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Reviews

4.8

773 reviews
5
(723)
4
(19)
3
(3)
2
(9)
1
(19)
  • Product Quality
    4.3 (32)
  • Return Claim MadeYes (2) · No (33)
  • Shipping
    4.6 (31)
  • Warranty Claim MadeYes (2) · No (31)
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Big Phil

Big Philnelson bay

Excellent to do business with!

published

I needed two mobile phone cases... As an online seller for 20 years myself, I know when a company has it "right". Mobile Mate ticks all the boxes. Fast response and communication, four days from door to door - including a weekend - and to a "rural destination", excellent packaging and prompt follow up. I have no hesitation in recommending them to others. Thanks, guys, your great service and product is a credit to you.

George D

George D

  • 2 reviews

Excellent company

published

I have dealt with Mobile Mate on a number of occasions over several years. The service, price, and responsiveness has been excellent each time. Their product range is second to none and they have all those obscure accessories for phones no longer supported elsewhere. You'll generally get your product within a day or two of ordering and if not they will advise you when it will arrive. Don't you wish all companies these days behaved like Mobile Mate? Fantastic people to deal with!

Customer Service

published

I recently required a mobile phone cover and finally emailed Mobile-mate. From then the service and efficiently of the Sales and Customer Service back team were outstanding. Just what it use to of my be. The prompt and speedy delivery of my purchase was quite a surprise. Further more I had emails advising me of the progress and what was said did happen. No fuss whatsoever. Brilliant experience and I recommend the company to anyone.

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Mary

MaryMelbourne

Excellent service

published

Thank you for the quick service the cover for my phone arrived the day after I ordered it! This was after I had to wait weeks for my new phone to come from Harvey Norman so I am very impressed with your company and would definitely use it again and recommend it!



Excellent product..

published

I was delighted with my purchase.Unbelievably it arrived the day after I had ordered it.No other company has ever been so prompt..

Fast delivery.

published

My order came really quickly considering the heat wave Sydney was having. I am satisfied with my product, although I ordered the wrong product. My mistake, doh! The prices are wonderful and I am very happy as real stores don't stock the products for my specific phone. Mobile Mate does.. saviours of my HTC phone. Thanks guys, I'll be back without hesitation for the reinforced glass screen protector I really meant to buy. Kim from Lane Cove North, NSW 0:)

poppi

poppibathurst nsw

  • 3 reviews
  • 1 like

Another very happy customer

published

Got two new iPhone 5's for my wife and I and wanted a wallet case to protect them both. Checked other outlets both in shopping centres and online major stores without success. Searched online and found Mobile Mate. Had a few questions, sent an email and received a response from Cheryl really quickly. Put in an order for two leather wallet cases and a couple of styluses. Was able to pay for my purchase using PayPal at the time of ordering. Received my order two days later by post.
Really nice people to deal with, great products and competitive price. Offered free shipping for purchase over $80 which mine was and very pleased with the overall process and the deal. Thanks MobileMate

robbie80

robbie80Greater Melbourne (Outer), VIC

  • 12 reviews

Excellent and quick service!

published

Excellent quick service from online store! Great selection of hard-to-find cases (ordered one for a relative's Telstra phone). Not surprised that this site has had so many good reviews. First time and very happy customer!

Karyn

KarynBrisbane

  • 3 reviews

Leather Wallet Case for iPhone

published

Thanks Cheryl, I received my iPhone case today in Rosewood colour and am loving it !

The leather looks and smells great :) Unlike another case I was sent last week from another supplier who claimed their product to be leather but was in fact a fake PVC version !

Thank you for such a speedy service, i placed order on Monday afternoon and had a notification from Aust Post to pick up my item on Tuesday.

And most of all, the quality of your product is 5 star !

I would recommend Mobile Mate to EVERYONE who is looking to buy a case for their Mobile phone, great price, great service and great quality !

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David

DavidPerth, WA

Great product and service

published

Absolute perfect product! Terrific service, delivery in 2 days!¡! Unheard of!!! Will certainly purchase again. Great experience. The product was great in that it wasn't a rubbish Asian knock off, but something that was exactly what I wanted! Decent Nexus 9 products are hard to find, if not impossible.
I am very happy.

Thanks Mobile Mate Team

published

Thanks to all the Team at Mobile Mate --very fast and most efficient service! Very definitely recommended for all things mobile!

Super Quick

published

Love these guys - always have what I want and super super quick - ordered a case yesterday and arrived this morning :)

Happy, satisfied customer

published

Competitive prices and easy to navigate website. My order received prompt attention and delivery details advised.
Product ordered online on a weekend, arrived Tuesday morning. Excellent service.

Excellent Service

published

I bought a cover for a Motorola E4 phone. What Mobile Mate made very helpful was their website specified all the model numbers of phones that the particular cover would suit thus avoiding getting an incorrect cover. Like others, I found Mobile Mate's service fast and efficient.

JJJ

JJJGordon

  • 2 reviews

Fast reaction to my request for help

published

I ordered a glass screen protector which arrived damaged. I notified Mobile Mate and they immediately dispatched a replacement for me on the same day. Really excellent service.

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Rob Irvin

Rob IrvinAnna Bay

  • 3 reviews

Immaculate service and range from Mobile-Mate. Best I've come across.

published

Great prompt service. I sought and ordered a cover for a Sony Xperia Z4 tablet. It was never sold here in Australia and was bought from Overseas. Despite that Mobile-Mate managed to have one delivered to my door in 2 days. This is great service. Excellent to even have one in stock, and equally great to have it delivered so fast, and of course at the best price I could find, anywhere. I've recommended Mobile Mate to my friends and family as a reliable company to deal with. Top price, great range in stock, and super fast delivery. Well done indeed.

Awesome

published

Good prices, quick deliver and best products. Will recommend to everyone. Best online experience ever. Satisfied with my purchase (

Excellent service

published

I ordered a case for my Moto-C mobile phone over the Internet on Monday night, and it arrived by OZ-Post the next Wednesday morning ! $24 + $8 postage. Excellent product and great service !! No such cases in my local K-mart but I couldda got something maybe "near-enough" ( a $7 iPhone 7 case ?) - but glad I didn't compromise
over a few $$$s

Excellent service

published

Ordered Friday, received this am, very impressed and happy with the product, quality case, will recommend to my friends and will be back for more its and pieces for my husband.

David

Davidadelaide

Fake product

published

I recently purchased a replacement battery for my galaxy note 4, what ive received is either a faulty battery or a fake, it drains quicker than my original old battery ! I would not recommend mobile mate.

1 comment
David
David
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Questions & Answers

Boipuso M.

Boipuso M.asked

Can i view your smartphones and accessories in my emails [email address removed]?

1 answer
Fired Up
Fired Up

Not mine as I dont have any ?!

Jimmy

Jimmyasked

can i buy a note 3 battery and how long is delivery time?
Live in Mill Park 3082 vic

1 answer
Fired Up
Fired Up

Get someone to check via their website

FarhatC40

FarhatC40asked

I've been trying to get my hands on a genuine Note 4 battery for a while now. But its been really difficult to get a hold of them in Australia. Does anyone here who has bought a samsung battery from these know for sure that they're genuine/ would recommend them? Also, anyone know what happens if the battery is faulty what can be done?
Thanks

1 answer
Jasper
Jasper

Sorry I can't help you with this question, as I bought only a cover for my tablet. Hope someone can help you.

Get an answer from our members

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