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Reviews

1.9

22 reviews
5
(3)
4
(1)
3
(1)
2
(3)
1
(14)
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    Dean

    Deanmelbourne

    Kogan not so smart tv

    published

    Either these tv's are useless as far as smart tv's go or I am not savvy enough to work it. Have spent countless hours either trying to get netflix working on this tv and researching other posts with the same problem. Would have been better off buying another brand and a chromecast. Anyone got any idea how to get netflix working as I have had no luck downloading the app.

    Date PurchasedJun 2016
    mataurus

    mataurusSydney

    • 3 reviews
    • 2 likes

    Worst TV with extremely slow and poor support with no real solution

    published
    Date PurchasedAug 2016
    Noone

    NooneVictor Harbor

    • 3 reviews

    Picture is almost 3 dimentional

    published

    The picture quality is as good as I have seen on tvs that cost many times more. Speakers are not surround but the quality is good and can be altered tone wise to suit.It has 4 HDMI ports and other ports for older accessories. The remote is well marked and easy to use. I have it connected to the internet by bluetooth. If I bought another one I would not look anywhere else. Gordon

    Date PurchasedApr 2016
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    Noone

    NooneVictor Harbor

    • 3 reviews

    More than I expected

    published

    I bought this Smart TV on the recommendation of a friend. I expected to pay more than double for it as I had seen them in other catalogues. Many of my friends have other makes but all say it is better than theirs even when they have paid more than double the price. It is very easy to use with no hiccups, It has 3 HDMI ports, enough for everything I need. Sometimes the picture is like 3D depending on the program we are watching. I got a 5 year warranty for $99. The item was received 2 days after ordering and is still in as new condition. I am very happy with the Company and the TV.



    Date PurchasedApr 2016

    What a terrible TV. Never buy it or go near it

    published

    I bought this smart TV buy it is terrible. Changing the channels freeze, so called smart TV is not really smart. Navigating through the setting and apps is a nightmare. I finally found the Netflix but do not bother with it. Never buy this TV just because it is cheaper than some of the main stream models.

    Date PurchasedAug 2016

    Crap! Just Crap!

    published

    1.For its quality its really crap! Quality is conparable to a tube tv, who watches non-HD this days?

    2. I used a wall mount for this... with just 2 months used, the "supposed" strong wall mount screw holes bent.... i have pictures.

    If given the chance... stay off their brands.

    Date PurchasedSep 2016
    1 comment
    Kogan
    Ross x.Kogan
    Gaurav

    GauravMelbourne

    Bad operating system

    published

    Operating system is really bad. Remote control is not fully compatible. I am not able to cast videos from mobile and from you tube or from any other app like stan, netflix. There is regular error on youtube ( unfortunately youtube stopped working.

    Not at all happy with the purchase, want refund.

    Date PurchasedFeb 2015
    6 comments
    Kogan
    Ross x.Kogan
    Gaurav
    Gaurav

    Done contacting kogan support team but of no use. Product is not up to the mark. Poor product. Not recommemded.

    Kogan
    Ross x.Kogan
    Renee

    ReneeSouth Australia, 5254

    • 2 reviews

    No Support at all have been basicly told to bad your tv dosnt work we dont want to know

    published
    Dreamer

    DreamerAU

    • 5 reviews
    • 1 like

    43 Agora Smart TV

    published
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    Brett

    Brett

    • 2 reviews
    • 1 like

    WORST SERVICE AND PRODUCT BEWARE!!!!!!

    published

    Foxtel GO will not work on jailbroken device

    published

    Kogan did your firmware upgrade to fix the "Launcher has stopped" jailbroke the device??
    I followed the link suggested by kogan - https://www.kogan.com/au/help/kaled43smtza-tv-firmware-upgrade/
    As per the link, I reset it to factory reset too.
    Because of ths I'd to re-install all the apps.
    Foxtel GO is displaying - " Foxtel Play will not work on jail broken device "
    This TV has given so much pain in less than a month of purchase ( Bought it on 22nd Feb).I already regret it not sending it back within 14 days!!
    .
    Anyways back to kogan, did your firmware cause this issue? Whats the solution.

    1 comment
    Kogan
    Ross x.Kogan

    Most Dissappointing Thing I Have Ever Bought

    published

    I am devastated that this TV purchased as a birthday present for my husband is such a failure. Despite resets, power cycling, reloading firmware etc - the problems persist! The Launcher message remains. At one point was actually able to watch TV and change channels. Next evening we were back to square one. I will be demanding a refund today.

    2 comments
    Kogan
    Ross x.Kogan
    Christina
    Christina

    Thank you. I will try this.

    Pea See

    Pea See

    • 3 reviews

    "Unfortunately, the launcher has stopped" error that wont go away and cannot work on anything

    published

    I purchased a TV from you on 24th January and have had continuous issues - now I have this error that wont go away. I have done a factory reset and about 4 power cycles, your CS cannot help and instead keep sending me emails saying we are working on a fix. There is no response to social media posts and I get pre-drafted email responses when I contact your customer service team. Absolutely unacceptable. I cannot use the television for the purpose I bought it for! Where is the update on the situation seeing as obviously this is an ongoing issue with a number of people that has been flagged for almost a week now? Not happy at all.

    1 comment
    Kogan
    Ross x.Kogan
    Skye

    SkyeMaitland

    Buyer beware! Faulty TV: Launcher has Stopped

    published

    Same issues as others however I have done a full factory reset, turned off Internet and I can't even use mine as a dumb tv. It's stuck on black screen "unfortunately, launcher has stopped". Can't access anything else! Including the DTV. Last night I could watch DTV, this morning, nothing. This TV is 100% useless. I will be having my bank issue a chargeback reason code 53 (faulty merchandise) I suggest everyone does the same.
    The company is unwilling to offer I quick solution or a refund.

    3 comments
    Kogan
    Ross x.Kogan
    Skye
    Skye

    Excellent. Thank you I will try this tomorrow and edit my review if this fixes the problem

    Skye
    Skye
    Damien

    DamienSunshine Coast Qld

    • 2 reviews

    So far so good

    published

    I purchased this TV before reading the reviews and was expecting a real lemon, however we got this for Xmas mainly for Netflix and Youtube. The set up was simple and we have watched countless Netflix Movies and Youtube clips. Quite happy. Navigation is challenging though! However the kids have mastered that part much better then me.

    5 comments
    Damien
    Damien

    19th July 2016 - Still going well and still very happy. Regards Damien

    Damien
    Damien

    12 months on and still going well and still very happy. Regards Damien

    Damien
    Damien

    18 months on and still going well....navigation is the only challenge!!

    Full HD TVs

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    Crap

    published

    AFL app is asking to turn on location services when it is already on. Crap. Also doesn't work with any of the free to air TV app. There is no scroll bar on either the side or bottom. Absolutely terrible. Logan is crap crap crap!

    Bingo

    BingoSydney, NSW

    • 2 reviews
    • 1 like

    A Smart TV with limited 'Smarts'

    published

    Having received this Kogan Smart TV at Christmas, I was keen to join Netflix and enjoy the ride.
    I was disappointed to be informed by Kogan support (politely) that:

    "The TV has compatibility issues with the following applications, ABC iView, TenPlay, 7Plus, Stan.com, Presto, Spotify or Netflix, aside from these mentioned you are able to play other programs."

    Not so Smart...

    5 comments
    Kogan
    Ross x.Kogan
    Bingo
    Bingo
    Kogan
    Ross x.Kogan
    Blake

    Blake

    • 2 reviews

    Garbage- I threw it out - literally

    published
    KJD

    KJDMelbourne

    Don't be fooled..

    published
    AGS

    AGS

    • 2 reviews
    • 2 likes

    SO NOT Smart TV

    published

    I read the reviews and guess what I have EXACTLY same problems.
    Kogan should be absolutely embarrassed with such an UNSMART TV.
    My reception is now cutting in and out, I have NEVER had a reception problem with any TV in my house.
    Nothing short of a money back solution would be the responsible customer service response to this disaster.
    If this review stops someone from buying this TV, that would be a fair outcome.

    Page 1 of 2
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    Questions & Answers

    Billy W

    Billy Wasked

    Agora Smart LED TV (Full HD) KALED43SMTZA (43")

    HI, I have downloaded the Netflix app on a USB and installed it. When I open the app it is just a blank screen. What should I do do? thanks

    1 answer
    Kogan
    Ross x.Kogan

    Hi Billy, that's a bit unusual. Please ensure the TV is connected to the internet, then give it a power cycle by turning it off at the wall for a few minutes. If the Netflix app still doesn't load up properly, please try uninstalling it by going into Settings > Apps. You can then reinstall the Netflix app by following the instructions on this page: https://help.netflix.com/en/node/12983

    Bloss55

    Bloss55asked

    Agora Smart LED TV (Full HD) KALED43SMTZA (43")

    Is there an app to make NETFLIX work. None on playstore are compatible
    Ray

    1 answer
    Geoff
    Geoff

    Yes, you need to contact Kogan who will send you an app by email for you to download onto an USB for loading on your TV

    GBee

    GBeeasked

    Agora Smart LED TV (Full HD) KALED43SMTZA (43")

    Hi, we seem to have very limited abilities when trying to connect anything physical. The HDMI ports only seem to register our Blu ray player and nothing else. The sound bar can't be connected nor can the wii. Does anyone else have these issues? This is such a disappointing purchase. I won't be buying anything from Kogan again.

    2 answers
    Rob
    Rob

    Hello. I have hd foxtel and an Xbox connected as well and they seem to work. I don't have any external speakers so I wouldn't know about that sorry. But I am very disappointed that I wasted my money on that piece of junk and as soon as I can afford it I will throw it in the rubbish and buy a real tv. I too have vowed never to buy anything from kogan again!

    Kogan
    Ross x.Kogan

    Hi,

    Thank you for your review and we're sorry to hear you're experiencing those issues.

    I wonder if one port may be faulty, are you able to ensure you've tried separate cables and ports on the TV? Are those items able to connect to other products okay?

    The issues you've described are quite unusual but our Support team will be able to assist if you can get in touch, you can contact us on 1300 304 292 or submit an inquiry here: https://www.kogan.com/au/help/question/new/complete_question/support/

    Get an answer from our members and Kogan representatives

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