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Kogan Agora Smart LED TV (Full HD) KALED43SMTZA (43") Questions & Answers
6 questions from our users
Billy Wasked
HI, I have downloaded the Netflix app on a USB and installed it. When I open the app it is just a blank screen. What should I do do? thanks
1 answer
Ross x.Kogan
Hi Billy, that's a bit unusual. Please ensure the TV is connected to the internet, then give it a power cycle by turning it off at the wall for a few minutes. If the Netflix app still doesn't load up properly, please try uninstalling it by going into Settings > Apps. You can then reinstall the Netflix app by following the instructions on this page: https://help.netflix.com/en/node/12983
Bloss55asked
Is there an app to make NETFLIX work. None on playstore are compatible
Ray
1 answer
Yes, you need to contact Kogan who will send you an app by email for you to download onto an USB for loading on your TV
GBeeasked
Hi, we seem to have very limited abilities when trying to connect anything physical. The HDMI ports only seem to register our Blu ray player and nothing else. The sound bar can't be connected nor can the wii. Does anyone else have these issues? This is such a disappointing purchase. I won't be buying anything from Kogan again.
2 answers
Hello. I have hd foxtel and an Xbox connected as well and they seem to work. I don't have any external speakers so I wouldn't know about that sorry. But I am very disappointed that I wasted my money on that piece of junk and as soon as I can afford it I will throw it in the rubbish and buy a real tv. I too have vowed never to buy anything from kogan again!
Ross x.Kogan
Hi,
Thank you for your review and we're sorry to hear you're experiencing those issues.
I wonder if one port may be faulty, are you able to ensure you've tried separate cables and ports on the TV? Are those items able to connect to other products okay?
The issues you've described are quite unusual but our Support team will be able to assist if you can get in touch, you can contact us on 1300 304 292 or submit an inquiry here: https://www.kogan.com/au/help/question/new/complete_question/support/
ShaunKasked
My surface pro 3 with windows 8.1 was wirelessly projecting to my 43" Smart TV (KALED43SMTZA) fine for a few months. Now, when i try to connect, the surface searches and finds the mcast device on the smart tv, but simply wont connect... the surface screen says "follow any prompts that come up on the tv screen", but nothing ever comes up and it times out... it then says to check with the device manufacture (Kogan). i have updated the TV as per the latest update, i have updated my surface pro 3 windows 8.1 to the most recent updates.... still no wireless projecting happening at all... its annoying is the main reason i purchased this tv was so that i could cast my surface onto the tv whilst on the couch with no cables running everywhere... any help would be appreciated?
Amberasked
Is there a reason why anything requiring internet connection is so slow? Netflix runs extremely slow and is pixilated, YouTube takes forever to connect. The wifi works perfectly on my Laptop and phone. I have just received the Tv today and it is going extremely slow.
1 answer
I'm pretty sure it has to do with the TV's poor quality Wifi receiver. Seems to me that the range on it is very small. If I move the TV close to the router, like 5M then it seems to work fine. I bought this TV for my mother so haven't had as much time on it as I would have liked but I will find out for sure this weekend and will contemplate contacting Kogan for a replacement or refund.
chrisasked
Anyone have trouble with the weather app?
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