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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.6

78 reviews
5
(64)
4
(6)
3
(3)
2
(1)
1
(4)
  • Value for Money
    4.0 (10)
  • Sleeping Position
    • Side (8)
    • Back (3)
    • Front (1)
  • Adjustment Period
    • Days (10)
  • Pre-existing Neck / Back Issues Yes (40%) · No (60%)
  • Caused Discomfort Yes (0%) · No (100%)
  • Heat Retention Yes (22%) · No (78%)
  • Sagging Yes (13%) · No (88%)
  • Perceived Firmness
    • Medium (5)
    • Hard (2)
    • Soft (1)
  • Customer Service
    4.2 (10)
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Grant

GrantGippsland, VIC

  • 2 reviews
  • 3 likes

Not happy Jan!

published

No, The mattress started out fantastic, but it's now sagging with body indents after 10 months. This is a replacement mattress after a warranty claim. The first one did the same after 8 months. I am sleeping in a hole. I keep rolling to try and get comfortable. I am really disapointed in my decision to buy this. I do not get a good sleep. I slept better on my old mattress. I feel that I really got sucked in to the social media/internet marketing hype.

Date PurchasedFeb 2017
1 comment
Koala
Koala S.Koala

Hey Grant, I am so sorry to hear you haven't had a good experience with your Koala's. If you could please contact us at [email protected] we would love to fix this for you.

LIz

LIzMelbourne

  • 3 reviews

Awesome mattress, ideal for post and pre-replacement hips

published
Date PurchasedFeb 2018
1 comment
Koala
Koala S.Koala

Thanks for your detailed review Liz, we're so glad you love it :)

Review collected in partnership with Koala



Fantastic!

published

This is our guest / spare bed and I have slept on it many times. I find it very supportive and comfortable though it is a bit on the firm side. This is perfect for me, though my husband and the occasional guest prefer a softer mattress. I can't comment on durability as such, we have only had it 6 months and it is not our main bed but so far it has been great. I love it!

Date PurchasedDec 2017
1 comment
Koala
Koala S.Koala

Thanks Sian! Glad you like it :D

Review collected in partnership with Koala

Mattresses

Find out how Koala Mattress King Single compares to other Mattresses

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Kathryn Penn .

Kathryn Penn .Melbourne

  • 3 reviews
  • 1 like

Wonderful Koala mattress

published

My new king single mattress is great. It offers me all the support and comfort I need to support my lower back and shoulders. I am sleeping well and move freely for the first time in years. The price was amazing. Thanks Koala.

Date PurchasedMar 2018
1 comment
Koala
Koala S.Koala

Thank you Kathryn for sharing your experience :)

Review collected in partnership with Koala

One of Australia's best kept secrets

published
Date PurchasedFeb 2018
1 comment
Koala
Koala S.Koala

Thank you David for your feedback, and support! We hope you love the Sofa too :)

Review collected in partnership with Koala

George K

George KMelbourne

Loving our Koala mattress!!

published

We’ve had our king koala mattress for 6 months and it’s a god send! Best thing we ever bought! Love the support and firmness. Thinking about chucking out our spring mattress in our guest room and replacing it with a new koala mattress!!

Date PurchasedAug 2017
1 comment
Koala
Koala S.Koala

Thanks for your feedback George :)

The Freak

The Freak

  • 9 reviews

Wonderful sleep at last!

published

This is by far the best mattress I have ever owned. I used to wake up sore every morning and knew that I needed to do something about a new mattress. I saw Koala and was a little sceptical but read the reviews and thought 'I've got nothing to lose.' After a particularly painful morning I got online and ordered one at 9am. It was here by 12pm. It is just wonderful. Not too firm and not too soft. It's difficult to describe the sensation. I have not woken up with any pains since purchasing this miracle product. I am a hot sleeper too and I haven't found the mattress to be too hot as some reviewers have commented. In fact, I find it cooler than my previous sprung mattress. I really can't recommend this product enough.

Date PurchasedFeb 2018
1 comment
Koala
Koala S.Koala

Thank you for sharing your feedback :)

So comfortable I forget it's there~!

published

Had mine for a week, fall asleep very quickly and wake up without any discomfort at all. I also bought the pillow and that's great as well! No lumps or sagging!

Date PurchasedJan 2018
1 comment
Koala
Koala S.Koala

Thank you for sharing your feedback Ashley :)

Liz

LizBruthen

Has to be the best mattresses,we are both enjoying perfectly good nights sleeping.

published

At this short time we have had the mattresses,We are having very comfortable and restfull sleep through the night,which was not the case previously. As far as the comfort of the mattresses,they are the best we have ever slept on.

Date PurchasedDec 2017
1 comment
Koala
Koala S.Koala

Thank you Liz for sharing your experience :)

Review collected in partnership with Koala

Mattresses

Find out how Koala Mattress King Single compares to other Mattresses

Know better, choose better.

Compare all
MTG

MTG

  • 2 reviews

An Excellent Health Investment

published

I needed a new mattress which did not have metal in it. Your site was referred to me by a building biologist. I am more than happy with the mattress. My sleep has improved considerably and this is an important part of getting well and keeping well. The mattress is very comfortable and, even though it is still early days, durable thus far. I have referred your site to some friends. Thank you and keep up your good work.

Date PurchasedDec 2017

Review collected in partnership with Koala

Will be buying more!

published

A seriously comfortable mattress which sorted out daughters sore neck & shoulders. With a money back guarantee we felt we had nothing to lose and we love it. Will be buying two more of these in coming months.

Date PurchasedNov 2017

Review collected in partnership with Koala

Dal. W

Dal. W

  • 3 reviews
  • 4 likes

Good mattress

published
Date PurchasedApr 2017
1 comment
Koala
Koala S.Koala
pat63

pat63

  • 5 reviews

Less than a fortnight's use and it is great!

published

I have only been using my Koala mattress for 10 days and am very appreciative of the comfort. My spine really enjoys the support. I found it easy to unpack and it "inflated" quickly and was easy to handle.

Date PurchasedSep 2017
1 comment
Koala
Koala S.Koala

Thank you Pat for sharing your experience :)

Review collected in partnership with Koala

Sally

SallyBrisbane

  • 2 reviews

Perfect

published

I bought two Koala mattresses for my teenagers. Very impressed. Prompt delivery, great price, easily set up, beautifully comfortable, and best of all AUSTRALIAN. An all round winner in my book.

Date PurchasedAug 2017
1 comment
Koala
Koala S.Koala

Thank you Sally for supporting our Australian business :)

Sleeping like a Baby (koala)!

published

Pleasantly Surprised with the comfort level of the koala mattress, there's no need to spend anywhere near what Mr Harvey tells us to spend to get an AMAZING nights sleep!

Date PurchasedAug 2017
1 comment
Koala
Koala S.Koala

Haha thank you for this feedback Gary!

Review collected in partnership with Koala

Mattresses

Find out how Koala Mattress King Single compares to other Mattresses

Know better, choose better.

Compare all
Farah

FarahMelbourne

  • 12 reviews
  • 1 like

There are better mattresses for the price

published
Date PurchasedFeb 2017
1 comment
Koala
Koala S.Koala

Very comfortable

published

I liked it a lot like super duper heaps man best thing I've ever bought even better than my fleshlight which I've had for 30 years and never cleaned it.

Date PurchasedApr 2015

Love My Koala Mattress

published

I have bursitis in the hip and sleep time is often painful and restless. I am so comfortable on my mattress and am sleeping so much better now. I would recommend Koala mattresses to everyone.

Date PurchasedMay 2017
1 comment
Koala
Koala S.Koala

We're so happy to hear you're finally getting koalaty sleep Leigh :)

Review collected in partnership with Koala

Real comfy mattress - best sleep in a while

published

Best sleep in a while. Great Value for money. Delivery was very quick, and was delivered in the 4hr time frame. Very easy to deal with, and very prompt with replying (in terms of online service)

Date PurchasedApr 2017
1 comment
Koala
Koala S.Koala

Thank you so much Gagae for this great feedback :)

Review collected in partnership with Koala

Zara

ZaraSydney

  • 2 reviews

Very good mattress value for money

published

The mattress is fully form based means no spring. Yet it firm but not hard. This takes a bit of getting use to and understandably Koala brand gives you a lenient 100 day trial period. We took all this time as we were not completely sure we like it. It was comfortable yet after putting a layer of comforter pillow it seemed much more comfortable and that's why we decided to keep. Noteworthy was the cause these guys are supporting (Koalas) and the service being excellent. Only bought 3 months ago and it is all good, too early to comment on durability.

Date PurchasedJan 2017
1 comment
Koala
Koala S.Koala

Thanks for this feedback Zara! We actually have a 120 night trial which makes us have the longest trial period for any bed-in-a-box company in Australia :)

Review collected in partnership with Koala

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Questions & Answers

mac

macasked

King Single

there seems to be a Q about discoloration of the foam. Unless it's a fault it's not a concern but wondering if the cause is known and will it be of concern further down the years?

3 answers
Koala
Koala S.Koala

Hi Mac,

I’m sorry to hear you're having issues with your koala mattress; the yellowing is caused by a chemical reaction called phenolic yellowing, this is completely harmless but can affect the mattress when they get a little too hot when wrapped in the plastic. We will be happy to replace the cover for you if you could fill in the warranty claim form we will get this out to you ASAP.

The mattress is safe to use, as the reactions is only causing a colour defect and I suggest keeping the exisiting yellow cover after the replacement cover comes as a sneaky spare if you need it.

https://koalamattress.typeform.com/to/yPQbEV

Once you have filled in the form, our warranties team will dispatch you a new mattress cover ASAP. All yellowing claims will be accepted so just stand by for tracking information.

mac
mac

thanks, your answer appreciated. It was only a hypothetical Q so no action required. I am requesting the return of the mattress as it did not suit me after 3 nights use.

Dani.s
Dani.s

When we got our mattress it had yellow discoloration on it I was asuming we got sent one that someone sent back and then koala vacume packed it again and sent it out to us like it was a new one. This comment has cleared it up tho. Thank you

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