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Reviews

2.7

53 reviews
5
(7)
4
(9)
3
(7)
2
(19)
1
(11)
  • Build Quality
    2.4 (22)
  • Value for Money
    2.3 (22)
  • Ease of Use
    3.4 (22)
  • Cleaning & Maintenance
    3.5 (22)
  • Noise Level
    4.0 (21)
  • Internal Layout
    4.3 (12)
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Reviewer Photos & Videos

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Grumpy Wife

Grumpy Wife

  • 2 reviews
  • 9 likes

What a Disappointment!

published

We bought Fridge/Freezer Water dripping from fridge/not draining within fridge is an ongoing problem. The handle has split on the edge of the fridge - poor design. Our pair are differing shades of white - we were advised they are made at different factories. Suggested we (at our own expense) have them sprayed in enamel that matches.

Sonya

SonyaOrange

  • 4 reviews
  • 5 likes

Handle/Ice Issue

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meile fridge is just an illusion

published

Same as Rita, my fridge also is always wet and water does come out of the fridge if it isn't wiped down constantly. This is very annoying. Today my fridge door handle broke as well. Almost a year after I bought it the dairy cover on the door compartment broke and came of. I called meile who after so many questions finally agreed to send me another cover free of charge. The fridge hadn't reached its warranty yet!!!! So many other things annoys me about it. Its size...it looks big but this is an illusion can hardly fit food enough for 4. Had I known so many problems with this fridge I wouldn't have chosen it. Looks aren't everything.

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Style_Meets_Emotion

Style_Meets_EmotionSydney, NSW

  • 34 reviews
  • 3 likes

Exemplary partner to the Miele FN 12827 S, Reliable, great looking, and perfect!

published
2 comments
farmgirl

farmgirlAU

  • 8 reviews
  • 5 likes

the most beautiful fridge/freezer combo

published
Colliedog

ColliedogInglewood, South Australia

  • 2 reviews

How classy do these look as a pigeon pair.

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Refrigerator: Haven't had anything go wrong with this model at all (touch wood). Have had our pigeon pair 12 months now. Just be careful with the handle (read previous reviews) - don't open straight away after you have just closed the door as it sets up a seal. Wait just a minute, then try and don't put any force on trying to open it. I have my fridge chock-a-block full and it works fantastically. Easy to keep clean, and great for laying down bottles on the wine rack. Good storage in the door for milk and condiments. I pack all my vegies and fruit in their compartments and they keep really well. Easy to pull out these compartments, stack in your fresh purchases on the kitchen bench, then back into the bottom of the fridge.

Rita

RitaMelbourne

  • 3 reviews

Dripping back wall b- constantly wet. Food doesn't stay fresh

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1 comment
Rita
Rita

K 12820 Broken handle

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Matching Fridge and Freezer pair. Run great however as per others handle on fridge broke after 2.5 years use (Family of 4) Spare parts $203 for replacement handle (June 2015 price) I went back to Cust Service who agreed to replace Free of Charge. Cust Service top notch however obviously a design fault with the Handles and I expect Freezer will also fail in time. Certainly glad I asked the Question after reading these reviews.

Issues with Fridge Handle. We

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We had a similar problem with the Door handle as it too broke off as described in a previous review. We were charged $308 to replace the handle and have it fitted. I complained to Miele Service Section and after I explained the problem and the fact the product was only out of warranty by three weeks they agreed to refund the $300. Brad from their Service Section was very good and while I am disappointed the handle broke I cannot fault their service.

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Roger

RogerMelbourne

  • 4 reviews

Disappointed

published
JT

JTNowra

Great Fridge/Freezer Combo

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We bought the above fridge/freezer combo in September, 2013 and are very happy with both. The freezer drawers are excellent and roomy, so easy to find things in them, and the fridge shelves are deep and we have not had trouble fitting platters of food in there. The wine rack is a great feature, and the crispers are large. No complaints with them and I would highly recommend them. The drawers are all removable with the door open at 90 degrees, important as we don't have the room to be able to swing the doors out more than that.
Drawers open with the door open at 90 degrees.

CountryLass

CountryLass

  • 10 reviews
  • 2 likes

OK but not great

published
enduro

enduroAU

  • 12 reviews
  • 1 like

Ecellent features and size for the price. Great internal lighting, Double dekker crisper units.

published

Excellent unit for the "budget" Miele purchaser. Miele was for us the perfect choice as we required a spacious fridge and 300L freezer because we just hate shopping every week. The build quality is excellent and the unit and the companion freezer fits in our wall cavity perfectly.

Unfortunately for us, the Miele recommended companion freezer unit is not the same colour which has cheesed us off. The Freezer is much whiter (arctic white) and the fridge is grey white. We really wanted a white set to match the rest of our kitchen and may just have to stick with it.
volume, fits into our "european" wall cavity space
Colour does not match the FN 12827 S which is the Miele partner freezer unit. colour is 10% off white.

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Questions & Answers

Consumer

Consumerasked

K 12820 SD (White)

I am having trouble with water not draining away through the little drain yet I can't seem to reach anything that may be blocking it...any ideas? Have tried to use a straw.

No answers
Morkinalice

Morkinaliceasked

K 12820 SD EDT/CS (Stainless Steel)

Has anyone dropped a shelf? Beware shatters like a crystal glass shards everywhere and NOT SAFETY GLASS found out the hard way 6 cuts on feet from flying shards.

1 answer
fiona
fiona

I had one explode on me when I was washing it.very scary I had no cuts but was very challenging.

Joe

Joeasked

K 12820 SD (White)

My refrigerator is 5y old. I had this kind of noises since the beginning but recently they became much more loud.
One noise is kind of LOUD BANG - as if somebody hit the refrigerator body with a hammer. Initially it was not as loud. When I made inquiry with the Miele service they said that it is nothing wrong. Maybe it is not but because it has became rather too loud I am concerned.
The other noise that is more noticeable than earlier is the noise as if it was a fluid bubbling into a container.
Anybody has any comment on these noises? Should I contact Miele specialists?
Joe

1 answer

Hi Joe

Bubbling is normal, usually the coolant shuffling about. Our has always made some dripping noises et cetera, as the back wall defrosts and water runs down the hole and out to the container on the compressor to evaporate. Usually louder banging sounds are metal pipes expanding and/or contracting slightly. However a really loud bang could indicate an issue. As it would be even past its extended warranty if bought, as long as it's still working, I wouldn't worry.
Cheers

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