Australia Post Load&Go Reloadable Visa Prepaid (page 5 of 10)

My visa card.load and go it accepts my money then on accasions it dont I would like to ask aus post to fix it

Don't bother..
The worst card and service ever don't bother buying it you spend more time on phone and making up codes just before you even use it and to top it all off you firstly have to register on the Aust post website then register the card.
I've had a card issued to me which says I must go online and just activate the damn thing now the website says I have to retake all my id to post office with the barcode to have it verified again with the letter but the letter doesn't say that or have any barcodes..... Don't bother..
Australia Post should just concentrate on delivering mail!!

Picked up a Load and Go rechargeable card yesterday, told I would need to first set up an Australia Post account (here we go, more junk emails coming my way I think) to active card and to view my new account. Well, got my Aus Post account up and going, completed the registration of my L and G card and that's as far as I got.
When trying to access the card account I submit the card number but repeatedly get messages" that my card is already registered " and I get no further.
The phone help number with it's typical recorded messages sends me back to the Aus Post website for help and so the loop continues although I was offered the opportunity to hear the balance of my account for which I was charged a fee.
Suggestions please.

I have had a Load&Go card for many years now. I got this mainly for on-line purchases. I have made a few purchases and so far I haven't any problems. I received a replacement card back in September 2017. Today I wanted to see the balance on my account - but the system did not allow me in. I thought my password was in correct. So I have requested to reset my password. But so far I haven't had an email or any correspondence from Aus Post.. It should be automatic - like other websites. Calling Customer Service can be costly. I am not sure what I need to do. Please advise...

I've been using my Auspost Load & Go Reloadable Visa for roughly 1 year now. I think the card is great & I haven't come across a single place that does not accept it as a payment method, either online or in store. It is very simple to set up & use. However, there are 3 things that I do not like about it: 1 - they charge you 9 cents per transaction for profit. 9 cents is a bit high to take for every single transaction. 2 - when you tranfer money from your bank account onto the Load & Go card it takes 3 business days to clear. 3 - some transactio...

I have owned a load and go card for approx 1.5 years now and have made over 120 transactions with it, I’ve used it on eBay, Amazon and numerous overseas web site, at the coles and Woolworth’s register, taken out money through any atm. Just registered it with the load and go app on my iPad (30-11-2017) so I can check the balance on line without having to go to an atm, because it has been so long since I purchased the card I had forgotten my 6 digit pin I called customer explained this to them, customer service sent my 6 digit pin via sms to my m...

The card has had a recent upgrade through which you are supposed to reset. Going through Australia Post my account won't let me access my card and asks to add new card, which of course it rejects ! Anyways, Australia Post says not there problem and get any support at Load and Go (unless of course you want to pay for balance). This is truly a development in IT is great when it works but if not .... "no service"

Cant do anything with this card. Lost $100 now. Wish I hadn't bothered with this. Card doesn't work and no customer service is contactable.

I have been trying to access my card online - 2 phonecalls to Australia Post, 4 phonecalls (so far) to the Load & Go line, 2 attempts in person at Australia Post Office & 3 attempts to withdraw my funds at ATM and NOTHING WORKS! You have hundreds of dollars of MY money and I can't access it. I will keep trying until finally get my OWN money back then I will cut up the card and NEVER use this service again.

I activated my replacement card, (as in the new one issued this year), only to find that on the 2nd of September to have it declined.
When I looked closely at the card, the card shows -- 'valid thru 09/17'. I called the support & help line and informed the operator of the situation, and despite that person saying that it was valid through to 2022, I managed to convince him the card was a misprint, and that the Post Master at Nyah had seen it. I was promised a new one within two weeks, and all I have is a 'case closed'. So I missed being able to attend a friend's mother's funeral, as all my money was tied up in that card at that time. And they've still got my money. Deeply unhappy.

The process of using my load and go has just been a total and utter crap show. When I tried to activate my card online the access code I had been given wouldn't work. My father spent hours on the phone with customer service trying to sort it out. Finally the card appeared to be working. I attempted to withdraw funds from a few different ATMs overseas but would never receive any cash. The load and go people said that my card was locked because I had entered the incorrect access code 3 times. They sent me a new card that had the same access code ...

Yes, in the past there was a slightly easier way of checking the card balance. Now you have to register with Australia Post before you even start to enter your card details - just something else to remember ! Aus Post now gets your email and the ability to send you more unwanted stuff.

Hopeless, even the hackers, con merchants, and thieves prefer this kind of credit card as security is not as tight as a "regular bank credit card". Do your research first to find out if it is suitable for you. I thought it may be a good thing, how wrong i was. So slow using your bank account to transfer funds and Auspost is not open on weekends for an instant load of credit. I used the card for a few games on Facebook which some of the payments didn't get finalised and Facebook have a transaction fee of 9cents each time so now i have a debt wit...

I bought my Australia Post Load & Go card some time ago and loaded it with enough funds to pay for goods advertised online. As it happened I didn't use it and today, tried to retrieve my balance. I have not kept my receipt and now have no Access Code and can't do anything with the card online or otherwise and it seems that I have lost my money. Very disappointed. Not such a great idea?

My Load & Go card is like a best friend, only a very small interest fee, easy to use, handy for paying bills, obtaining goods online. I never go out without my card.

It says I have to add the card, so I input all the information and press add card, the button goes grey and nothing happens.

I don't mind load and go. I find it quite handy sometimes. I cannot login into the website though as when I try, it takes me into an enormously painful loading time just to show me an error screen.

December 22nd 2017 Update: Previously I could pay, now I can't pay for anything

I have the available amount for the payment but every single website declines the payment. This hasn't happened before but if it continues, I will have to rethink going back to it.

I found three transactions on my card statement that were clearly fraudulent - I was in different city at the time but the transactions required a POS signature. I only used this card for on-line transactions so nobody could have skimmed it. So somebody can create fake cards.

The response from Load&Go - zip, nothing, could not care less! I have chopped the card up but beware.

My card will be expiring soon Is it possible for me to extend the expiry date on it as I have quite a bit of money on it Or do I have to spend up and buy a new card

I've been using this card for about 2 years now, but after the recent "upgrade" auspost had, I cannot access my fund online. I tried to use the card recently but it was rejected despite the fact that I loaded the card with sufficient money through "pay anyone" method on internet banking. Now since I can't check the card's balance because of the recent change, I won't know what happened to my money. I will not recommend this card to anyone, although it used to be good.

Today I made a purchase for over $800US. The money came straight out of my account but was declined at the merchants end, so did not go thru to them. Apparently when I rang (on the phone for over 1 hr) they would not clear the funds in 2 weeks. So we "lost $800+ US and of course the merchant wasn't going to let us leave with the goods as the money didn't go through to them. Their customer service is crap, they lie they do not get back to you and they couldn't tell me where my money had gone. So I am overseas and missing $800 +US.... this is not small change for me Not ideal!!! Would never recommend this card!!!

Once upon atime I would have given this product 100 stars ..if possible nowadays I would give it minus 100
Had used it overseas and in Australia before our last experience ...we got back from our last overseas holiday on the 12/3/2017 ..on around the 13/3 or 14/3. We received a call from a guy asking us if we had been anywhere besides Hawaii on our last trip ..No was the reply and his reply was in that case you have been a victim of skimming ....$1400 aus dollars ...He told us to contact loadandgo the next day and then from that day our proble...

The card is great but now I Cannot log in it is frustrating it needs to be simpler .Every time I try to log it it says add card when my card is already added

Myself and my father purchased these, mine works perfectly his won't work at all, can't seem to login, if he tries to access his profile he created it won't let him login, and if he creates a new one it says the card is linked to his account. I can't call the load and go help line it doesn't go through to a customer service officer and its very expensive to sit on hold with auspost on the phone from Europe. Thousands of dollars just sitting there that we cant access. Big mistake putting alot of money on the card, as it not can't be accessed. Extremely frustrating as when you are travelling you need something more reliable.

Above says it all but another site belows this offers the same email form that requires your signature, and with name address date of birth address (signature not required on post office form) puts you in the category of being scammed.
This is the lighter side of my experience with Load-go Card.