Was assisted by Jane Vo and she was fantastic. I am not good on technical instructions and she was very patient with me and explain issues in a straight forward and easy to understand manner. Not once did I feel awkward about asking her questions and this was due to her lovely manner. A big gold star to Jane. Thanking You. Ann Batey.

Nawal. R. Was very quick to reply via the Maxxia messenger interface. I haven't ever used this method before, but it was quick and easy. I was able to change what I needed to in a very small amount of time, under 5mins.

In general I've found Maxxia very helpful when dealing with various questions over the phone. Callum was really exceptional in helping me sort out issues! Extremely clear and efficient. thank you Callum!

I just got the final paperwork for my car which I get to pick up next week. Crysten from Maxxia was amazing, I could contact her when I was unsure of anything and she helped me through the whole process. I recommend her to anyone and everyone. Such a happy New car owner. Yay

Very straight forward process in getting my new car through Maxxia. Joel's assistance was much appreciated. Very friendly and promptly assisted with any questions or concerns I had. Thank you!

I had an enquiry about a missing refund on my Wallet card. Kiran dealt with my issue very promptly. He was Excellent to deal with. Thankyou for the great customer service.

Kiran was clear and responded to my questions with accurate information. Response time could be quicker however I believe there is lots of congestion on their server at the moment with the COVID19 updates and new financial year traffic.

Kiran was very helpful sorting out some changes to my packaging arrangements via chat. Thanks for the great customer service. They made sure all the details were covered. Much appreciated.

I had an inquiry about my account. I was able to get my query answered promptly which saved me time.
The on line chat was easy to use. I will use it again. Thank You

My employer had made a mistake and the fixing of the issue was not apparent on my Maxxia account. Kiran has organised everything to be fixed and sent me a very clear email. My account will reflect the correct amounts and details tomorrow. Thank you Kiran!

Great service thanks so much - one phone call and it was all sorted out. Was worried because I submitted my forms late that I would not have my car registered in time. Thanks again for being so quick

Would like to thank Priyasha for her assistance in leasing a car. She explained the process step by step, returned my phones and emails immediately. She thoroughly answered all the questions I had and she is very knowledgeable on the product. She also was very patient with my delayed response at times and was very professional from beginning til the end.

You are withholding my money. Release it to me now please. That is not our deal. The deal is maxxia salary package, then next day put tax free money into my bank account. This is the deal we've had for 10 years. Why oh why have u changed the deal? release my funds immediately please. Then maxxia left me waiting for over an hour online, and didn't even connect me with anyone to resolve the problem.

I terminated my lease after the car was written off. Maxxia have kept all of the money in the Maxxia account (unused funds) and called it an admin fee. They sporadically take money from my pay(not every fortnight) which they just keep. The lease was fully paid out as I had gap insurance. So far they have kept $1103.71 . They don’t reply to emails. If you ring they say they will ring back to get you off the phone but never ring back. It’s now been 40 days - no responses and none of my money back - beware if this company.

I would like to thank Richard with his assistance in which he gave while going through the process of leasing my car with Maxxia. He returned phones and emails immediately and was extremely knowledgeable on the product and very patient with my many and varied questions.

Kiran was fantastic!!! So helpful, very efficient. Knowledge in sorting out my issues with any claims
Gave excellent advice and really helped me with the questions I had.
Extremely patient and understanding

After waiting an hour on the phone, I praise and thank Callum for sorting out my problem. Thank you for phoning me back after I accidently hung up. Well done today.

The chat option works great. The consultant Kiran was lovely and resolved my payment issue within minutes. I prefer this as it is easier and quicker than on phone where you are on hold for very long.