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DinnyLake Gardens
Excellent customer service
After an initial hiccup, I received exactly what I wanted. Cheryl provided courteous and friendly service even though the first product was not suitable.
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eastwest101Townsville
- 15 reviews
- 1 like
- Verified customer
Shipped phone case as described
Ordered a leather case for a HTC mobile phone, product shipped as described and is of good quality. Store isn't the cheapest around but they do seem to have a wide variety of phone cases in stock and they ship quickly at a reasonable price.
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MAI GEEBLACKHEATH
PERFECT PRODUCT, GREAT SERVICE.
I found myself with a faulty Mobile Phone charger on Christmas eve. Thanks to Mobile Mate, I received the perfect product in record time, despite public holidays. The range of products was excellent and advice from customer service meant that I was able to choose the right one for my phone at a good price. I highly recommend Mobile Mate for service, staff efficiency and high quality product range. Thank you!
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LyndaAdelaide
Great customer service
I'm super satisfied with the customer service, prompt delivery and great product range. Keep up the good work. Thank you
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jojothepomMetropolitan Adelaide, SA
- 8 reviews
EXCELLENT
i needed an original charger for my Samsung Galaxy tab and i found one on Mobile Mate, Ordered it mid morning, it was dispatched in the afternoon and arrived the next day all with excellent tracking details and free delivery, superb service, highly recommend
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At last customer service and prompt delivery!!!
I reside a fair ways from Melbourne and was delighted by the prompt replies and notifications re dispatch and delivery. All items received within two(2) days, could not ask for better, have no hesitation recommending this company to others, well done.
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- Verified customer
Dead Battery
My Samsung Note 4 was on it's second cheap "original" battery which was dying. This time, I realised that cheap is not always reliable, and seeing the positive reviews on Mobile Mate, decided to pay a bit more, hoping that it would prove worthwhile. I ordered the battery on Sunday night and it was here on Tuesday, which helped because I am going away for holidays Thursday. I actually emailed the company Monday Morning and they got straight back assuring me that the battery would be sent Express postage. It's nice to deal with real people who care about their business. Top marks!! And..... the new battery lasted all day as I expected. The last one was tired from the start.
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Harpowhittlesea
- 2 reviews
- Verified customer
Outstanding service
What great service. Ordered a new battery for my very old phone at 3:00PM on Monday and it was in my letterbox when I got home from work on Wednesday.
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Prompt service
Purchased mobile phone powercase.
Replied to my emails in minutes.
Product arrived in 1 day.
Great customer service. highly recommend.
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BILL. D. S.noosa
- Verified customer
Great service
Products were as described. Delivery was super fast. Would highly recommend to friends and family. Prices are as good if not better than competition.
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Excellent service!
Have purchased from Mobile-Mate previously and will do again. Everything you want from online shopping - fast, friendly, efficient and Australian.
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Poor quality and don't answer emails
Loyal customer of mobile mate for years. Very disappointed with last order. Iphone 8 bump case.Product changed and now poor quality and design. 100% satisfaction guarantee a joke. Didn't reply to my emails. To send product back cost almost as much as to buy. Will think again before reordering from this compant
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- Verified customer
Rubbish Products for my NOKIA 1320 PHONE
I actually looked up reviews on this company which were better than another I was seriously considering; but should have gone with instead.
I received a flip case @ 12.99 non-leather which was ok until I realized that there was no hole cut out for the phone charger unless I flipped the entire phone so that the Camera button was then covered up; so I have to take the entire phone out of the casing which means that the existing battery cover I have on the phone; which is already cracked is going to be totally wrecked and will split. I have t...Read more
o charge the phone everyday as it is old and non-removable battery obviously not performing as when newer ! When I contacted them, via live chat this morning, regarding the Wave case because at that point I had no idea the Flip Cover was a dud as I had not yet had to recharge the battery, which needs charging daily due to the age of the device.. I was told to send it back and I have to pay postage again. Already paid $8.60 so I don't want to fork out another $8.00 for secure post bag etc... This is a joke as I paid $33.50 in total for a load of absolute rubbish.Similar opinion? Write a review on ieatwords.com.au!
Swift Delivery
Wow what a swift delivery, ordered one afternoon delivered the following morning. Never experienced this before as I live rural.
Thanks Mobile mate and thanks Australia Post.
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Theresa TAU
- 2 reviews
- 1 like
Love this keyboard
Just received my keyboard for iPad Pro 12.9 i love it. The delivery was very fast. Only two days. It is very light weight and easy to use. Just hoping i can get a mouse to work with it.
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GavSwanbank
Avoid
Delivery was quick and efficient, but unfortunately the wallet and screen protector I ordered for my new Samsung 9+ phone are worthless the wallet case will not close correctly if you actually use it for what it is intended to be used for so don't bother inserting any cards or cash. The screen protector is also no good it will not seat correctly and renders the touch screen unresponsive. Waste of money.
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LouartHobart
Fantastic service!
After having no luck with local retailers Mobile - Mate's knowledge and excellent service was refreshing. Products were exactly what I required and were delivered promptly. I will definitely be recommending them to friends and family.
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Excellent service!
I placed order Sunday evening. Received confirmation immediately. Clear tracking communication all the way. Delivered to my office Tuesday afternoon!
Fantastic! Thank you.
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Excellent service
I placed my order late on Thursday afternoon and it was in my post office box at 7.30 am on Friday morning
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PaulCanberra
- Verified customer
Excellent service
Ordered two phone cases one and received them by post the very next day, also saved $25 compared to over the counter price
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Questions & Answers
Boipuso M.asked
Can i view your smartphones and accessories in my emails [email address removed]?
Jimmyasked
can i buy a note 3 battery and how long is delivery time?
Live in Mill Park 3082 vic
FarhatC40asked
I've been trying to get my hands on a genuine Note 4 battery for a while now. But its been really difficult to get a hold of them in Australia. Does anyone here who has bought a samsung battery from these know for sure that they're genuine/ would recommend them? Also, anyone know what happens if the battery is faulty what can be done?
Thanks
1 answer
Sorry I can't help you with this question, as I bought only a cover for my tablet. Hope someone can help you.
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