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4 questions from our users

Consumer

Consumerasked

K 12820 SD (White)

I am having trouble with water not draining away through the little drain yet I can't seem to reach anything that may be blocking it...any ideas? Have tried to use a straw.



No answers
Joe

Joeasked

K 12820 SD (White)

My refrigerator is 5y old. I had this kind of noises since the beginning but recently they became much more loud.
One noise is kind of LOUD BANG - as if somebody hit the refrigerator body with a hammer. Initially it was not as loud. When I made inquiry with the Miele service they said that it is nothing wrong. Maybe it is not but because it has became rather too loud I am concerned.
The other noise that is more noticeable than earlier is the noise as if it was a fluid bubbling into a container.
Anybody has any comment on these noises? Should I contact Miele specialists?
Joe

1 answer

Hi Joe

Bubbling is normal, usually the coolant shuffling about. Our has always made some dripping noises et cetera, as the back wall defrosts and water runs down the hole and out to the container on the compressor to evaporate. Usually louder banging sounds are metal pipes expanding and/or contracting slightly. However a really loud bang could indicate an issue. As it would be even past its extended warranty if bought, as long as it's still working, I wouldn't worry.
Cheers

Jeana

Jeanaasked

K 12820 SD (White)

Fridge door pops open about 20 seconds after you close it. What do I have to do to fix it?



2 answers

Hi Jeana,

Can you explain a bit more? It should only open by pulling the handle, or is you handle sticking then "popping" which pops the fridge door open?

Cheers
Josh

Jeana
Jeana

There was a broken plastic clip in bottom door hinge jamming the door. From memory part 14 in diagram of door.



halldoraj

halldorajasked

K 12820 SD (White)

The fridge internal light isn't working. The light bulb is fine since if I turn it off and on again the light will be lit for a while before turning off again. Then when I open the fridge it remains dark. What could be the problem?

4 answers
Rita
Rita

Hi, I have not had this problem. I suggest that you ring the Miele service centre. All major appliance manufacturers will try to trouble shoot problems on the phone/online to save them sending out a repair person at their expense if the appliance is still under warranty. I have had my fridge for nearly 12 months now and the internal light has not been an issue for me. Sorry I can't be more help.

This is a Miele warranty issue, you more than likely may not have the LED lights, and at time the bulbs of non-LED lights can unscrew and this may happen. Call Miele first. If under warranty you are fine, if not see if it's LED or regular incandescent. LED will be a bluish whiter light, incandescent will be a yellower light. If it's no longer warrantied, you'll want to get a manual and read on how to change the bulb, should fix your issues either way.

Cheers

halldoraj
halldoraj

I tried changing the lightbulb but it didn't work.
Any other ideas?

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