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Miele W1 WDB030 Eco Questions & Answers
7 questions from our users
Detasked
spider material please
No answers
Chris W.asked
Bought W2653WPS June 2005, (with matching dryer) used most days since then without issue. Recently started a very noisy spin cycle and very recently slight burning smell and small amounts of granular rubber residue around the door. Called service (Miele) Service man just left - sorry, machine not worth fixing, get a new one. Blamed our constant coldwater washing for the reduced service life. Does this sound correct? I have no reason to doubt the service guy, but...
What would be the 'new' equivalent model from Miele if I purchase another to fit the same space and have the same features?
3 answers
Miele representativeMiele
Hi Chris,
If you can give us a call on 1300 464 353 and a member of our team can assist you further.
Kind regards,
Anna.
Yep, already done that, thanks.
Miele representativeMiele
Hi Chris, if you require further assistance in resolving this, please email your name and best contact number to [email protected] and a member of our team will be in contact as soon as possible. Kind regards, Anna.
Jackson99asked
How to get towels fluffy and soft? we replaced Miele W2104 with Miele WDD030. The old W2104 had absolutely no problem cleaning and conditioning white high quality towels. However the WDD030 just turns towels into sandpaper. On any setting. And when asked what settings are best, Miele refuse to answer, instead want us to pay for a service call!!. We dont need a service, we need answers to a straight forward product question. We are beginning to think this Miele was a huge mistake.
2 answers
Miele representativeMiele
Good afternoon,
Thank you for your question. We apologise for your experience and recommend the below troubleshooting steps to assist you.
There are a few options to consider here that can make towels stiff. High temps, too much detergent and high spin speeds. The new unit is more efficient than the old, it uses less water and has a higher spin speed. Using less water means you need to use less detergent. Are you using the same amount of detergent as you did in your old Miele appliance? Please use half to a third of what is recommended on the detergent instructions you are referring to, and reduce the spin speed and temperature. If you are still experiencing issues, please don't hesitate to contact us on 1300 464 353 (please be aware these contact methods are for Australia only).
Kind regards
Joel
‘On any setting’ means any and all setting. Cold, warm, high temperatures, low temperatures, more water, less water, etc. Nothing works, this machine produces sandpaper, every time.
Since Miele probably won’t take it back, we’ll mothball it, buy another brand at 50% of the Miele price, and include the Miele with our house when we sell it in a few months. No point in persisting.
Israel D.asked
What is the difference between WDB 020 and WBD 030?
1 answer
Miele representativeMiele
Hi Israel, we do not sell a WDB 020 or a WBD 030 (they may have been discontinued) so I'm unable to provide that information. We do sell on the Australian Miele Shop the WDB 030 https://shop.miele.com.au/en/laundry/washing-machines/wdb-030-7kg-washing-machine-zid10634750 and you can read about this model there. If you have any further questions, you can find a Miele Partner store in Australia by visiting https://www.miele.com.au/domestic/find-a-miele-partner-384.htm or please don't hesitate to call us on 1300 464 353 to speak with a Miele team member. Kind regards, Anna.
Peter Rodehueserasked
How can I invoke spin only on my WDB030 washer
1 answer
Miele representativeMiele
Hi Peter, it's difficult for me to explain, so it would be best if you use the operations manual. You can find all the information on spin in there. You can find the operations manual online here https://www.miele.com.au/professional/inactivem-user-manuals-177.htm and just add the model number WDB 030 in the Product name search field. Kind regards, Anna.
Philasked
It does not take in enough water, even on soak mode, how can I change this?
No answers
Mauroasked
MIELE WDB030 .
W1 Classic .
Is there a function to to lock the screen and the knob while washing in progress?
Our son likes to play with it and we had to restart the washing many times.
Is there a child lock ?
Thank you very much. Otherwise perfect product.
Mauro
1 answer
Miele representativeMiele
Hi Mauro, unfortunately there is no child lock option is available. Kind regards, Miele.
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