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Can't find my loan account
I got approved for a loan for$300 yesterday it was meant to be in my account yet it is not and I am having trouble finding out what has happened please help me with the money in my account I'm not going to be getting a little bit in front
1 comment
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Natty86Perth
- 8 reviews
Terrible
So applied on a Fri supplied everything then the Thursday after I had a missed call no voicemail so check my member area said cancelled said if I still wanna go thru to click the link which I did then that was called to no explanation nothing pretty annoying I’ve had loans before never had this
2 comments
Money3Money3
Hey there, l'm really sorry to hear of your inconvenience. I would like to investigate your account for you, could you please send your full name and date of birth to [email protected]. Have a great day.
Just forwarded my info to u
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Chris MMurrumbidgee Region, NSW
Very good
I have never had a problem with Money3 All my loans have always been approved They are fast and easy to apply for The money was in my bank the same day I would recommend them to anyone
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Miss86Greater Melbourne (Outer), VIC
- 4 reviews
- 3 likes
Really disappointed
Today i applied for a $300 fast cash loan from werribee branch . I have had 2 in the past 12months, a $700 loan and $200 . Paid off both without issue. I received voice messages and emails saying i had paid off my loans and im a valued customer & invited me to apply again if i need help. Well on Friday i did need help, i applied, and by Monday I receive 2 phone calls from a lady from the Werribee branch asking me what seemed to be 50 questions on what's this and that on my bank statement. i began getting frustrated, and explained to her i have...Read more
paid off my previous loans to which she replied i have more debits out of my account this time. my circumstances are almost identical to when i had my previous loans. I returned to Money3 because of the easy application process. I have come to realise their is no consistency it really depends on who you get processing your loans. Obviously it means nothing to them if you have been a good customer in the past. Goodbye Money3 i will never be a customer of yours again.Similar opinion? Write a review on ieatwords.com.au!
tanyaSydney Surrounds, NSW
crap service
I Have been going for years. Never missed a payment, I was always on time with payment. Monday went the girl said no i was knocked backed. After an hour. I tried to explain i always get loans. even if i can get smaller amount. She wasnt even interested, I was a bother to her. she laughted at me. Shame on her. she needs a course on manners. You have lost a very long time customer.
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FabSydney, NSW
Money 3 your company is pathetic
Applied for a loan on Thursday. Supplied bank statements twice. Spoke with the customer service team to answer questions they had. Received an email on Friday stating that my application was approved and that funds would be dispersed on Monday. In the meantime your company changed. Monday no funds, telephone services were down. Tuesday no funds. Spoke to two more representatives about disbursement who stated as long as I'm with a major bank funds would be received today. Receive an email stating that important action is required. Statements ag...Read more
ain before my loan can be approved. Spoke with another representative, who stated by law statements are needed, which were sent twice already, and an approval letter was received. "sorry statements are required" I needed the cash four days ago. Your truly are crap companySimilar opinion? Write a review on ieatwords.com.au!
NoelsBrisbane
- 7 reviews
Handy when needed.
Didn't get the amount asked for but what I did get will help a bit towards my car repair..customer service was good. Loan was done fast and with little fuss.
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RayCentral Queensland, QLD
The ladies have the best customer service
I am absolutely happy with everything I think the ladies deserve a race there was great customer service quick cash loans are actually quick I recommend everyone to come to money 3 rockhampton
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KathyMount Martha
- 3 reviews
ABOVE AND BEYOND!
i was really taken care of,not only did i receive a loan, but the staff member(Danielle),was so fantastic,and it was all processed quickly and efficiently.
Thank you so much and i will definitely recommend Money 3!
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SerenaPerth, WA
- 2 reviews
Excellent service .highly recommended.
Excellent service .quick approval. I am very satisfied customer .finance a car for my daughter last year . I am now going to try finance a car thru money 3 for myself as I need a upgrade .
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Shandell hallSydney, NSW
I have been a long time customer & happy with your service have recommended money 3 to family & friends
Very satisfied & your staff in liverpool office are very polite & friendly have never had any problems or extra charges on my cash loans or car finance. Thank you very much
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kezzaMetropolitan Adelaide, SA
- 3 reviews
- 1 like
Best company
Very satisfied and the staff were very helpful highly recommended wouldn't go with anyone else from now on if your looking for fast/personal/or car loan try money 3 the best
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KylieSouth East Queensland, QLD
simple. affordable. fair.
The team at Goodna are always friendly and helpful. My loans are always processed quickly and response time is always swift. Quick and simple application process and the option of either cash payments or bank transfer is extremely convenient.
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Neil HDarling Downs, QLD
Great service
Quick and easy loans. Hassle free no hidden extras with friendly staff and easy online access for members. I would definitely recommend others and always use money 3. Thank you.
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Good way to get a small loan when u need it
Easy application on line money 3 is a quick and easy way to get a quick Loan thanks heaps .have used them in the past very helpfull would use them again
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Maxenne D.Gippsland, VIC
Service with a smile
Fast & simple. The staff at Traralgon are always friendly and very helpful even if the customer isn't very tech savvy. The repayments are affordable. I would happily recommend their services.
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BillyVictoria
- 2 reviews
- 1 like
I wouldnt know what to do with put they help
Girls are great. Service fast.
Apsolutly happy with everything.
I’m regular costumer and they treat me with respect. Would recommend to everyone
They offer great loans great repayment options.well done.
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Stuart L.South East Queensland, QLD
- 2 reviews
As always Money3 offers assistance in an insecure world!
Served by the same compassionate staff member as in the past, a fast cash loan was secured without issue and kindness. Complete satisfaction with a momentary yet valued safety net.
1 comment
Money3Money3
We're glad we could help Stuart! Thanks for leaving your feedback.
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Awesome love working with them
Amazing staff and very good service their a joy to use when needed they have helped me get my car repaired and helped purchase a fridge when mine died a few weeks ago
1 comment
Money3Money3
We're glad we could help Leanne! Thanks for leaving your feedback.
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Catherine whiteHunter Region, NSW
Excellent
As always money 3 was fantastic always more than helpful in looking after me the girls at Mayfield are very professional and the customer service is excellent thankyou for the use of money 3
1 comment
Money3Money3
The Mayfield staff will be very happy to see this Catherine! Thanks for leaving your feedback.
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Questions & Answers
Pamela I.asked
I'm old customer fron money 3 did I still give all my details again I'm on time payer to
No answers
Candyasked
Can I pay off early to reapply straight away?
1 answer
Money3Money3
Hey Candy, as every situation is different, l would suggest you contact our customer care department on 03 9093 8230 or head to our website www.money3.com.au and click on Chat to Us :)
Lorasked
Hi how long does it take to get approved and will it be in my bank today
1 answer
Money3Money3
Hi there, once approved and disbursed from our end, it usually takes anywhere between 24-48 hours for funds to clear by your bank.
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Money3Money3
Hi there, we are no longer affiliated with the branch network and are unable to assist you. You will need to place your feedback on the Money3 Branches product review page.