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Reviews

4.8

773 reviews
5
(723)
4
(19)
3
(3)
2
(9)
1
(19)
  • Product Quality
    4.3 (32)
  • Return Claim MadeYes (2) · No (33)
  • Shipping
    4.6 (31)
  • Warranty Claim MadeYes (2) · No (31)
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Dinny

DinnyLake Gardens

Excellent customer service

published

After an initial hiccup, I received exactly what I wanted. Cheryl provided courteous and friendly service even though the first product was not suitable.

eastwest101

eastwest101Townsville

  • 15 reviews
  • 1 like
  • Verified customer

Shipped phone case as described

published

Ordered a leather case for a HTC mobile phone, product shipped as described and is of good quality. Store isn't the cheapest around but they do seem to have a wide variety of phone cases in stock and they ship quickly at a reasonable price.

MAI GEE

MAI GEEBLACKHEATH

PERFECT PRODUCT, GREAT SERVICE.

published

I found myself with a faulty Mobile Phone charger on Christmas eve. Thanks to Mobile Mate, I received the perfect product in record time, despite public holidays. The range of products was excellent and advice from customer service meant that I was able to choose the right one for my phone at a good price. I highly recommend Mobile Mate for service, staff efficiency and high quality product range. Thank you!

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Lynda

LyndaAdelaide

Great customer service

published

I'm super satisfied with the customer service, prompt delivery and great product range. Keep up the good work. Thank you



jojothepom

jojothepomMetropolitan Adelaide, SA

  • 8 reviews

EXCELLENT

published

i needed an original charger for my Samsung Galaxy tab and i found one on Mobile Mate, Ordered it mid morning, it was dispatched in the afternoon and arrived the next day all with excellent tracking details and free delivery, superb service, highly recommend

At last customer service and prompt delivery!!!

published

I reside a fair ways from Melbourne and was delighted by the prompt replies and notifications re dispatch and delivery. All items received within two(2) days, could not ask for better, have no hesitation recommending this company to others, well done.

  • Verified customer

Dead Battery

published

My Samsung Note 4 was on it's second cheap "original" battery which was dying. This time, I realised that cheap is not always reliable, and seeing the positive reviews on Mobile Mate, decided to pay a bit more, hoping that it would prove worthwhile. I ordered the battery on Sunday night and it was here on Tuesday, which helped because I am going away for holidays Thursday. I actually emailed the company Monday Morning and they got straight back assuring me that the battery would be sent Express postage. It's nice to deal with real people who care about their business. Top marks!! And..... the new battery lasted all day as I expected. The last one was tired from the start.

Harpo

Harpowhittlesea

  • 2 reviews
  • Verified customer

Outstanding service

published

What great service. Ordered a new battery for my very old phone at 3:00PM on Monday and it was in my letterbox when I got home from work on Wednesday.

Prompt service

published

Purchased mobile phone powercase.
Replied to my emails in minutes.
Product arrived in 1 day.
Great customer service. highly recommend.

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  • Verified customer

Great service

published

Products were as described. Delivery was super fast. Would highly recommend to friends and family. Prices are as good if not better than competition.

Excellent service!

published

Have purchased from Mobile-Mate previously and will do again. Everything you want from online shopping - fast, friendly, efficient and Australian.

Poor quality and don't answer emails

published

Loyal customer of mobile mate for years. Very disappointed with last order. Iphone 8 bump case.Product changed and now poor quality and design. 100% satisfaction guarantee a joke. Didn't reply to my emails. To send product back cost almost as much as to buy. Will think again before reordering from this compant

  • Verified customer

Rubbish Products for my NOKIA 1320 PHONE

published

Swift Delivery

published

Wow what a swift delivery, ordered one afternoon delivered the following morning. Never experienced this before as I live rural.
Thanks Mobile mate and thanks Australia Post.

Theresa T

Theresa TAU

  • 2 reviews
  • 1 like

Love this keyboard

published

Just received my keyboard for iPad Pro 12.9 i love it. The delivery was very fast. Only two days. It is very light weight and easy to use. Just hoping i can get a mouse to work with it.

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Gav

GavSwanbank

Avoid

published

Delivery was quick and efficient, but unfortunately the wallet and screen protector I ordered for my new Samsung 9+ phone are worthless the wallet case will not close correctly if you actually use it for what it is intended to be used for so don't bother inserting any cards or cash. The screen protector is also no good it will not seat correctly and renders the touch screen unresponsive. Waste of money.

Louart

LouartHobart

Fantastic service!

published

After having no luck with local retailers Mobile - Mate's knowledge and excellent service was refreshing. Products were exactly what I required and were delivered promptly. I will definitely be recommending them to friends and family.

Excellent service!

published

I placed order Sunday evening. Received confirmation immediately. Clear tracking communication all the way. Delivered to my office Tuesday afternoon!
Fantastic! Thank you.

Excellent service

published

I placed my order late on Thursday afternoon and it was in my post office box at 7.30 am on Friday morning

Paul

PaulCanberra

  • Verified customer

Excellent service

published

Ordered two phone cases one and received them by post the very next day, also saved $25 compared to over the counter price

Page 3 of 39
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Questions & Answers

Boipuso M.

Boipuso M.asked

Can i view your smartphones and accessories in my emails [email address removed]?

1 answer
Fired Up
Fired Up

Not mine as I dont have any ?!

Jimmy

Jimmyasked

can i buy a note 3 battery and how long is delivery time?
Live in Mill Park 3082 vic

1 answer
Fired Up
Fired Up

Get someone to check via their website

FarhatC40

FarhatC40asked

I've been trying to get my hands on a genuine Note 4 battery for a while now. But its been really difficult to get a hold of them in Australia. Does anyone here who has bought a samsung battery from these know for sure that they're genuine/ would recommend them? Also, anyone know what happens if the battery is faulty what can be done?
Thanks

1 answer
Jasper
Jasper

Sorry I can't help you with this question, as I bought only a cover for my tablet. Hope someone can help you.

Get an answer from our members

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