61 questions from our users

Peter F.
Peter F.asked

How do I make it go turn on



1 answer
lizzid
lizzid

https://www.manualslib.com/manual/1740701/Masterpro-Mpmulticook.html

Omar
Omarasked

we have the masterpro 12 in 1 stainless steel 8l 1300w. We have a malfunction every time we push the cooking button an alarm come out about error with the led no close properly. No matter what we do we can't started
Anyone can help please.....

No answers
Kalin B.
Kalin B.asked

Whatever I do, I always make a mistake E3. I checked and even disassembled the valves, replaced the jamming cable and it does not want to start cooking. I doubt a software problem.

No answers
Karen B.
Karen B.asked

I want to put on 8 hrs slow not 4 hours high, how do I make that selection?



No answers
maz
mazasked

the cup size of 160ml came with multiple cooker burt normal cup size is 250ml in Australia.How will this relate to Australian or other multi cooker recipes?

No answers
Kathy
Kathyasked

I. have just bought my Masterpro and first use...... how do you use it ie make a selection?
When I turn it on a series of zeros and the Keep warm/cancel Button are lit up. But nothing else
Im unable to select any other function button.... what am I doing wrong?

1 answer
Kbrads
Kbrads

Press the cancel button first then make a selection of cooking type

Michelle
Michelleasked

Does anyone have a cheat sheet on how to work the machine and cook foods at all there is a massive need for this I think
Any help would be amazing thank you



2 answers
Kbrads
Kbrads

I have sourced a general pressure cooke4 cook time cheat sheet (designed for instant pot but works with pretty much any pressure cooker) from RECIPESFROMAPANTRY.COM. Sign up for their email list & this is downloadable for free

lizzid
lizzid

https://www.manualslib.com/manual/1740701/Masterpro-Mpmulticook.html this is the manual for how to use

Dave M.
Dave M.asked

Used pressure cooking function once without problem last night, now today it won't build any pressure or heat up. Any ideas? Saute etc still works...

1 answer
MiaMoon
MiaMoon
Mandi B.
Mandi B.asked

I am using the pressure cooker for the first time,and turned the pressure valve to the left,as directed on the lid.I have noticed a lot of steam escaping.Is that normal?

2 answers
MiaMoon
MiaMoon

Yes otherwise it can explode. Ensure you turn off the cooker, the pressure is completely evacuated before removing the lid.

Mandi B.
Mandi B.

It cooked the meat perfectly,but I thought while it was cooking,no steam at all was supposed to be coming out?
It kinda had a slow small,steady stream,whilst cooking..

Akc
Akcasked

How do I manually select the time for the pressure cooker.

1 answer
Kim J-P
Kim J-P

As soon as you select an option, use plus and minus buttons to change time quickly. You can’t adjust after that. If I miss that, I cancel the cooking earlier with the cancel button

PatE
PatEasked

My multi cooker will not go past 30 minutes in the rice function. What am I doing wrong please?

2 answers
Lilia
Lilia
PatE
PatE

Thank you. Will try this next time.

Judith gough
Judith goughasked

Can you buy a cook book for Masterpro 12-1 Cooker

2 answers
MiaMoon
MiaMoon

There's generic cookbooks like women's weekly slow and multicooker cookbook. The internet has great recipes too. Nothing came with my ultimate.

Lilia
Lilia

Master Pro does not have a specific multi-cooker cookbook, what I use is the Women’s Weekly Pressure and Slow Cooker cookbook; Sometimes I download recipes from the web or use recipes from Instant Pot

Bell
Bellasked

Hi there,
I have set everything for slow cooker options and timer counting down but there wasnt the process of display will show movement while it heats up? Have I done something wrong????

5 answers
chrissa
chrissa

Check if it has heated up, if not turn it off and start again as it may not be heating

Bell
Bell

Hi Chrissa,
I have turned on and off several times but still no display movement to indicate warming up. However the timer is still counting down and it seems to be doing something as the appliance is warm to touch... does this mean it is cooking??

MiaMoon
MiaMoon

It starts the countdown when the element heats up.

Suzie D.
Suzie D.asked

I tried using slow cook function today. Filled the pot, selected slow cook, timer came up. Next time k looked at it the screen was blank. Nothings was happening.. tried to press a few buttons nothing. Not even warming up so I turned it off and on at the power point. When it came back on e3 flashed up then all the lights turned on. Still can't get it yo do anything. All the lights remain on even when I turn it off and on again. What have I done? Is it just a faulty unit? Have used it twice only with no issues. Help!

5 answers
chrissa
chrissa
Suzie D.
Suzie D.

I had literally just turned it on. It was full of liquid and wasn't using the pressure cooking setting just the slow cooking. It didn't even warm up :(

Lilia
Lilia
George
Georgeasked

Has anyone worked out how you adjust time and temperature in Slow Cook function? Mine keeps defaulting to 6 hours.

2 answers
Lilia
Lilia
Kbrads
Kbrads
Lilia
Liliaasked

I have recently purchased this multi cooker and so far cooked two meals with success.

Q: has anyone with Master Pro multi cooker ever used it to bake something?
If yes, how did it turn out?

1 answer
Kim J-P
Kim J-P

Think it would only brown the bottom?

Ute
Uteasked

How do I turn off if I want to change cooking programme. At the moment it shows P- minutes I feel the instructions in the booklet aren't clear enough..

2 answers
MWa
MWa

Try pressing the cancel button

Ute
Ute

I've finally worked it out, although the instructions for this particular multi cooker are inadequate. Thank you.

Edwin L.
Edwin L.asked

How far up does the floating air valve rise and is it supposed to be silent when in pressure mode or sound like a slow release of air?

3 answers
chrissa
chrissa

I find that the air valve should rise more than it does, so I use a long wooden spoon to hold it up higher and the steam releases much quicker

Rosalind S.
Rosalind S.

I can't seem to see it rise at all... anything I should be concerned about?

Kbrads
Kbrads
Michelle
Michelleasked

How do I set the timer beyond the default 6 hours?

1 answer
CJ Tas
CJ Tas

Adjusted time needs to be within the time range for the function selected (check table on instruction sheet). To adjust time, say for slow cook, select slow cook, press time/temp button, then press +/- for longer/shorter cook time.

Stuart
Stuartasked

I have the 8L multicooker. It’s brand new only used a dozen times. It keeps coming up with the lid buzzer therefore not letting me pressure cook anything. I have taken the lid on and off 100 times and it fully shuts yet still says the error.
Am I missing something here or is it faulty?

2 answers
Tess F.
Tess F.

Did you have any luck figuring out the issue? I am having the same issue at the moment

Stuart
Stuart

Yes, I took it back and got a refund.

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