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K 12820 SD (White), K 12820 SD EDT/CS (Stainless Steel)Reviewer Photos & Videos
Grumpy Wife
- 2 reviews
- 9 likes
What a Disappointment!
We bought Fridge/Freezer Water dripping from fridge/not draining within fridge is an ongoing problem. The handle has split on the edge of the fridge - poor design. Our pair are differing shades of white - we were advised they are made at different factories. Suggested we (at our own expense) have them sprayed in enamel that matches.
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SonyaOrange
- 4 reviews
- 5 likes
Handle/Ice Issue
As per half of the review at the time of writing I have an issue with the handle on my fridge. It has been touchy for a bit and broke off completely over the weekend. I purchased in Nov 2012 but didn't start using the fridge til 2013. We are a family of four, children are older, we use the fridge responsibly and gently so the issue is not the result of poor treatment of the product. Called the agent where we purchased the product and they phoned me back with the quote for the replacement. I immediately told them it wasn't on, my old fridge...Read more
of 20 years is still going strong in the garage having never been services. I call the Miele Service Dept who agreed to replace the handle free of charge for me to fit. the back panel of my fridge is constantly iced up and things always stick to it if pushed onto the panel, the fridge is running at the recommended temperature. I splurged and purchased a number of Miele products for my new home three years ago and have been extremely disappointed. No longer are Miele cream of the crop, their quality has declined. You can spend a lot less and get better.Similar opinion? Write a review on ieatwords.com.au!
victoriaAU
meile fridge is just an illusion
Same as Rita, my fridge also is always wet and water does come out of the fridge if it isn't wiped down constantly. This is very annoying. Today my fridge door handle broke as well. Almost a year after I bought it the dairy cover on the door compartment broke and came of. I called meile who after so many questions finally agreed to send me another cover free of charge. The fridge hadn't reached its warranty yet!!!! So many other things annoys me about it. Its size...it looks big but this is an illusion can hardly fit food enough for 4. Had I known so many problems with this fridge I wouldn't have chosen it. Looks aren't everything.
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Find out how Miele K 12820 SD compares to other Upright Fridges / Refrigerators
Know better, choose better.
Style_Meets_EmotionSydney, NSW
- 34 reviews
- 3 likes
Exemplary partner to the Miele FN 12827 S, Reliable, great looking, and perfect!
So I wrote a review for this great fridge some time ago but it was never published, so apologies for the lengthy delay in catching up on my reviews.
This fridge is the perfect match for the Miele FN 12827 S.
I will make this one not as long, because to be honest everything I said in the review of the matching freezer is true about this fridge. While not the top of the line Mastercool, it honestly does its job, and does it well. This pigeon pair was bought to replace a 1-2 year old LG bottom mount fridge/freezer. And you'd think from going fr...Read more
om a combined 306l to two separate fridge and freezer with a combined total of very usable 800l of space, one would obviously think energy consumption would at least increase some, being only 2.5 stars versus the LG's 2.5 as well, but having TWO appliances instead of one. But to our surprise Origin bill came in shockingly low for the quarter. And this was Spring/Summer. So on that front absolutely amazed that Almaty tripling the storage space, the energy usage actually dropped. Typical German efficiency. The shelves are extremely strong and are infinitely adjustable. The wine rack the same. The door bins can be easily washed in the dishwasher or simply wiped with a damp sponge. All in all a wonderful fridge that I'd recommend to anyone.2 comments
**Update**
We purchased the pigeon pair in 2015 and both handles broke like so many others have noted. However Miele replaced them and the design of the new handles is much better. It's easy to see t... Read more
he thickness of the weak part has almost doubled in thickness. The first handle was the fridge which snapped at 4 years old, and the freezer just snapped last month. Will post photos of the difference in them so you can see they have been redesigned. I can't take away any stars as the fridges main purpose is to keep things cold, which it has done flawlessly. The handle was a poor design but seems to have been rectified. This has been the only weak point on both, but no other issues to name of, and I stand by my original review of the pair. Will happily recommend to friends and family and will buy another if the occasion arose.Similar opinion? Write a review on ieatwords.com.au!
farmgirlAU
- 8 reviews
- 5 likes
the most beautiful fridge/freezer combo
After a decade of loving F&P I was tempted over to Miele (begrudgingly, as I don't like other Miele products) by this gorgeous matte white set, which goes beautifully in my dark grey country kitchen. I thought the white might look dirtier but this is not the case, as you actually tend to wipe off small marks more often than you do on a SS fridge.
+ looks fabulous! i'm so over SS and this matte white and minimalist retro design is timeless.
+ works great, adjustable shelves etc, no complaints. the third door shelf has a very shallow lip, abo...Read more
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ColliedogInglewood, South Australia
- 2 reviews
How classy do these look as a pigeon pair.
Refrigerator: Haven't had anything go wrong with this model at all (touch wood). Have had our pigeon pair 12 months now. Just be careful with the handle (read previous reviews) - don't open straight away after you have just closed the door as it sets up a seal. Wait just a minute, then try and don't put any force on trying to open it. I have my fridge chock-a-block full and it works fantastically. Easy to keep clean, and great for laying down bottles on the wine rack. Good storage in the door for milk and condiments. I pack all my vegies and fruit in their compartments and they keep really well. Easy to pull out these compartments, stack in your fresh purchases on the kitchen bench, then back into the bottom of the fridge.
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RitaMelbourne
- 3 reviews
Dripping back wall b- constantly wet. Food doesn't stay fresh
Beautiful looking appliance but doesn't perform well.
Purchased this German made what is good because it looked beautiful and I assume that it would be built to an exceptional quality.
Disappointed my food doesn't stay fresh. The back wall of the fridge is constantly dripping and wet with water. Service man came out in April of this year to review and I was told that this is how Miele fridges operate. They are constantly wet.
Just cleaned out my fridge this evening throughout palmers and cheese that has another three weeks on the use b...Read more
y label and it's full of mould. Also threw out a block of cheese that was an open and growing mould at an alarming rate. My Fisher and Paykel fridge freezer that I purchased 12 years ago worked much better than this Miele fridge.1 comment
I'm not sure, as Colliedog indicates, I'd be getting onto the Miele support staff in the service centre and talking to them about it. Agree with Colliedog that you need to be open the door wide to be... Read more
able to get the vegie bins out. My fridge/fridge combo are in an alcove in my cabinetry - I've worried that if it continues to open that the door will be dented by the Victorian skirting boards. I've put those little plastic stick down buttons that cabinet makers put on their work to stop doors making banging noises - to try and prevent damage to the freezer and fridge doors. I have been back in the house for about a year now and I've found them to work and no damage on the doors.....Similar opinion? Write a review on ieatwords.com.au!
K 12820 Broken handle
Matching Fridge and Freezer pair. Run great however as per others handle on fridge broke after 2.5 years use (Family of 4) Spare parts $203 for replacement handle (June 2015 price) I went back to Cust Service who agreed to replace Free of Charge. Cust Service top notch however obviously a design fault with the Handles and I expect Freezer will also fail in time. Certainly glad I asked the Question after reading these reviews.
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Issues with Fridge Handle. We
We had a similar problem with the Door handle as it too broke off as described in a previous review. We were charged $308 to replace the handle and have it fitted. I complained to Miele Service Section and after I explained the problem and the fact the product was only out of warranty by three weeks they agreed to refund the $300. Brad from their Service Section was very good and while I am disappointed the handle broke I cannot fault their service.
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Find out how Miele K 12820 SD compares to other Upright Fridges / Refrigerators
Know better, choose better.
RogerMelbourne
- 4 reviews
Disappointed
We purchased a Miele K12820 fridge and believe there is a design flaw with the lever handle mounting bracket. Whenever the handle is pulled it puts a lot of stress on the bracket near the mounting screws and ours has broken off across the line of the screw holes. It is out of warranty and Miele don't accept it is a poor design and want to sell us a whole new handle assembly for $134. I will not buy a new bracket when it will no doubt break again in a short time. Very disappointed with their customer service.
Update: I have had further contact ...Read more
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JTNowra
Great Fridge/Freezer Combo
We bought the above fridge/freezer combo in September, 2013 and are very happy with both. The freezer drawers are excellent and roomy, so easy to find things in them, and the fridge shelves are deep and we have not had trouble fitting platters of food in there. The wine rack is a great feature, and the crispers are large. No complaints with them and I would highly recommend them. The drawers are all removable with the door open at 90 degrees, important as we don't have the room to be able to swing the doors out more than that.
Drawers open with the door open at 90 degrees.
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CountryLass
- 10 reviews
- 2 likes
OK but not great
I've had Fisher and Paykel pigeon pairs (fridge/freezer) for years but thought that I would buy Miele for our new kitchen as all of our other appliances are Miele. The fridge has disappointed me as I have discovered that it does not have the alarm which sounds when the fridge door is left open. I realise that this is my fault for not checking before buying, but assumed that such a high quality brand as Miele would have at least the same attributes as F&P and even more. With children who are now teenagers, the fridge door is regularly not clo...Read more
sed properly and having the alarm on previous fridge/freezer combinations was a godsend. Items on the internal shelves have to be carefully placed to allow the door to shut which means that not all of a shelf on the RHS can be used. I've tried moving shelves on the door but the same problem persists. The freezer does have the alarm which is great. Miele brand No visual or acoustic alarm for the refrigerator, smaller capacity than a comparable Fisher and Paykel modelSimilar opinion? Write a review on ieatwords.com.au!
enduroAU
- 12 reviews
- 1 like
Ecellent features and size for the price. Great internal lighting, Double dekker crisper units.
Excellent unit for the "budget" Miele purchaser. Miele was for us the perfect choice as we required a spacious fridge and 300L freezer because we just hate shopping every week. The build quality is excellent and the unit and the companion freezer fits in our wall cavity perfectly.
Unfortunately for us, the Miele recommended companion freezer unit is not the same colour which has cheesed us off. The Freezer is much whiter (arctic white) and the fridge is grey white. We really wanted a white set to match the rest of our kitchen and may just have to stick with it.
volume, fits into our "european" wall cavity space
Colour does not match the FN 12827 S which is the Miele partner freezer unit. colour is 10% off white.
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Questions & Answers
Consumerasked
I am having trouble with water not draining away through the little drain yet I can't seem to reach anything that may be blocking it...any ideas? Have tried to use a straw.
No answers
Morkinaliceasked
Has anyone dropped a shelf? Beware shatters like a crystal glass shards everywhere and NOT SAFETY GLASS found out the hard way 6 cuts on feet from flying shards.
1 answer
I had one explode on me when I was washing it.very scary I had no cuts but was very challenging.
Joeasked
My refrigerator is 5y old. I had this kind of noises since the beginning but recently they became much more loud.
One noise is kind of LOUD BANG - as if somebody hit the refrigerator body with a hammer. Initially it was not as loud. When I made inquiry with the Miele service they said that it is nothing wrong. Maybe it is not but because it has became rather too loud I am concerned.
The other noise that is more noticeable than earlier is the noise as if it was a fluid bubbling into a container.
Anybody has any comment on these noises? Should I contact Miele specialists?
Joe
1 answer
Hi Joe
Bubbling is normal, usually the coolant shuffling about. Our has always made some dripping noises et cetera, as the back wall defrosts and water runs down the hole and out to the container on the compressor to evaporate. Usually louder banging sounds are metal pipes expanding and/or contracting slightly. However a really loud bang could indicate an issue. As it would be even past its extended warranty if bought, as long as it's still working, I wouldn't worry.
Cheers
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Style_Meets_Emotion
****Update****
ook the place of a very small 306l total fridge/freezer by LG. It's not only that the bill was $$, but far less kwh. The bill has dropped every quarter since we bought them. Couldn't have asked for a better appliance. Next purchase, the new Blizzard bagless!!Nearly a year in and nothing has gone wrong (touch wood). No bin issues, no handle issues. They have cut our energy bill by approximately 29%. Which is a lot, seeing as two appliances t... Read more