. Anyone knows what are they for? Kia cerato sedan 2022

No answers

Coral

Coralasked

Does my 2016 YD 2017 Kia Cerato Hatch have a trip meter and where do I access it to zero it when I refuel the car?

No answers

Kerrie R.

Kerrie R.asked

I have 2015 cerato hatch 58000ks which just stopped whilst driving. Replaced battery... put 5 Litres fuel in as was low but not enough to run out...car still won’t start. Towed to Kia Dealer waiting on diagnosis. Serviced less than 5ks ago at Kia dealer.

No answers

John G.

John G.asked

I can no longer play music from my Samsung Galaxy S8 on the stereo in my Cerato Sport+(2018). It says something about 'information not available" I can still make phone calls and the radio still works. I have disconnected Bluetooth and rebooted but to no avail, I have tried connecting the phone by cable but no joy. My music still plays on my Samsung. I am due for the 1 year service in August (I won't get to 10,000) but I'd like my music back before then.

No answers

Magdalena W.

Magdalena W.asked

Can I put Kia crerato wheels on a au xr8??

No answers

Tucks

Tucksasked

Can you get the GPS to show your current speed?

3 answers
Benji H.
Benji H.

No

suhu6
suhu6

No. it shows the current speed limit for the road which with ours the software is still not updated, so is sometimes not even correct. We have had the new car since Sept 2018 and still no update in the software, and our radio cuts out.

luckyphil109
luckyphil109

My Dec 2014 Cerato showed current speed but I had to have a new system fitted and it no longer shows speed or has a dvd player :(


Arkan

Arkanasked

Hi everybody. My Kia Cerato 2013 system sound not working no seat belt sound, over speed sound and no sensor sound working! Any advice?

No answers

Mark

Markasked

How do I change the battery in a 2015 Kia Cerato SLi? Can the battery connects simply be undone, the battery lifted out, replaced by a new one, reconnect the cables?

No answers

Rod

Rodasked

I bought my Kia Cerato in May 2017. I use it mainly driving for uber. On wet roads when try to accelerate from stop the front wheel acts like a jackhammer. Since the first warranty service I reported the issue with Kia, they said there's nothing wrong with it. It is the anti-skid system which is normal. I tried to be careful not to hard on the gas when the road is wet but it happened a few times. I'm suspecting the action has affected the suspension. The car now done 85k on the clock. The car is now feel uncomfortable to drive when there's bump or the road surface is rough.
My question is at 85k kms do I need new shocks or the suspension can be software tuned?
Thanks
RB

2 answers
boyzepter
boyzepter

Hi Rod, my car did not do that on wet road normal to me. what is your KIA? sport version? mine SLi..... 2013 shock or suspension has no issue.. i guess from 2016 onward KIA has change the suspension kit they said more stiff and good in handling... from your experience driving till 85k not comfy, i know KIA will not able to assist you...but for road bump of coz not comfortable if the original KIA tyre has low profile.. what about you change to non low profile tyre see how it goes.?
SLi no issue with suspension or any uncomfy drive.. as SLi model they stop selling in Australia market...
have you try to go KIA Noble in Chullora if you happen to live in Sydney... look for Paul.. he is very generous guy probably he can help you..then let me know what he say about your suspension issue. cheers SK

Benji H.
Benji H.

Drive it on eco-mode


Hayder L

Hayder Lasked

My KIA cerato 2017 computer alarms show low tires pressure and after checking appear that the TIRES is ok how i can restart the alarms screen?

No answers

Denis Woodruff

Denis Woodruffasked

Again a faulty GPS in my 2015 Cerato. The original one expired in 2018 and was replaced by my Kia dealer.
Unfortunately the replacement one is sub standartd. The alert section of the device ( which I use to warn me of speeding, school zones or red light cameras ) fails to operate all the time.Very sporadic in its operation. I have been back to the dealer 3 times and also contacted Kia's customer service,They refer me back to the dealer.
We ( the dealer and I ) have compared the operation of my GPS with another Cerato's GPS with the same result. Does this mean that all Kia's GPS's are faulty?
Kia told me they would update the program in the device then at the last minute said that it had the latest update already - strange, after I wasted 3 hours at the dealers, waiting for the update.
Their advice was that I would have to live with the problem. What's the use of a 7 year warranty if they don't honor it ?
The question is what is the next step.

1 answer
Paolo
Paolo

Hello is the replacement one the same as the original one that you had in your car, the one with the CD player right?


Sunjae

Sunjaeasked

What happens when oil runs out the engine 1.6 liter and the person keeps driving until it shuts down?

2 answers
G. Hi
G. Hi

Same as any other engine running out of oil It will seize. What kind of idiot question is this.If you have to ask you should buy a bicycle

Benji H.
Benji H.

Lol


Mick

Mickasked

How can you wire up day time running lights on my 2016 cerato?

2 answers
chriswiecek
chriswiecek

I have no idea. I suggest you see you KIA dealer

Ron C.
Ron C.

I have had running lights fitted to a 2018 Cerato Sport - fitted by an auto electrician, They work fine coming on with the ignition and going off when the headlights come on.


Gerry

Gerryasked

Is there an ignition light In the 2017 Cerato?

2 answers
Phill
Phill

No.
I know, it's a pain.

Gerry
Gerry

Pity. At night it's hard to see to get the ignition key in. Even my old 13 year old Falcon had a light there.


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