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Kogan 3D LED TV Full HD Series Questions & Answers
KALED423DXZAA, KALED463D1ZAB2, KALED503DSAB, etc...2 questions from our users
DonkeyKong21asked
I have a Kogan kaled423dxza. When I turn it off it is really hard to turn on. ( by t.v power button or remote its the same result) The only way to turn it back on is to turn it on and off on the wall switch and the press the remote button. This can take a lot of times or sometimes just 5 times before it turns on. What could be the problem?... Ps this is the only problem everything else works great once its on
3 answers
I haven't had this problem. However over time nearly three years now I have noticed the remote less responsive and have changed batteries, I have to really point it at the TV for it to work. Have you changed batteries??
Hi there,
Tbh I never had this problem and we had the TV for a couple of years before I gifted it to my in-laws after we upgraded to a bigger TV.
The only problem I've heard my in laws talk about was that the stock remote just stopped working altogether so we got them a universal remote instead to save them using the manual buttons. They've had it now for just over a year.
Sorry I couldn't be of any further help, if it's within warranty would suggest to hit up Kogan about it.
All the best.
E. G
Ross x.Kogan
Hi,
Thank you for getting in touch, if it's occurring with both the remote and the power switch it might be related to the TV's internal power board.
We would recommend you get in touch with our Support team so we can best advise.
You can call us on 1300 304 292 or submit an online inquiry here: https://www.kogan.com/au/help/question/new/complete_question/support/
gailasked
I have a 55" KOGAN model 503DSA. How do i set it on 3D? When i press 3D/2D button nothing happens.
3 answers
Sorry Gail I don't use this function. However what your watching must be filmed in 3D for it to work. Not everything is 3D just with a touch of the button.
you must have a 3d player to see the effects of it, otherwise itll just be blurry if anything. The 3d specs you get at the movies is fine to use as the 3D is passive and not active. The foxtel 3D is a waste of time as it requires active.
Ross x.Kogan
Hi Gail,
Thanks for your question!
As per the comments above, you'll need to be viewing 3D content via a compatible device such as a blu-ray player in order to utilize the 3D function of the TV.
If you require any further assistance with this at all, you can get in contact with our Support team directly on 1300 304 292 or at the following link:
https://www.kogan.com/au/help/question/new/
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