L'Oreal Steampod Questions & Answers (page 3 of 4)

No answer but mine has been doing this too. I tried descaling and I suspect this is the scale/funk coming out because it has nowhere else to go!

No. It only usea water

Do you mean if you leave it on, will it shut off?

Is the clear bit on the tank moved? Mine did and it left a gap. Make sure it's on properly

Make sure the clear part on the pod is on correctly

Mine also stopped steaming. I noticed the clear bit on the tank had moved and was a gap. Make sure it's on properly with no gaps

How did you clean it, mine is not steaming at all

I think you should contact the manufacturer.

The instructions clearly state to only ever use Demineralized water and therefore you should never have a scale problem.

I actually use a de Lorenzo heat protectant from my hair dresser. My hair feels so much healthier after straightening with the Steam Pod. And my medium length frizzy hair takes 15 mins from wet to salon straight silky smooth :)

There is a range of heat protectant from L'Oréal steam pod you can buy but I have continued to use the ghd spray,which works quite well

I use a few drops of argan oil... rub through damp hair

No 1000% NO! The reason for this is the minerals and other elements that go into the tap water. It combined with the way the straightener works is not good for either the straightener or Hair. Distilled Or bottled water is best and will give you the best results!

Yes... i use tap water & have done for 3 years

You can purchase new filters from the website and they are quite cheap.

Hi I would recommend contacting the manufacturer details in manual or on box generally it's best to talk with then who may need you to send in for repair or have a recommended repairer! If it's leaking stop using immediately as this is attached to an electrical item you risk serious harm if water and electricity come in contact

Hope this helps

Thank you so much for your help.

Kind regards

Kaz

This maybe likely to the build up in the steam jet holes unplug the item give them a gentle clean with warm water on a cloth and only use a distilled water not tap water where possible the stuff in tap water causes build up like in a shower so I recommend bottle water

Hi Erica,
This is actually a question for you, would love if yu could help me out :)...
Ok so is it still working and doing the job even though it isn't producing steam??.. reason why i ask is because i just got a 2nd hand one but didnt realise till i got home that half my steam pod is missing:( and i was just seeing if they will still straighten hair without the steam pod??
Thankyou for your time Erica.

The steam in mine stopped today. Then I realised the clear bit of the tank had moved slightly leaving a gap. Make sure it's not that.

did you get it fixed thanks kaz

Firstly make sure you have checked the settings and that it is not on a lower temperature or that you have enough water short of these things you may need to change the socket or power point you have the item in there could be an issue with the socket- if all else fails check your warranty conditions and call them for further assistance

Thanks but done all that but the thing is temperature appeared it doesn't show the lock . Even when you passed the steam pod through d the result is not the same

Peter marks but the price is really well worth it!!

Unfortunately they don't ship outside of the UK either. I tried Zest Beauty but it didn't get sent.

I'm in Australia and got mine off eBay

I took mine to an electrical repair shop recommended by by book warranty, it cost $70.00 to fix, been no problem since

I would ring one of the warranty numbers in the instruction book and ask them

12months.
Luckily my original is still going a few Years now. The newer one was purchased nov 15 with no probs

Hi no I've had mine for a couple of years .
The only time I've had no steam is when cord is twisted . You need to wait a little for it to heat up and I just open and close iron until steam comes through .
I have only seen one faulty one where the water leaked out if container .
Not sure how long u have had it if new take it back if older make sure steam holes are not blocked with product or heat protect build up .
I use mine every day .

sorry....I have 2 in the house and I have had not had those issues

I had this problem after using it a few times sent it away and they said was fault with one of the wires

Hello dear, I don't know how about in Australia but in UK sells in hairdressers that's where I bought mine.

Try contacting L'oreal directly via this email. Good luck.

[email protected]

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