I find all your sachets don't dissolve properly even after stirring vigorously..i have to squish the blobs against the cup

We love love this coffee hubby buys like 4 boxes at a time. He stirs in milk first then adds the hot water no drama never heard of the crackling noise

Makes an odd crackling sound like tiny little fireworks when adding water. The powder kinda turns into lumpy glue that floats around the top no matter how much you beat the hell out of it with a spoon. Did I mention the taste? Barely drinkable.

Great instant coffee, just add a little milk and stir when adding water, comes up smooth and full of taste, sprinkle on a bit of chocolate and tastes just as good as one done by a barista, love it

Really enjoy the taste. As far as lumps go, no problem. All you have to do is mix the powder with a little milk or hot water,stir thoroughly then add the rest of the hot water. Simple. great product

I have bought Moccona strong Cappuccino since Nescafé change their recipe, Now Maccona has altered the taste, I'll be saving my money in future.

I'm not sure what the cracking noise is people are talking about? I've never heard it. I mix my sachet first with a small amount of milk and stir well until smooth then add the boiled water....delish

I quite enjoy the moccona cappuccino sachets! I mix mine in a small cup with hot milk & mix very well or else it can be quite clumpy.

Boil the kettle to 80 degrees C, put the sachet in, pour 150ml into the cup and stir!
I love this product. You don't need any milk or sugar, it already has it in the sachet for you! Give it a really good stir and you are done. Sometimes I chuck it into my thermos and just shake it and its delicious :) great for on the go. The crackling sound happens only when the water is too hot :)

I actually really like this product, which is shocking seeing how much people hate it on here. I would emphasise following the instructions though - the first time I tried this it was gross and watery, and the next time I realised you're only meant to put 150ml of water in it, not a full mug. So I did that and it was delish!!

it taste horrible, cracking sound . .. never in my life have ever tasted such ugly coffee! maccona u should improve or do something to this! this is just a shame to provide such a terrible product!

I have been drinking Nescafe strong cappuccino until i saw the Moccona ones half price. This product it terrible. Is clumps into a chewy goo. Its watery and tasteless. Doesn't even include the chocolate shaker like Nescafe does. Back to Nescafe i go.

Just opened another box of cappuccino strong and found some of the satchets not sealed on the corner. The powder is a solid block. This is the second box that I have found damaged sachets in and have had to throw them away. I have taken photos this time incase someone is interested.

I waiting for speacils

I have always loved Maccona and Nescafe strong cappuccino in their satchels. The last Macconos were on special at Coles, so I purchased 3 boxes. Wow what a terrible taste, what went wrong? I took them back to Coles and received a refund. Hope the taste is fixed or I'll be sticking only with Nescafe. It was not only myself, my Wife could not drink it either.

Moccona sachets were on special so I bought 4 boxes, terrible mistake as the coffee is tasteless and makes a weird cracking sound when adding the water. Will be returning the boxes and not be buying this product again

My daughter and I thought it would be fun to try the Moccona Rocky Road Latte sachets; we will not be drinking them ever again. I frothed milk as I like mine creamy, and find most sachet lattes taste better with hot milk. As I poured the hot milk in it started to crackle like popping candy, I was concerned that my cup was breaking because there is no logical reason why a latte should make that sound. The mixture does not mix in well even after being whisked quickly and smooshed against the side of the cup. The taste was lacking coffee flavouring and was iddly very thick. I will never buy Moccona sachets again.

I have been using cappuccino satches for years i look fwd to my one coffee a day .. found new product very weak i use the strong ones.. what can you do i suppose to put 2 in together or change brands.

I made the switch to Moccona Cappuccino sachets (from Nescafe) last year, as Nescafe changed their formula to something undrinkable.

Horrified to find the same has happened to Moccona. Went to make one this morning...weird fizzing noise, wouldn't all mix in, went super lumpy... Thought I just had an off sachet, so grabbed another. Exact same thing.

It appears I have a box with some of the old formula and some of the new, as the previous ones I'd been drinking out of this box have been fine!

So unimpressed.

(Was about to make a complaint to Moccona when I found these reviews with people experiencing the same.)