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Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
GrantGippsland, VIC
- 2 reviews
- 3 likes
Not happy Jan!
No, The mattress started out fantastic, but it's now sagging with body indents after 10 months. This is a replacement mattress after a warranty claim. The first one did the same after 8 months. I am sleeping in a hole. I keep rolling to try and get comfortable. I am really disapointed in my decision to buy this. I do not get a good sleep. I slept better on my old mattress. I feel that I really got sucked in to the social media/internet marketing hype.
1 comment
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LIzMelbourne
- 3 reviews
- King Single
- Verified purchase
Awesome mattress, ideal for post and pre-replacement hips
I have been using the mattress for 4 months now, so confident to give a glowing report. Have always had expensive mattress ensembles (over a few thousand dollars), that consequently lasted many years. Downsized to a King Single and didn't want to be spending that sort of money. But a hip has been replaced and other one booked for its replacement - ie, I must have good straight support but not "hard", and I need my sleep. I tried the Koala because heartened by the excellent Guarantee. And absolutely love it. There are no curves or falling into a...Read more
ny spot - very unusual after coil mattresses - I can leave glasses on a pillow next to me and they stay there. And I love the size. The King Single is great to make, heaps of room (like a Queen but not so wide). The way it arrives is strange - it really springs up into proper full size.1 comment
Koala S.Koala
Thanks for your detailed review Liz, we're so glad you love it :)
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Review collected in partnership with Koala
- King Single
- Verified purchase
Fantastic!
This is our guest / spare bed and I have slept on it many times. I find it very supportive and comfortable though it is a bit on the firm side. This is perfect for me, though my husband and the occasional guest prefer a softer mattress. I can't comment on durability as such, we have only had it 6 months and it is not our main bed but so far it has been great. I love it!
1 comment
Koala S.Koala
Thanks Sian! Glad you like it :D
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Review collected in partnership with Koala
Find out how Koala Mattress King Single compares to other Mattresses
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Kathryn Penn .Melbourne
- 3 reviews
- 1 like
- King Single
- Verified purchase
Wonderful Koala mattress
My new king single mattress is great. It offers me all the support and comfort I need to support my lower back and shoulders. I am sleeping well and move freely for the first time in years. The price was amazing. Thanks Koala.
1 comment
Koala S.Koala
Thank you Kathryn for sharing your experience :)
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Review collected in partnership with Koala
- King Single
- Verified purchase
One of Australia's best kept secrets
I was initially very sceptical of the claims made by Koala about its mattresses. I had always been swayed by smooth talking sales people and convinced to spend many thousands of dollars to purchase top of range brand name mattresses for my wife and I and our children. But, with Koala's 120 day trial, I decided to give the Koala king size mattress a go. What was there to lose?
From the very first night, I was blown away by this amazing product. Simple to install and so comfortable to sleep on. Supportive, yet soft. I move around a lot in my ...Read more
1 comment
Koala S.Koala
Thank you David for your feedback, and support! We hope you love the Sofa too :)
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Review collected in partnership with Koala
George KMelbourne
- King Single
- Verified purchase
Loving our Koala mattress!!
We’ve had our king koala mattress for 6 months and it’s a god send! Best thing we ever bought! Love the support and firmness. Thinking about chucking out our spring mattress in our guest room and replacing it with a new koala mattress!!
1 comment
Koala S.Koala
Thanks for your feedback George :)
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The Freak
- 9 reviews
Wonderful sleep at last!
This is by far the best mattress I have ever owned. I used to wake up sore every morning and knew that I needed to do something about a new mattress. I saw Koala and was a little sceptical but read the reviews and thought 'I've got nothing to lose.' After a particularly painful morning I got online and ordered one at 9am. It was here by 12pm. It is just wonderful. Not too firm and not too soft. It's difficult to describe the sensation. I have not woken up with any pains since purchasing this miracle product. I am a hot sleeper too and I haven't found the mattress to be too hot as some reviewers have commented. In fact, I find it cooler than my previous sprung mattress. I really can't recommend this product enough.
1 comment
Koala S.Koala
Thank you for sharing your feedback :)
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So comfortable I forget it's there~!
Had mine for a week, fall asleep very quickly and wake up without any discomfort at all. I also bought the pillow and that's great as well! No lumps or sagging!
1 comment
Koala S.Koala
Thank you for sharing your feedback Ashley :)
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LizBruthen
- King Single
- Verified purchase
Has to be the best mattresses,we are both enjoying perfectly good nights sleeping.
At this short time we have had the mattresses,We are having very comfortable and restfull sleep through the night,which was not the case previously. As far as the comfort of the mattresses,they are the best we have ever slept on.
1 comment
Koala S.Koala
Thank you Liz for sharing your experience :)
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Review collected in partnership with Koala
Find out how Koala Mattress King Single compares to other Mattresses
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MTG
- 2 reviews
- King Single
- Verified purchase
An Excellent Health Investment
I needed a new mattress which did not have metal in it. Your site was referred to me by a building biologist. I am more than happy with the mattress. My sleep has improved considerably and this is an important part of getting well and keeping well. The mattress is very comfortable and, even though it is still early days, durable thus far. I have referred your site to some friends. Thank you and keep up your good work.
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Review collected in partnership with Koala
- King Single
- Verified purchase
Will be buying more!
A seriously comfortable mattress which sorted out daughters sore neck & shoulders. With a money back guarantee we felt we had nothing to lose and we love it. Will be buying two more of these in coming months.
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Review collected in partnership with Koala
Dal. W
- 3 reviews
- 4 likes
Good mattress
Gotta say, moving from a spring bed to a foam mattress was one of the best decisions ive ever made. my back pains are gone, and i've never had a more comfortable night sleep.
that being said... i kind of wished i got an ecosa mattress instead. both me and my sister decided to move on from spring beds and not knowing which one to buy we both got different brands to try out. i got the koala and she got the ecosa. and i have to admit i find that ecosa's mattress provided more support and feels more firm.
the durability is also in question at thi...Read more
1 comment
Koala S.Koala
Hi Dal, this is definitely a manufacturing fault that has worsened over time. Luckily, every customer has 10 Year Full Warranty. to claim the warranty, all you need to do is to take photos of the faul... Read more
t, and send them to the Customer Service team at [email protected]. We will organise a new mattress to be sent to you, and pick up your fault mattress!Similar opinion? Write a review on ieatwords.com.au!
pat63
- 5 reviews
- King Single
- Verified purchase
Less than a fortnight's use and it is great!
I have only been using my Koala mattress for 10 days and am very appreciative of the comfort. My spine really enjoys the support. I found it easy to unpack and it "inflated" quickly and was easy to handle.
1 comment
Koala S.Koala
Thank you Pat for sharing your experience :)
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Review collected in partnership with Koala
SallyBrisbane
- 2 reviews
Perfect
I bought two Koala mattresses for my teenagers. Very impressed. Prompt delivery, great price, easily set up, beautifully comfortable, and best of all AUSTRALIAN. An all round winner in my book.
1 comment
Koala S.Koala
Thank you Sally for supporting our Australian business :)
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- King Single
- Verified purchase
Sleeping like a Baby (koala)!
Pleasantly Surprised with the comfort level of the koala mattress, there's no need to spend anywhere near what Mr Harvey tells us to spend to get an AMAZING nights sleep!
1 comment
Koala S.Koala
Haha thank you for this feedback Gary!
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Review collected in partnership with Koala
Find out how Koala Mattress King Single compares to other Mattresses
Know better, choose better.
FarahMelbourne
- 12 reviews
- 1 like
- King Single
- Verified purchase
There are better mattresses for the price
The service is second to none; I received my mattress the day after I ordered in a nice small (relatively) box. Was good fun to open it and watch the mattress expand, and the little koala was cute. I bought a king single for $600, down from $750 with a discount code. The mattress is quite firm, a little too firm for me, particularly as a side sleeper. There's nothing wrong with it as such, just not the right mattress for me. I required it for 5 months while waiting to move to a bigger house and it served its purpose as an extra bed but I wouldn...Read more
't want it as a permanent mattress. It's essentially a big single piece of foam, I ended up cutting it to make seats for outdoor benches - very comfortable for this purpose but you can definitely get better mattresses once you start looking at the cost of a queen/king sized Koala.1 comment
Koala S.Koala
Thank you for sharing your feedback Farah, and for giving our mattress a go. Our mattress actually isn't made of a single piece of foam, but two layers - the bottom is high density ecofoam, and the t... Read more
op layer is our own proprietary blend of foams. Based on customer feedback, we've actually incorporated zoning into the top layer for optimal spinal support, and alignment which makes the mattress even komfier!Similar opinion? Write a review on ieatwords.com.au!
Very comfortable
I liked it a lot like super duper heaps man best thing I've ever bought even better than my fleshlight which I've had for 30 years and never cleaned it.
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- King Single
- Verified purchase
Love My Koala Mattress
I have bursitis in the hip and sleep time is often painful and restless. I am so comfortable on my mattress and am sleeping so much better now. I would recommend Koala mattresses to everyone.
1 comment
Koala S.Koala
We're so happy to hear you're finally getting koalaty sleep Leigh :)
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Review collected in partnership with Koala
- King Single
- Verified purchase
Real comfy mattress - best sleep in a while
Best sleep in a while. Great Value for money. Delivery was very quick, and was delivered in the 4hr time frame. Very easy to deal with, and very prompt with replying (in terms of online service)
1 comment
Koala S.Koala
Thank you so much Gagae for this great feedback :)
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Review collected in partnership with Koala
ZaraSydney
- 2 reviews
- King Single
- Verified purchase
Very good mattress value for money
The mattress is fully form based means no spring. Yet it firm but not hard. This takes a bit of getting use to and understandably Koala brand gives you a lenient 100 day trial period. We took all this time as we were not completely sure we like it. It was comfortable yet after putting a layer of comforter pillow it seemed much more comfortable and that's why we decided to keep. Noteworthy was the cause these guys are supporting (Koalas) and the service being excellent. Only bought 3 months ago and it is all good, too early to comment on durability.
1 comment
Koala S.Koala
Thanks for this feedback Zara! We actually have a 120 night trial which makes us have the longest trial period for any bed-in-a-box company in Australia :)
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Review collected in partnership with Koala
Questions & Answers
macasked
there seems to be a Q about discoloration of the foam. Unless it's a fault it's not a concern but wondering if the cause is known and will it be of concern further down the years?
3 answers
Koala S.Koala
Hi Mac,
I’m sorry to hear you're having issues with your koala mattress; the yellowing is caused by a chemical reaction called phenolic yellowing, this is completely harmless but can affect the mattress when they get a little too hot when wrapped in the plastic. We will be happy to replace the cover for you if you could fill in the warranty claim form we will get this out to you ASAP.
The mattress is safe to use, as the reactions is only causing a colour defect and I suggest keeping the exisiting yellow cover after the replacement cover comes as a sneaky spare if you need it.
https://koalamattress.typeform.com/to/yPQbEV
Once you have filled in the form, our warranties team will dispatch you a new mattress cover ASAP. All yellowing claims will be accepted so just stand by for tracking information.
thanks, your answer appreciated. It was only a hypothetical Q so no action required. I am requesting the return of the mattress as it did not suit me after 3 nights use.
When we got our mattress it had yellow discoloration on it I was asuming we got sent one that someone sent back and then koala vacume packed it again and sent it out to us like it was a new one. This comment has cleared it up tho. Thank you
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Koala S.Koala
Hey Grant, I am so sorry to hear you haven't had a good experience with your Koala's. If you could please contact us at [email protected] we would love to fix this for you.