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Wade R.Queensland
- Verified customer
Do not use this company
Do not use this company! They are hopeless at packing and storing your belongings, they severely lack communication skills, they don’t tell you about added fee’s once you request their services adding on service/tax/stair fees, they tell you one price and then you get a significantly higher price on the invoice!
Original quote was $700 ended up totalling close to $1500
When I said that was ridiculous and wouldn’t pay the higher costs, I was told they were going to take my Washing machine/fridge/microwave if I didn’t pay the extra costs!
Avoid at all costs! !
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- Verified customer
On time and professional movers!
We were moving from a 2 bedroom apartment - Melbourne City Movers were on time, so careful with all our things, quick to load and unload. The boys were polite and the communication with Gill was exceptionally prompt and clear.
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- Verified customer
Horrible service. Late and damaged the property
Moved a one bedroom from a house to an apartment. It was a short journey. I booked the move weeks in advance and the night before I received a text saying they would be two hours late. I asked them if they could come sooner and I was told they would text me in the morning. I received no communication in the morning and couldn’t reach the driver. The removalists were over two and a half hours late to arrive. Then during the move, they caused extensive damage to the floor of the apartment. Horrible service. Would never recommend nor ever use again.
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Find out how Melbourne City Movers compares to other Furniture Removalists
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- Verified customer
Excellent service, quality professional men!
Friday 7th February 2020
MELBOURNE
Carlton to South Yarra
If your wanting a professional service
We had two incredible young removal men called
Dushant and Manpreet move our new furniture from a retail space to our home.
...Read more
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- Verified customer
Very Good - Guys worked really hard - and I had a first story apartment with lots of stairs!
Big move - full house of furniture and heavy stuff included - the guys were late from a previous job - however rang early and told me - then kept me up with their movements and time of arrival. They worked so hard - given the stair issue - went the extra mile & charged me correctly - I have moved many many times - best price and service so far - special thanks to Inder & Karen - my movers - and will call them again when I need to move!.
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ClaireMelbourne
- Verified customer
Great service from beginning to end
We moved a theee bedroom house over a short distance. Gill coordinated the details and was professional and very communicative from beginning to end. The removal team arrived exactly on time, worked extremely hard and efficiently, took great care with our furniture and were very polite and professional. I have no hesitation recommending Melb City Movers and will use them again myself.
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Shannon CMelbourne
- Verified customer
Guys did a great job
2 men moved a 2 bedroom unit with a garage half full of stuff, to a 3 bedroom, 2-storey. New house only ten minutes away and the guys had the job done in 4 hours. They worked really hard and smart and the cost was very reasonable. I would definitely hire again.
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Fay Chamoun
- 2 reviews
- Verified customer
Melbourne City Movers - very happy with the service
We had a bedroom suite moved from one side of town to the other. We were very happy with the good service provided. The boys handled everything with care, were very polite and did a great job.
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- Verified customer
Good job done for our move!
We were very happy with the move for our 3 bedroom home across Melbourne. The Melbourne City Movers Team arrived on the dot, were very polite and super efficient and was less time than we expected overall. Really good job.
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Find out how Melbourne City Movers compares to other Furniture Removalists
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- Verified customer
Excellent movers
I had to book the lift in my building so was stressing about the movers coming late, however Melbourne City movers arrived right on time. They were quick and efficient, and took great care in covering our furniture to ensure nothing was damaged. We accidentally left our building key with one of the movers and he kindly went out of his way that night to drop it back off at our new house. Their prices are extremely reasonable, would definitely recommend.
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- Verified customer
Great for short notice move
I contacted Gill the day before my move, having had to cancel two other removal companies due to their inability to provide the stringent paperwork that my Building Manager running the apartment complex required for my move out. He understood my issue and was able to get back to me within a couple of hours emailing me the paperwork and arrange for the removal the following day.
The move was only a one bedroom apartment but it was more like a large 2-bedroom move involving lift usage and managing the move out via a basement carpark. There was...Read more
also 3 additional pickup locations to grab cupboards and furniture purchased and the boys managed to get to each location quickly and without fuss or additional cost apart from their hourly rate, which in itself is very competitive. On the day they were only 10 minutes late and gave me a courtesy call to let me know which was appreciated. They took good care of all the goods and manage to use every square inch of the 4-tonne truck to get the 6 hour job done on what was a warm 27 degree Melbourne day. I would definitely recommend them.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very disappointing.
[name removed] and [name removed] were professional and innovative with sorting out a difficult stairway using an alternate aerial pathway to get my furniture inside!
However when they moved my fridge, they damaged the wall of the stairs. After they left a couple days later, I set out my dining chairs, and noticed one chair leg was broken. I contacted the manager [name removed]. I sent photos, and he said he will speak to the boys. Today he emailed me to say the boys denied that they caused any new damage to the wall, and did not break my cha...Read more
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JessRSc
- 2 reviews
- 3 likes
- Verified customer
Expensive and unprofessional
I chose Melbourne City Movers as they claimed to be experts in moving from city to country areas. I had items in two locations including a very heavy piano and was moving from Melbourne to Ballarat. An hour before the move they change the start location and the start time three times. By this stage they were on a one star rating. They worked hard at the first location and managed to get the piano in despite not having the right equipment. Moved up to to a three. Then they broke things at the destination, charged three hours extra above what was...Read more
worked and a 3% surcharge and slipped back down to a one. They get an extra star for moving the piano. Ended up costing me $2300. Do more research and find someone else. Pros: - Removalist were quite nice and worked hard - They managed to move the piano Cons: - No communication between removalists and booking service. They were not told of the two locations prior to date of move and were not told about the piano at all despite me mentioning it multiple times. - Move location changed an hour before they were due to arrive and I was unable to get there. Had to arrange for someone else to meet them and organise move. - Time of move change three times and they still arrived half an hour late of the third change.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Good service
Melbourne City Movers assisted with my move from 2 bed unit, Kew to 3 bed house, Doncaster. Only took 2.5hrs. Staff were extremely professional, very careful when handling the furniture, and super speedy! My partner and I were very impressed.
We definitely will be recommending this company in the future.
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- Verified customer
Highly recommend!
Very happy with my recent move through Melbourne City Movers from Prahran to Richmond. Excellent service from the beginning, even when I changed the time three times trying to time lift bookings! The two movers I had were great at their job, very careful when moving large items through narrow hallways and difficult corners. Cheaper than any other company I could find, would recommend to anyone!
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Find out how Melbourne City Movers compares to other Furniture Removalists
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- Verified customer
Excellent service
I recently used Melbourne City Movers, to move me from Melton to Glen Waverley. They were highly recommended by a friend of mine, and I must say I was not disappointed. I was a bit worried but the guys Raf and Harry did an amazing job. They took good care of my furniture and were very polite. I had heavy furniture which had to go upstairs and they did it very well.
Will definitely use them again.
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JituMelbourne
- Verified customer
Perfect move
The boys were very professional, moved everything in quick time. Protected everything as much as possible and were very polite. High recommended and will definitely use them again. Gill and Sam were very helpful and there was no extra charge for rescheduling at the last minute.
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AmmyMelbourne
- Verified customer
Really impressed with the service they provided .
I am very impressed by Melbourne City Movers,and i highly recommend them .I have used them 3 times and they have never disappointed me.They did not muck around and went straight to their work and the job which took 4hrs last time was finished in 3 hours. The guys were very polite and respected our belongings and considered our advise with no fuss.
Thank you Melbourne City Movers.
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- Verified customer
No idea how to work
I was moving from a 2 bed apt across and large intersection so about 200 mtrs to another 2 bed apt. I have moved a lot myself and helped others with their moves, the latest being three in the last 6 months. So I could say that I have had enough experience to say that these guys were the worst I have ever seen. A job that should have taken no more that 4 hours took 7 hours. The guy would not park directly out the front of the building saying that they would get a parking fine, and chose to park away which took longer to get to the lift. It would...Read more
take two of them to walk a bar fridge to the lift then ride the lift to my apartment only to both then return together to the truck. It was a nightmare, through frustration I told them that they had to move quicker and that it was taking to long and the attitude that I received was condescending and rude. I would never suggest this company to my worst enemy. Interestingly the truck was not from their fleet but a rental from Budget rentals and one of the guys was wearing a Speedie Removals Tshirt, so I am not sure if there is a bit of subcontracting going on but all I can say is stay away regardless of the price.Similar opinion? Write a review on ieatwords.com.au!
PeterMelbourne
- Verified customer
Slow and lazy
Movers arrived half an hour early. I was moving across town from a 2 bed apartment to another 2 bed apartment. The movers were extremely slow and would only place 1 item of furniture in the lift at a time. They needed to be encouraged to put more in and wouldn't move any quicker. One person would put something in the truck and the other would just stand and watch. Neither brought a drink bottle and I had to get glasses out for them that I had already packed. I had moved 12 months earlier and it took only 2 hours. This time it took 3.5 and I helped a lot and needed to push them. Very disappointing
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