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5 questions from our users

lan j.

lan j.asked

Where can I buy one



No answers

itaricebubble

itaricebubbleasked

I've just submitted my review of the Moto G5 Plus and wondering if anyone has Bluetooth issues with their phone?? I seem to have to unlock the screen on my phone in order for my phone to connect to either my car's Bluetooth or my Smartwatch. If so it kind of defeats the purpose of having a smartwatch connected to your phone.

2 answers
Sam C
Sam C

I've not had any such Bluetooth connectivity issues. My phone and car are always connected via Bluetooth. The only issue I ever have is music not automatically playing, but that seems to be an issue with the music player app, as calls work just fine. You've also mentioned that Bluetooth breaks up now and then, and I've had this too, when using 2.4Ghz WiFi at the same time. Bluetooth & WiFi share 2.4Ghz, and do interfere with one another. Since switching to 5Ghz WiFi, there's been no issues.

Sam E
Sam E

yes I purchased the XT1805 moto g 5 plus from Kogan and am having bluetooth issues. I cant seem to answer the phone normally and have to put it on speaker. I have another moto g 5 plus model XT1585 that works perfectly. I am wondering if the kogan stock was grey import?


Whippy

Whippyasked

Has anyone had any issues with ghosting on the g5 plus, ive got this very issue on my g4 plus, good phone, but it's driving me crazy, hoping they have it sorted on the g5 plus. Thanks



1 answer
Sam
Sam

Do you mean the phone screen thinks you touched it when you actually didn't? I don't have that problem on my G5 Plus.


Sam

Samasked

Does the Australian version have a gyroscope?

One of the reviews said the gyroscope doesn't work. Someone answered another question here, saying that the phone doesn't even have a gyroscope.

However, the website says it does have a gyroscope:
https://www.motorola.com.au/products/moto-g-plus#Specifications



Can someone confirm? (Also note that the gyroscope is not the accelerometer, compass or GPS; those are different.)

3 answers
Sam
Sam

I bought the phone from Good Guys, and it definitely has a gyroscope. (The gyroscope works fine, too.)

Jan K
Jan K

Can't find it maybe ?

Debra
Debra

Sorry from the wrong generation to be able to answer that. I would be contacting Motorola.au thru this link they have a chat online times listed they are roughly 8:30am - 6:30 you can contacted. They should be able to provide you this answer. Good luck. (:

https://motorola-global-en-aus.custhelp.com/app/mcp/service

Sorry just noticed you answered your own question the next day that you bought the phone.


Lockie

Lockieasked

Regarding Dilip's review above:
"I got the phone for my spouse and I wanted a 32GB version. The 16GB phone is worth the money and the battery backup is amazing. The gyro is annoying since it doesnt work and Google Maps is virtually useless because of this.
Sort this out and I will give you a 5 *"

Does this mean - GPS on Google Map and Maze will not work?

5 answers
Charlie
Charlie

Hi Lochie,. Unfortunately the Australian version doesn't have the gyro sensor, but I have found that Google maps works well in the suburbs but not city centres as it uses triangulation from phone towers for location. The signal gets scrambled around high rise buildings. Download TomTom for Android, it has inbuilt maps.

Stephen
Stephen

https://www.motorola.com.au/products/moto-g-plus

the australian model has a gyroscope according to Motorola. If your phone supports LTE band 28 (700mHz) its most likely an australian model. Kogan and others mostly sell "grey" imports with different specs. LTE band 28 is extremely valuable as virtually all regional 4g networks are going to be on that band previously used for analog tv before it was switched off and now used by telstra and optus. If you have the turbo charger with Australian plug built in it is a genuine Australian model. If supplied with a generic charger or adaptor it is a grey import.

Sam
Sam

Just regarding Charlie's comment that the Australian version doesn't have the gyro sensor: I bought one from Good Guys, and it came with a working gyroscope sensor.


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