Kogan Pulse+ Wellbeing Smart Watch Questions & Answers

No you cannot. This watch has connection issues with the app. Would not recommend buying this. As without the app it's just a digital watch.

Kogan are impossible to contact by phone. It's all online and Kogan prefers emails
Go to this link (https://help.koganmobile.com.au/hc/en-au/requests/new?ticket_form_id=360000047775)
Fill in the details as best you can. I've used this previously and they got back by email in about 2 days. I've yet to find a quicker or easier way.

I don't think the app is good. I have the same issue. The watch doesn't connect to the app. I have asked for a refund for this watch.

Hi Yash, Have you got refund?

Hold your finger on the bottom of the screen and face will change. Do the same again and it will change again. There is only 4 to choose from. 2 x digital and 2 x analogue. It's a horrible interface to use and be prepared to do it often. As watch face can often change on its own.

Time will change once it is synced with your phone.

There is no blank display that I know of. To change to a digital face hold your finger on the bottom of the screen. It will change the watch face. Release your finger once the desired watch face you want is displayed.

problem solved

If you have the watch face on digital, you will see battery level in top right or bottom right. Depending on which face you have selected.

I see it now - I guess the size of the portion of the circle around the glyph shows the amount - I'll keep an eye on it - thanks

HitFit Pro works, but its garbage. Just like the watch.

You scroll through the 4 clock displays one at a time by holding your finger on the touch button for 3s when the clock display is showing. Take off your finger and touch again for another 3s to see the next display, and so on. Have you worked out how to set the time and date? I havent.

yes, When you connect to phone Bluetooth it's automatically set date and time.

Can you increase volume on this smart watch

Hi, I am not sure either other way than connecting to the android phone. I am finding difficulty to connect the watch to the phone. Even though the phone says connected to kogan pulse + wellbeing.

Yes, leave it on charging for few hours at first and the change the watch face by holding the touch button down. One of the face where "top number are light blue and bottom one are red", on right bottom side panel is the battery icon(green color).
Thanks

Thanks Vik. I'll see how it goes.

Must use their supplied cable, but even when charged I could not get mine to work. Unless it can successfully connect to your phone via an app it will be useless as it can not set Time or Date. I asked for a refund as tbere was no way of getting mine to connect and work. It was a junk purchase that shipped without any quality control inspections. Send yours back. Its going to waste your time as it will not work.

Thanks. But I can’t access the USB port