Just had to make a service call to Miele for our induction cooktop - otherwise has been very good, but just now, and of course just outside of the two year warranty period, it’s broken with a F31 and E31 error code. Miele charging $179 just for the visit is pretty disappointing too and unable to say if the service repairer would be out in days or even a few weeks?
I was hoping to get more than two years of light use out of Miele induction.... let’s hope it’s an easy and quick fix and perhaps Miele might surprise me with a customer focused goodwill gesture repair...

After having a Miele Induction cooktop in our last house and being totally happy with it we decided on another for our new kitchen renovation in this house. This time we decided to get the 3 burner instead of the 4 burner as being just two of us it would be enough. We bought model KM 6113. While I am still happy with Miele and the induction cooktop I wish we had spent a bit more and got the better 4 burner model. The touch controls on this model are sometimes really hard to get to work if your hands are even a little damp. Your fingers need to be absolutely dry or they wont work. With our last (more expensive) Miele Induction cooktop I didn't have this problem at all. That's my only criticism and once going it works a dream.

We have KM6113 installed two weeks ago. After couple of days it start having error 3E1 cannot cook at all This error keep happening randomly. We contact Miele they said could be neutral connotation if their tech come on site we might be charged. (They mention cost will be about $175 for the first 30 mins then $3 per minutes). It is better to have the installer to double check the connection. The electrician came back to check it is connected as per instruction. Contact Miele again they said they are very busy the earliest is 10 days after to have tech to inspect the "MIELE cooktop". My experience with their customer service is really bad.

We bought miele induction cooktop 8 years ago as we thought it was a good brand, how wrong we were $3000 does'nt buy what it use to. After waiting 17 DAYS for a service call only to be told it would cost nearly as much to buy a new one thats what we did. After cooking on a small gas stove for a month it was finally installed, worked ok for a week, yesterday got errors couldn't turn it off turned power off as per book instructions worked ok until this afternoon same thing happened. Rang miele 2 WEEK WAIT for another service (yay) they told my husband the errors are an installation problem, if that's true why are they listed in cooktop instruction book?

I did lots of research on the best induction cooktop for price and so far this one lives up to all It's claims. I find the 3 variable size cooking areas really good for the full range of cooking and pan use. Plus it hasn't taken long to get used to the finger touch controls and work out what level is best to use with each of my pans.

Expensive but cant fault it after 12 years still going strong. Hope I don't jinx it. Also have the oven and dishwasher all seem reliable. What else can I say I indicates while still hot and has child lock. Heats up quickly and has to a non professional chef adequate heat control.

I installed this cooktop into a new kitchen 3 years ago. The first one had an electrical fault and kept tripping all the switches as soon as it was installed by the electrician. Miele replaced it the next day, no questions asked, so I was very pleased with their customer service. The second one has worked fine ever since. I love the 3 zone cooking rings-they work well with my selection of cookware. It is very easy to use, although I have only ever used the basic functions, not some of the extra functions shown in the manual. It is far superior to the old electric cooktop I had (no natural gas where I live) and is very easy to clean (although I have to be gentler with pans so as not to scratch the glass cooktop).

Heats up so fast. Far better than gas. Good price too for a premium brand. Good variety of cooking zone sizes. Works fantastically with Le Creuset Cookware (Cast Iron). Even my Le Creuset Wok works brilliantly. Easy as to clean. All in all a great cooktop and highly recommend.
Speed, Easy to clean, precise control.