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Reviews

4.6

173 reviews
5
(142)
4
(15)
3
(1)
2
(0)
1
(15)
  • Build Stage
    • Pre-Construction (20)
    • Post-Construction (14)
    • Mid-Construction (2)
  • Customer Service
    4.9 (27)
  • Site Admin
    4.6 (13)
  • Timeliness
    4.5 (13)
  • Structural Integrity
    4.5 (10)
  • Plumbing & Waterproofing
    4.4 (10)
  • Electrical & Lighting
    4.8 (10)
  • Flooring
    4.5 (10)
  • Transparency
    4.8 (20)
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Alena G.

Alena G.Perth, WA

  • Verified customer

Friendly, attentive and patient!

published

We are very thankful for the assistance and advice we received from both Sarah and Kevin. We decided on our purchase rather quickly and a little bit "backwards" and they were very patient, understanding and attentive with our questions, decisions and queries. Being first home buyers, we are thrilled to be in contact with such great individuals and cannot wait for what the future holds for us.

Customer Service
Transparency
Site Admin
Build StagePre-Construction
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Vivian Z.

Vivian Z.Perth, WA

  • Verified customer

Great works and Nice people

published

Very thankful for Chole and Damian, helping me a lot during the construction. I have 4 properties with Nicheliving. They are doing excellence jobs. People are very professional and responsible. They will explain every detail in different stages clearly. I have my Key handover recently, I am satisfied with every thing so far.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Farit

FaritPerth, WA

  • Verified customer

Excellent work on sales and pre construction stage!

published

I would like to thank Ethan, who took me through the sales and pre construction stage of my new home. He explained me some things and stages that I will go through on building my home, always in very well mannered and professional way, in very good communication and in time responsive way. So far, so good, I hope and believe that building and final stages will go nice and smooth as well.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateNovember 2020
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Penny

PennyPerth, WA

  • Verified customer

Finally got the Key, Disaster and Nightmaresssss

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
Nicheliving
Damian L.Nicheliving
  • Verified customer

Nicheliving Review

published

While being involved with Nicheliving, Ethan has helped me within the pre construction phase by helping me not only understand the steps and procedures that go with building a house but the mentality and motivation to possibly invest in more properties in the near future through Nicheliving. His assistance has helped ensure that the process of my first property being built will run smoothly in the hands of himself and necessary colleagues. I would recommend anyone who is looking to buy or build their first home to get in contact with Ethan for any advice or property enquiries.

Customer Service
Transparency
Build StagePre-Construction
Molros

MolrosPerth, WA

  • Verified customer

Dianne is a fantastic Property Manager

published

Dianne Huggins has managed our investment property since construction was completed in September 2014. She is fantastic and we cannot fault her. She does what she says she will do, always follows through and goes above and beyond. Her communication is A1. Even when we had a tenant go AWAL on us she was a calming influence and really took a lot of the stress away.

Customer Service
Transparency
Site Admin
Build StagePost-Construction
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Kylie

KyliePerth, WA

  • Verified customer

1st class property managers!

published

I have lived in this house, managed by Niche Living, in Armadale for 18 months.
As a Tennant it has been a pleasure to have Dianne Huggins and/or Aileen Pearce to help me with any queries I have had in a prompt and efficient manner. Nothing is too much for these ladies.

Build StagePre-Construction
Fabio

FabioPerth, WA

  • Verified customer

Super Helpful

published

Easy to deal with, special thanks to Dianne Huggins, who assisted us in looking for properties guiding us through the whole process. Very friendly, great communication and timely response. Overall great and pleasant experience, with hassle free. I would definitely recommend to anyone who is looking for a great service.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
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Mark

MarkPerth, WA

  • Verified customer

Perth's Finest

published

Dianne Huggins of Nicheliving is a responsive, accomodating Property Manager. She is always doing her best contacting contractors when there's a problem in the property. She's easy to talk to and she's been there ready to assist us during our application. Makes your life pretty simple and easy. Ps: Nicheliving is a good real estate company and they help people.

Mark & Cindy
Gosnells 6110

Build StagePost-Construction
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Javeed Khan

Javeed KhanWestern Australia

  • Verified customer

Professional, Ethical, Effective, and Reliable Property Management:

published
Build StagePost-Construction
Asim M.

Asim M.Perth, WA

  • Verified customer

Perfect and nice management

published

Property is well managed Dianne is looking after my property and rentals from approximately 5 years and i am very happy with her and Niechliving property management they are well managed and very cooperative. Even in this low rental market I never had an issue leasing my property with there good effort every time.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2015
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Tony

TonyPerth, WA

  • Verified customer

Couldn't be happier

published

We have lived in this Niche Living home now in Armadale for about 5 or 6 years and we couldn't be more happy with the place and the support we receive especially from Dianne Huggins, and Aileen Pearce. Over the years a few minor problems have surfaced and these girls have been quick and efficient in resolving the issues. The house itself is of good quality materials and is backed up by friendly quality staff always ready to offer any assistance at all...

Customer Service
Transparency
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
Lukeringin

LukeringinPerth, WA

  • Verified customer

First class service with a smile

published

Jay Mackenzie helped me secure a property in Orelia for both myself and my mum to move into from Melbourne. He was very helpful by meeting me at the airport and making the process as simple and smooth as possible. Can't thank him enough, looking forward to moving to Perth!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateFebruary 2022
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Skull

SkullPeel, WA

  • 2 reviews
  • Verified customer

Met all expectations

published

From the outset of the property purchase to the build we were presented with factual information which was followed up with a professional approach which met all claims and expectations. All staff from sales, through to Customer Liaison and the building and building supervision were very professional. It made the whole experience very satisfying.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
Alice

AlicePerth, WA

  • Verified customer

Great customer service, amazing sales rep

published

I am so grateful for Nicheliving and i want to say a specific thank you to Nyenda Siapenga. Very helpful from the very beginning to the end. I knew absolutely nothing about the process of buying a house and he talked me through it all. He was always happy to answer my questions and made sure i was kept up to date with what was happening. I would recommend friends and family without even thinking twice

Customer Service
Transparency
Build StagePost-Construction
Construction End DateDecember 2020
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Rita jiada

Rita jiadaWestern Australia

  • Verified customer

Only The Very Best Service

published

Im so happy about the service and I want to say thank you Sarah for your help, I really appreciate it, she was very helpful. She also helped me get into a rental while my house is being built. Five star service.
I will being referring my friends to Sarah, thank you.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateNovember 2020
See all answers
Lisa

LisaPerth, WA

  • Verified customer

Amazing Sales Rep

published

Met Sarah on Friday in Hammond Park for two viewings. She was extremely professional and friendly. I had so many questions and she answered them all well. I ended up taking up 3 hours of her time but she was more than happy with this. Its comforting being a single female talking to a female consultant. I have rung all weekend with questions and she was more than happy to help me. I was so happy I referred my sister the same day.

Customer Service
Transparency
Build StagePre-Construction
  • Verified customer

The start of our new home

published

We put our deposit down on a 3 by 2 four months ago at their Landsdale site. After just a week I wanted to pull out but Jay Mackenzie sat us down to find out why and to see if there was anything they could do. He was so helpful and constructive that we decided to continue. Good job we did as we have now taken title to the land and building is starting soon. He helped us through the stress and redesign of the house. He was brilliant.

Build StagePre-Construction
seenuvasan s.

seenuvasan s.Perth, WA

  • Verified customer

Good customer service and positive communication.

published

So far, I have a good relationship with Nicheliving. Jay Mackenzie shown me different types of lands& home packages at Willetton .I appreciate his positive approach during my purchase. Sometimes if he doesn't have answers, he will get me back with the correct answers within the timeframe.Hope I will go my next home construction with Nicheliving.Thank you to Jay Mackenzie and Nicheliving team.

Build StagePre-Construction
Regan

ReganPerth, WA

  • Verified customer

Excellent customer service and communication

published
Customer Service
Timeliness
Build StagePre-Construction
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Questions & Answers

Tina C.

Tina C.asked

Most of the Nicheliving reviews are about the before sales service. How is the service about building process and built quality after land is settled ? I had my land settled in early January but haven’t got communicated with any timeline about start building. I am frustrated and seems no one can help.

1 answer
Nicheliving
Damian L.Nicheliving

Hi Tina we have a mix of both, the advantage of having a review done before holds us accountable during the construction process as the client is free to change their review at any time. In relation to your matter our GM takes these matters seriously please email him with your details at [email protected]

K. Perera

K. Pereraasked

Hi there
We purchased a house in canning vale with niche living and agent promised us that we are getting bonus points for this house but after few weeks when we asked about this he said we are not getting them so I would like to talk to director about this and who else should I talk to solve this problem?

No answers

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