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JanGreater Melbourne (Outer), VIC
Convenient 2 in 1 bassinet/stroller
I bought the pram by itself (without a car seat) and I’m pretty happy with it. I think it’s great that the seating unit doubles as a bassinet and stroller seat. Folding and unfolding the pram is simple and easy enough, although the unit with wheels is a tad heavy when lifting into the car boot. I love the navy fabric and it’s pretty soft and cushy for bubs to sit in. The harness belt isn’t the easiest to put on but keeps bubs safe. The sun canopy could ideally have been a bit longer.
Purchased in August 2021 at Amazon for $450.00.
1 comment
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Not great but amazing customer service
We purchased this pram for our baby and were feeling really happy with our choice before the baby was born. Now our son is 5 months old and we're extremely disappointed with the performance of the pram. For starters he's already too big for the bassinet and is almost too tall when it is in the toddler seat position. The rain cover does not close properly and so water falls through the flap onto his face. Not only this but the break sticks so it won't release on one side, the chassis is completely warped and the wheels are now leaning inwards so...Read more
the only way to turn the pram is to lift it up by the handle bar and pivot it on the front wheels. Due to the warp in the chassis the pram no longer folds flat which makes it very difficult to use considering it was already a two-handed job to begin with. I have contacted Maxi Cosi about these issues but have yet to hear back from them. To be honest I have lost complete faith in the brand and am considering replacing our Maxi Cosi car seat as well as I now doubt the construction and safety of this as well. I would only be happy with a refund of the cost of the pram as we are going to have to spend a lot of money to replace it with a better brand. My advice is spend the money on a better quality pram to start with to avoid having to replace this pram in less than a year. ***I am wanting to update this review to say that the customer service from Maxi Cosi has been amazing and I really couldn't fault them on how they handled our pram issues. Within 24 hours they had arranged for a full refund after we supplied proof of purchase and some photos of the pram. They have fully restored my faith in the brand and I am sure that the issues with my pram are not necessarily a reflection of the product.***Purchased in March 2021 at Baby Bunting for $499.00.
2 comments
Customer ServiceMaxi-Cosi
Hi Samantha, we are sorry to hear of your experience. This is not the Maxi Cosi Experience we wanted you to have. I have flagged this our customer service team and they will be in touch with you ASAP ... Read more
to help with a resolution. Kind Regards, Maxi Cosi Social Media Team.Thank you so much for your prompt and extremely helpful service! It has really changed my opinion of the company and I am really happy with the outcome provided by Maxi Cosi. Thanks again and special thanks to Michelle and her wonderful service!!!
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MubinSydney, NSW
- 3 reviews
Pretty decent
It’s a pretty decent park easy on pocket... there are little issues with canopy and sometime the wheels make weird noises but it’s good for newborn to 18months(I think) love that it’s turns into bassinet from pram so when Bub need a nap you can easily turn it into a bassinet
Purchased in December 2021 at Baby Kingdom.
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Find out how Maxi-Cosi Zelia Stroller compares to other 4-Wheel Prams & Strollers
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Cora L.Sydney, NSW
Great for newborns
I have been using this pram for my baby since birth, she always sleeps very well in the bassinet mode, I feel she is very well protected and comfortable while in it. Pram is solid and good quality, no issues with suspension.
However once she grows heavier and cannot fit in the bassinet, I may change to another pram, due to the the below reasons:
1. Pram is heavy and bulky to store.
2. Folding and unfolding requires both hands with multiple steps
3. Pram is wide and hard to use in busy areas/ restaurants
4. Canopy does not come low enough
Purchased in May 2021.
1 comment
Customer S.Maxi-Cosi
Thanks for your review. If you have any issues or inquiries about your product feel free to contact the customer service team on 1300 809 526 or through email [email protected].
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AliSydney, NSW
Would not recommend at all!
Continuously disappointed with this pram. The canopy doesnt stay in the fully extended position without popping backwards. There is no padding at all for my Bub who likes to fall asleep leaning to the side so weve had to diy our own pillows so her head isnt up against the bar. The harness positions leave no headroom. My baby has now outgrown this pram at only 9months old, there is heaps of leg room left but her head is touching the canopy. The upright seat position is just all wrong, too vertical and as the outer frame is fixed you cannot bend the foot section up for support so she looks and feels like shes going to slide right out and she absolutely hates it. Big regrets buying this pram
Purchased in January 2021 at Baby & Toddler Town for $499.00.
1 comment
Customer ServiceMaxi-Cosi
Hi Ali, We are sorry to hear that you are unhappy with our product, can you please contact our customer service team on [email protected](1300 809 526) and they will try to trouble shoot an... Read more
y issues that you may be experiencing. Kind Regards, Maxi Cosi Team.Similar opinion? Write a review on ieatwords.com.au!
Bronwyn P.Greater Melbourne (Outer), VIC
- 4 reviews
- Verified purchase
Perfect for our small car
We purchased the maxi cosi zelia as we loved the idea that it could go from a bassinet all the way to a seat. It fits well in my Kia Picanto when folded.
The only issues is it is difficult to steer once anything is in the bottom basket so I worry how it will go once my son starts getting bigger.
Purchased in May 2021 at Baby Bunting Physical store for $469.00.
1 comment
Customer ServiceMaxi-Cosi
Hi Bronwyn, Thanks for the review, can you please contact our customer service team on [email protected](1300 809 526) and they will try to trouble shoot any issues that you may be experiencing. Kind Regards, Maxi Cosi Team.
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TaylorGreater Melbourne (Metropolitan), VIC
- 5 reviews
Best pram !
I bought this pram for my 3rd child as I was not happy with my first pram... I absolutely love it! So light and easy to pack away. So easy to maneuver as well.
My daughter loves it too, always falling asleep in it.
Only downside is it doesn't work well on sand - luckily i barely go to the beach!
Purchased in April 2021 at Baby Bunting Physical store for $499.00.
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RTTGreater Melbourne (Inner), VIC
- 3 reviews
Great pram
Very satisfied with this item, and I bet my kids love it too, they look so comfy & enjoy how smooth this pram is across all terrains. 4 years & still got a lotta life in it
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Customer S.Maxi-Cosi
Hi Jan, great to hear that you are enjoying your Zelia. We will pass your feedback on to our product team. Regards Maxi-Cosi Team