17 questions from our users
Mark Elyasked
When does my loan expire
No answers
Mark Elyasked
When does my loan expire
No answers
pixieasked
How can I get a payout on my loan
Karen C.asked
I have a loan already can I upgrade
No answers
HMWasked
What has happened
this used to be a great company to deal with
Now, worst customer service I have ever had
I am now closing my 20 year account
And let everyone know not to deal with you
Do you even train your new staff ?????.?.
No answers
Susan dasked
Can I top my loan up that I already have with you
No answers
Quoc L.asked
So what's the go with the app you have going it only shows the outstanding amount owning with no display of any extra money put in or statemants for the month its frustration thing not knowing if the money has gone in the account
1 answer
I cant even get the Call Cenyre to link my New Loan to app, have rung four times and sent to emails. Only to be told they(my Credit Card and New Loan have different addresses), still not fixed. Still cant link to app. Pretty crap if you ask me, then on top of that, its only a balance? whats the point?
Dianne rasked
Could I borrow$5000 for about 3 months pls
4 answers
Jules. ALatitude Financial
Hi Dianne, our minimum loan term is 1 year to the maximum loan term of 7 years. If you would like to put through an application, feel free to apply online or give us a call on 1800 734 583, and one of our friendly staff members will be able to assist you. Kind regards, Jules
$5000 for 1 year perfect thanks
Stay away Diane. They are very shonky. Terms will be changed, payment dates altered and they will do the minimum to notify anyone. Nice little sting so they can reap a fortune in "legitimate" late fees at $30 a pop. Absolute pond scum. No that is quite insulting to pond scum. They are far lower. Be Warned.
Shadkasked
Can I redraw from my personal loan here at Latitude??
1 answer
Jules. ALatitude Financial
Hi Shadk, unfortunately we do not have redraw available for our personal loans. Let me know it you have any other questions or give us a call on 1800 734 583. Kind regards, Jules
Dianneasked
I called, regarding an error made in my application, only to be told a decline is a decline. No lee way to move. Very disappointing, why, when I have paperwork to prove income, are you not willing to look into the error for me?
1 answer
Jules. ALatitude Financial
Hi Dianne, I’m sorry to hear that there was an error on the application and it was declined. We do take many factors into account when assessing an application for finance. Generally, a lending decision is final, but I’d like to see if I can help. If you would like to provide us with some personal details, I am happy to review the application for you. I will send you a private message now. Kind regards, Jules
Ramona Halstedasked
Hi I have a Loan with you but coming to the end but I would like to take this Loan out again for the same amount $5,000.00 can some one help as to how do this please
Ramona Halsted account number 2111244
Thank you
2 answers
Roy CLatitude Financial
Hi Ramona,
Thanks for reaching out, I would be happy to give you a call today to refinance your account. What time can I give you a call?
Kind regards, Jules
You can call me anytime today
[Number Removed] Thank you
Kevinasked
I had applied for a credit card after clarifying with the customer care about my residential and employment status. I was asked to upload a letter from my employer as there's variation in my weekly salary payment. Accordingly, I got the letter from my employer but when I click the link to upload the document the page says " Your application is declined" . I've contacted the customer care several times to get this sorted so I can upload the document. However, the result has been the same over a few days. Could provide a customer care email? so I can send an email the documents straightaway.
No answers
ANGasked
Have paid loan off on car loan, how long does it take for them to clear the encumbrance on the vehicle, so I can sell it with a clear title?
Guy barnettasked
How do I find out how much I have to go on my account?
2 answers
There is only one way to find out, ask the company! But check on all other charges !
I set up my account on their app and check it there.
Hayden Aasked
Is Gem visa (Latitude finance) a scam?
4 answers
Lattitude Finacial should be avoided at all cost, if you have got yourself involved with them, see if there is any way to get away from them (refinance..anything). The pain will only get worse.
I have a Gem visa, I've used it to buy furniture on no deposit no interest for (× months) and have no problem paying it back before it's due so don't pay any interest. It's a $99 annual fee which also doesn't attract interest. Works for me!
I have a Gem visa, I've used it to buy furniture on no deposit no interest for (× months) and have no problem paying it back before it's due so don't pay any interest. It's a $99 annual fee which also doesn't attract interest. Works for me!
Liceasked
Ive activated my new card how do I know my balance?
1 answer
Depends on what type of card it is,mine was a personal loan not a card, a Ge money card can be viewed online for further advise I would recommend you contact the latitude call centre.glen
Michelle Murray-Coxasked
Does anyone know an EMAIL address for Latitude Finance. I am having trouble getting what I need / understanding the response via phone and would really like to put it in writing to have my question answered. Thanks.
1 answer
You will have a lot of trouble trying to get anything from this comaony or their affiliate companies! Absolutely thr WORST financial company I have EVER dealt with or heard about! All the best, but I am very confident you will NOT be pleased!
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