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Reviews

(28)
(3)
(1)
(0)
(6)
  • Transparency
    3.6 (9)
  • Customer Service
    4.2 (33)
  • Loan TypeFixed Rate (15) · Line of Credit (3) · Variable Rate (1)
  • Application Process
    4.3 (34)
  • Timeliness
    4.3 (33)
  • Loan Term 4.571 months (14)
  • Cash Arrival2.706 day(s) (17)


Linda

LindaNortheast, VIC

  • 2 reviews

Handy

published

This time round was pleasant free flowing and the teller was polite informative an patient and we thank her for making it a pleasant transaction as we also have to travel 40mins to you last thing you need is rudeness an arrogance as to what it was like on our previous visit before this one but this time all round happy thank you

Customer Service
Application Process
Loan Start DateMarch 2022

Fast easy application

published

Fast easy and very nice customer service.
Would recommend to anyone.
Easy for a car loan as well and they figure out what you can borrow as well. Five stars.
Thank you x

Application Process
Timeliness
Cash Arrival1 day(s)
Nathan Connolly

Nathan ConnollyIllawarra, NSW

Yes money 3 is perfect I like the staff very helpful and kind I will get more loans in the future

published

No didn't experience any unexpected cost extremely satisfied and customer service experience was excellent I would recommend money 3 to anyone who wants or needs a loan Mayfield branch awesome

Customer Service
Application Process
Timeliness
Tricia J

Tricia JCentral Highlands and Goldfields, VIC

Times have changed

published

I appreciate the loan and the short time it took to process however times have changed in Ballarat. Once staff were very friendly but I have found the staff appear unhappy and I have on both occasions left there feeling like scum and worthless. The computer is filthy and when I mentioned it politely I was ignored. The screen is so dirty it’s hard to see the details and the keyboard as bad. I wish I had more options for loans but I don’t. I also wish the staff were friendly



Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2022
Loan Term 5 months
Cash Arrival1 day(s)
See all answers

Shelly

ShellySydney, NSW

Went the extra mile

published

Was having difficulty getting approved for a small loan but couldn’t understand why cos I had no defaults. Very helpful lady at Penrith branch went the extra mile to print out a loan that didn’t even exist. If it weren’t for her I would never have known. Thanks money3. Will definitely be back.

Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 3 months
See all answers

Jess

JessGreater Melbourne (Metropolitan), VIC

Fast every time

published

I love this company the girls at Epping branch are very helpful, the process online is quick and easy, the option to collect you're cash in-store is so good, very happy :)

Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 3 months
Cash Arrival0 day(s)
See all answers

Trish

TrishNew South Wales

  • 2 reviews

Money 3 are really friendly

published

Customer service is great. No extra cost. I’m very satisfied how quick the loan was approved. It’s really easy to walk in upload your documents you need from the branches computers

Customer Service
Application Process
Timeliness
1 comment
Money3
Money3Money3

That's great to hear Trish! Thanks for leaving your feedback.


Easy to apply and fast

published

Customer service was excellent, there was no hidden costs or other issues. I am very satisfied and impressed how fast my loan was approved and deposited in my bank account

Customer Service
Application Process
Timeliness
Loan Start DateMarch 2022
Loan Term 6 months
See all answers
1 comment
Money3
Money3Money3

That's great to hear Shirley! Thanks for leaving your feedback.

Knowles H

Knowles HLaunceston, TAS

Launceston branch

published

Customer service was good always is
No extra costs got alittle bit off for paying out early so that was good
Doesn't have a rate or interest rate is all detailed in application process

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Money3
Money3Money3

We're glad we could help! Thanks for leaving your feedback.

Tina

TinaMurray Region, NSW

  • 2 reviews

There when life does not always go to plan.

published

Always a good experience...staff are friendly...Its just good to know you can get assistance when you really need it especially when life does not always go to plan..thank you sincerely.

Customer Service
Application Process
Timeliness
Loan Start DateMarch 2022
See all answers

Tom

TomSydney, NSW

I have a car loan and a fast cash loan

published

Money 3 always gives me helping hand when needed for example had my mother's funeral not too long ago and money 3 gave me a helping hand I give money 3 five stars 10 out of 10 thank you so much

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 3 months
Cash Arrival1 day(s)
See all answers
1 comment
Money3
Money3Money3

We're glad we could help Tom! Thanks for leaving your feedback.


Cazza

CazzaGreater Melbourne (Metropolitan), VIC

Fantastic service at Traralgon store lovely staff good to be treated like a customer

published

Excellent staff at Traralgon no extra charges interest rate average really prompt action very dependable to help nice to be treated like a customer online service fantastic thankyou money 3

Customer Service
Application Process
Timeliness
Loan Start DateJanuary 2022
Loan Term 3 months
See all answers
1 comment
Money3
Money3Money3

The Traralgon staff will be very happy to see this! Thank you for leaving your feedback.


C.kennedy

C.kennedyMurray Region, NSW

  • 3 reviews
  • 2 likes

Great service, fast cash loans

published

Money 3 have such great service and have very fast cash loans, it is great loan company wouldnt go anywhere else, very nice workers, would suggest them to every one

Customer Service
Application Process
Timeliness
1 comment
Money3
Money3Money3

That's great to hear! Thanks for leaving your feedback.


RAWIA

RAWIANew South Wales

Perfect

published

Best customer service I would always go back to money 3 it is number 1 I’m always satisfied with them and they are fast with their approval wouldn’t go anywhere else

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival1 day(s)
See all answers
Shavina Matthews

Shavina MatthewsSouth East Queensland, QLD

Perfect for when i need quick cash A+++

published

I think money 3 would be the best place to get a loan for myself & im so happy they gave me a go! & i would never let them down always keep upto date with payments! A+++

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2022
Cash Arrival0 day(s)
See all answers
1 comment
Money3
Money3Money3

We're glad we could help Shavina! Thank you for leaving your feedback.

patricia

patricianewcastle

  • 4 reviews

Great friendly service!

published

Great friendly service! Affordable repayments,fantastic! The service is quick with an easier computer system yo upload all documents required.Fast and friendly! Money3 makes it easier to to loan for quick cash than other lenders.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

ANT

ANT

  • 3 reviews
  • 1 like

Got a loan before no issues now all of a sudden its a issue??

published

Had a loan with Money3 Before and got accepted for $200! Now i had to get some dental work done and now they cant accept me? I have paid the last loan off on time never was a late payment at all. DISCRIMINATION!!!!

Customer Service

It was fast and easy

published

I'm very happy with how everything went. There r no hidden costs or any nasty surprises I received my funds within the time stated and repayments r fair thanking you

Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2022
Cash Arrival1 day(s)
See all answers

Page 2 of 2

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Questions & Answers

Pamela I.

Pamela I.asked

I'm old customer fron money 3 did I still give all my details again I'm on time payer to

No answers

Candy

Candyasked

Can I pay off early to reapply straight away?

1 answer
Money3
Money3Money3

Hey Candy, as every situation is different, l would suggest you contact our customer care department on 03 9093 8230 or head to our website www.money3.com.au and click on Chat to Us :)


Lor

Lorasked

Hi how long does it take to get approved and will it be in my bank today

1 answer
Money3
Money3Money3

Hi there, once approved and disbursed from our end, it usually takes anywhere between 24-48 hours for funds to clear by your bank.


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