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Reviews

4.4

161 reviews
5
(127)
4
(11)
3
(1)
2
(3)
1
(19)
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    5.0 (15)
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Julie

Julie

  • 2 reviews

A very professional team

published

As managing agents for our home whilst we were overseas for 12 months, Morton were quick to inform and address property matters. They were attentive to detail and worked well for not only the property owner, but also for the tenants.
Monthly statements were on time and clear.
Many thanks for a great job.

Scott

ScottSan Francisco

  • Verified customer

Professional and proactive

published

As an offshore landlord, I have been delighted with the service provided over the past years by Morton in general and Jasmin in particular. Always responsive, regularly anticipating my requests and a pleasure to deal with. They are the third managing agent I've used in the area, and potentially the last.



Happy Land lord

published

It is with pleasure I write this review, Morton and Morton have looked after our property for over fifteen years.
It has never been without a tenant, the property has always been looked after in a very professional way.
I have appreciated the attention from the staff from the beginning with Josh, and the later years with Tyler.
Tyler has always kept us informed she has always been very helpful a pleasure to deal with. Tyler has a very unique and professional understanding of both Landlords and Tenants.
We feel very fortunate to have Tyler and the team looking after our property.
Sue

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Good service

published

We've rented from Morton for just over a year now, our experience has always been enjoyable. The start had a few issues but only minor. We love the apartment we rent and have great communication with Jasmin - she is always very accommodating

Best property managers and agents in the East!

published

I have an ongoing relationship with M&M Woolloomooloo for many years, there are second to none when it comes to agents and property managers in the East. I am a tenant and they are most helpful me with anything I need. I have never a thing to complain about. I feel very lucky to rent through them, Tyler and Jasmine are very professional and on the pulse.

Great communicator, super professional

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We have rented with Morton and Morton for just over 1.5 years. Jasmin is our property manager and she has been amazing.

Morton Woolloomooloo

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Dealing with Tyler at Morton has always been a pleasure. She actions any issues we have, as tenants, as quickly as possible. Whilst we rent here, we also own two apartments ourselves and would be happy to use Morton and Tyler as agents should we need to re-tenant them in the future.

Moreton Team and Staff

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The team at Moreton are the most professional real estate entity that I have dealt with. The staff are friendly but most importantly are effective and efficient in handling the business they conduct. A stand out is Tyler and the manager Noel is also available in anyone's absence.

Great team at Woolloomooloo

published

I wanted to give the team at the woolloomooloo office a good wrap! I have been dealing with Tyler and Jasmine in the rental office and have always been meet with a smile and they have always gone out of there way to assist me.

I have also had dealings with Noel around 2003 and when I lived here previously and was very happy to see he was still in the Woolloomooloo office on my return last year. I have had many conversations with Noel and Josh in regards to purchasing again on the wharf and have found them a wealth of knowledge and have the the upmost faith in there integrity as agents.

All in all I can highly recommend the Morton team and look forward to future dealings with them.

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Outstanding Woolloomooloo Office

published

I have been a client of Morton Woolloomooloo for over 5 years and have nothing but positive words for the whole team. I have bought properties from Noel both on and off market, have two properties under Tylers management, have them both leased efficiently by Dylan and to top it all off I am a tenant of an additional property under their management. Cant be faulted across the board.

Honest Tenant Tricked

Honest Tenant Tricked

  • 2 reviews
  • 3 likes

Careless and hell bent in making your life miserable

published

Think Wall Street trader but more like a shark with zero personal skills and as annoying as a drunk when you're sober. Unprofessional, rude, arrogant and misleading. Staff turnover is unsurprisingly high. They will try and trick you in all possible manners - read at least 3 TIMES everything before signing. I lived in London for ten years and even there which is THE CITY full of sharks by definition I never EVER bumped into so much dirt.

Frustrated Customer

Frustrated CustomerSydney

  • 2 reviews
  • 3 likes

Worst Experience Ever

published
LM

LM

  • 2 reviews

unethical agency

published

I've just recently rented via this agency. I had a terrible experience while renting. They are very rude and unprofessional. If there are 10 managers in the agency and all of them love charging with fees what I wasn't entitled for.

GrumpyOldMan73

GrumpyOldMan73Sydney, Australia

  • 2 reviews
  • 6 likes

Utter cowboys

published

Slow at getting issues rectified while living in the apartment, and then try to extract every last drop of cash out of your bond when leaving the place despite leaving it in good nick. Utterly disgraceful. I pity anyone who has [name removed] from M&M running their lease in the future (could well be driven by company policy which means they are like this across the board).

If I could give negative stars I would, believe me. Tenants and owners beware - this mob are just out to rip you off.

Rude, arrogant, dishonest

published

You think of your typical bad real estate agent, think Morton and Morton. All fine when signing the initial lease, but ongoing communication and dealings were shocking. Tried to renew after the initial lease but got nothing but lies in person and refused to send emails in writing confirming a new lease, seriously wasting my time when I could have been looking for something else. Typical cliche real estate attitude of talking down to customers by younger staff members with superior attitude.

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Worst Real Estate Ever

published
wiseOwl

wiseOwlsydney

  • 2 reviews

Worst of the worst

published

Incompetent con artists... they are slow/lazy/ignore you when you need something from them... but they are rude and very aggressive when they need something from you. I could fill volumes with stories about them.. but I will just give one piece of advice.

If you absolutely must deal with these "agents" ... make sure to keep very accurate records of everything (dates/photos/emails etc)... they will try to rip you off at every turn (tenants and owners). Make sure to deal with them only over email. They will try to do everything over the phone (so there is no record and so they can try to quickly hoodwink you while youre thinking on your feet)
The pros are that I dont have to deal with them anymore
The cons are that these agents are cons

Agents have no respect to the code of conduct

published

Unreliable, unreasonable, agents have no respect to the code of conduct, I cleaned the unit paid for all the cleaning, still they want me to pay 224 (Apartment Cleaning) + 114 (Carpet Cleaning) + 110 (Pest Cleaning)...rip you off by using their own cleaners.....not so happy with the real agent....they really sucks

suz1100

suz1100sydney

Best avoided

published

Agents where fantastic !

published

I am not sure what that last review was about because I found the team at Morton & Mortonto be very professional and on the ball.
I could highly recommend them as agents who look after there tenants and also landlords.
I rented with them and ended up thinking they where that great that when I bought a property they managed it :)
Ontine, helpful, service, get hands dirty, communication.

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