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bridget m.
- 4 reviews
Love it, can't be without it
The camera quality is great in all different settings. The display is clear although screen savers seem to make the display dull. I use all different apps and games on mine e.g. Facebook, Snapchat, Tik Tok, etc. and it never breaks down even if i have 20 tabs open.
Purchased in March 2021.
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Jase K.Sydney, NSW
- 6 reviews
Good as advertised
Had the phone for over 6 month with no dramas
Alot of memory with decent quality camera.
Dropped it couple of times and luckily the screen was always ok
Not much bugs as it quite robust
Purchased in July 2021 at Westfield for $1,000.00.
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Kevin RMetropolitan Adelaide, SA
- 7 reviews
- Galaxy S10+ 512GB
- Verified purchase
First phone i have not wanted to upgrade after 3 months!
I am usually the type of person who likes to upgrade my phone after 3 months due to getting bored with my phone, but since getting the Samsung S10+ this has not been the case.
Purchasing the 512gb version of this phone i have to say was one of the best ideas. Having so much storage on the phone means you never run out of space and is great for storing heaps of photos, music, messages etc.
The camera on the phone is pretty good. I do find that night mode is not as good as on some other branded phones, but with a bit of tweaking you can pretty ...Read more
much get any photo crystal clear. Battery performance on this phone is also pretty darn good. I am a heavy phone user using my phone for everything including internet, apps, photos and music on a daily basis and i never run out of battery before my normal charging time in the evening. I do think the current retail price of these phones being $1,349 (as listed at JB Hifi Online as of 11/02/2020) is a little over priced though considering their are other branded phones which can do similar things for a lot less cost.Purchased in August 2021 at optus.
1 comment
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RonAdlMetropolitan Adelaide, SA
- 6 reviews
- Galaxy S10+ 512GB
- Verified purchase
One of the Best but not Perfect
I was excited to receive the phone and began to use it immediately. I like how the design and how light and comfortable it is to use with one hand. The camera is awesome and brings in a lot of strong features like presets (instagram, panorama, slow motion, time lapse, etc.) and a way to test out the pro manual settings. The front and back cameras take decent photos even at night. One thing I noticed recently after several updates received from Samsung is that the camera became sluggish and would often become unresponsive. You'd have to wait for...Read more
a while and then it will respond. The screen is good for watching online streaming. Battery usually lasts for a whole day with heavy use. Some of the things I noticed with prolonged use is that the battery sometimes feel hot from continued use. Power sharing is also a hit and miss. It sometimes work and when it does it is slow. I tried sharing power with my partner and my battery almost drained and my partner only got as much as 4% after half an hour! The fingerprint sensor is usually good but lately have become sluggish and would not allow me access however I position my finger as per setup. Backing it up requires a lot of space. I wish Samsung would develop an incremental way of backing things up instead of creating new files every time. Overall, I still like the phone over iPhone because it's packed with features and sharing capabilities (as any Android phone) but it could still be better. Samsung Galaxy has come along way but still is far from being the perfect mobile device.Purchased in November 2021.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung S10+ overall. We really appreciate the time spent to give us your perspective on this and your feedback will be forwarded onto the team so that we can conti... Read more
nue to improve on products and services. Regarding the issue with your sluggish camera, I would recommend following the steps below on clearing the cache to see if this resolves the issue:Similar opinion? Write a review on ieatwords.com.au!
LorryWide Bay-Burnett, QLD
- 5 reviews
Moisture has been detected
Every other time I plug in my charger it says moisture has been detected, beeps like a mad woman shitting and refuses to charge. Not what I expected. Really annoying.
Purchased in June 2021 at Private seller for $800.00.
1 comment
KathSamsung
Sorry to hear of the moisture in port issues you are currently experiencing with your Samsung S10+, Lorry. From what you have described, it would be best to visit your nearest Samsung service centre t... Read more
o get a member of our team to look further into this issue for you. You can find your nearest authorised service centre via the link below: https://www.samsung.com/au/support/service-centre/Similar opinion? Write a review on ieatwords.com.au!
Jennifer R.
- 2 reviews
- Galaxy S10+ 128GB
- Verified purchase
Best Phone Ever!!
I love the live focus and pro mode. the lighting and clarity of the cameras is amazing.
Excellent display. Possibly the best phone for social media. i love photography so I love the cameras.
Performance is great apps run smoothly and fast.
easiest 5* to give ever!!
1 comment
KathSamsung
Great to hear you are enjoying your Samsung S10+. Jennifer! We really appreciate the time spent to give us your experience on this and I will be sure to forward this on to the team, so that we can con... Read more
tinue to improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via private message :)Similar opinion? Write a review on ieatwords.com.au!
Brad W.Sydney, NSW
- 8 reviews
- 3 likes
This phone blows them out of the water
This phone runs fast, even when multi tasking, has a great bunch of cameras for even the dummy photographer such as me. Switched from the iphone and haven't looked back.
Purchased in January 2021 at Bing Lee Physical store for $1,499.00.
1 comment
KathSamsung
Welcome to the Samsung family, Brad! We really appreciate the time spent to give us your experience on this. I will forward your feedback to the team :)
If you have any enquiries please don't hesitate to reach out to us via PM.... Read more
Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
John N.Mid West, WA
- 2 reviews
Battery battery battey
My S10 is about a month old now, I run face book, occasional you tube vid at most two 10 minute vids, no net flix etc. and gmail. I woke with 100% battery this morning and every morning 2.5 hours later I am at 40% battery I wonder what it will be like in 2 years?
Purchased in September 2021 at Telstra for $1.00.
6 comments
FYI I tried the private resolution service - they said I could take my phone to the conveniently located service sent only 500 km's from where I live.... informed them of their ignorance and they said... Read more
"well post it to us in the mail".... What really? I need the phone for work.... would they offer a replacement while I wait.... nothing but crickets at the other end. Don't bother with the resolution options in here they are a waste of time.KathSamsung
I really do apologise for the battery issues you are currently experiencing with your Samsung S10+, John. Usually if you are experiencing issues with your device, it would be best to have a member of ... Read more
our team to run a diagnostic on your device at our service centre. I do understand the frustration of not being located near a Samsung service centre and I apologise for the inconvenience. If you do change your mind, I have provided a link below for more information on posting your device to us.Hi Kath,
I have never said I have a problem with posting it, I need a borrowed phone in the mean time, that where the problem is.... Read more
Losing my phone for just a day will cost plenty of money. JohnSimilar opinion? Write a review on ieatwords.com.au!
Callum
- 3 reviews
Great phone
the phone is fast loading, fast charging, good battery, comes with a good screen protector, never had any problems with almost a years usage. Would recommend if you have the money to spend and want the bells and whistles in a phone
Purchased in April 2021 at Samsung Online store for $649.00.
1 comment
KathSamsung
Its great to hear that you are currently enjoying your Samsung S10+, Callum. We really appreciate the time spent to give us your perspective on this and your feedback will forwarded on to the team, so... Read more
that we can continue to further improve on our products and services. If you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
Rodger C.Greater Melbourne (Metropolitan), VIC
- 5 reviews
- Galaxy S10+ 512GB
- Verified purchase
Beautiful design with huge internal memory. 2nd Sim card slot is another advantage.
Beautiful design with huge internal memory. 2nd Sim card slot is another advantage. No more running out of memory. I can use extra slot for extra 512 GB memory card
Purchased in March 2021 at Samsung Physical store for $1,849.00.
1 comment
KathSamsung
Glad to hear you are enjoying your Samsung S10+, Rodger. Your feedback is greatly valued and will be forwarded to the team so that we can continue to further improve on our products and services.
If ... Read more
you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
CandycrushaddictAustralia
- 18 reviews
- Galaxy S10+ 128GB
- Verified purchase
Amazing new phone
Love this new phone, it has a really really awesome camera - 3 in fact. It takes really good quality photos and even has night mode to take your pics too.
It took me a bit to work out the features and operate it as its different to the Iphones I always owned but found it very easy now.
When you are talking on the phone it is crystal clear when listening . Its great to be using the latest technology.
Purchased in October 2021 at telstra.
1 comment
KathSamsung
Glad to hear you are a fan of your new Samsung Galaxy S10+! We appreciate the time spent to give us your perspective on this and I will be sure to forward on your feedback to the team so we can contin... Read more
ue to further improve on our products and services. If you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
Hari
- 6 reviews
- Galaxy S10+ 128GB
- Verified purchase
Good not perfect
I was holding out upgrading my S6 Edge until Sammy came out with an in-display camera, but had to content with the punch hole. I would have gone with the S10 if not for the additional camera. The S10+ is a very good phone and a fantastic all-rounder. After almost 6 months of use I am impressed with it but not blown away.
Pros:
Fantastic display
Very good battery life
As powerful as it gets
Good night mode (not great, but good)
Very good overall camera
Cons:...Read more
Oh the in-display fingerprint. It is a total let down, so much for the fancy ultrasound scanner. Could have just gone with optical. Of late phone gets warm pretty fast with moderate usage the weight & size (in all fairness it is a '+' phone)Purchased in June 2021 at Samsung Online store for $974.50.
1 comment
MickSamsung
Hey Hary, were glad to her your enjoying your S10+.
If your having issues with the fingerprint sensor, wed recommend re scanning your fingerprints in different angles, this will allow greater scanner accuracy. ... Read more
You can follow the link below for more information. https://www.samsung.com/au/support/mobile-devices/how-to-set-up-fingerprint-lock/ If you have any questions, you can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us. > m.me/SamsungAustralia Mick Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
John RNorth-West & West coast, TAS
- 4 reviews
- 1 like
In a word: Over-rated
Six months into ownership and it's time to pass on my thoughts.
At the time I bought the S10+, I was looking at three cameras, including the equivalent iPhone and Huawei models. First choice after speaking with other users, and even 'cadging' a brief use of friends' phones, the Huawei came in hands down favourite, predominantly on one factor. As a photographer, I loved its camera setup. Unfortunately, the day I went to make my purchase was the day Telstra withdrew the Huawei from sale due to the licencing problems I believe Huawei were having...Read more
with Google. Because my 6-y.o. semi-smart phone had chucked in its knife and fork and I needed a phone (I have no home phone service thanks to NBN), I tossed a (mental) coin. It came down in favour of the Samsung. As a phone, I find it does most things I want as I want them done, with the possible exception that touching the green phone does not always give a clean connection. I've been back to Telstra once with this and must again. My almost 80-y.o. fingers have highly worn prints and I find the slippery surface of the S10+ just that (for which reason it now has a leather fold-back cover. Worst aspect of it is the camera, which I find pretty ordinary in many circumstances. It grabs good light in awkward situations but I find its algorithms tend to overcompensate, especially with blues. Comparisons are odious, but seeing most modern upmarket phones attempt to infer they are generally capable of replacing your camera, a comparison must inevitably be made. I have two DSLRs, a mid-market Canon 6D and a fairly basic Nikon D5300, my favourite because it's light, fits the hand so well, and takes a great shot, but I can't make a call with it so it means I must still carry two devices for two purposes. I'll give the Samsung S10+ a pass mark of 3 1/2 stars.Purchased in April 2021 for $99.00.
4 comments
The second line should read phone-cameras.
KathSamsung
Hi John. I really appreciate the time spent to give us your perspective using your Samsung S10+. Your feedback is greatly appreciated and will be forwarded to our team internally so that we can furthe... Read more
r improve on our products. Should you experience any issues or have any enquiries, please don't hesitate to send us a private message! Kath Samsung AUHey, Kath. Thanks for your response. I'm not trying to be obstructive, simply objective. An old - and old-school - design engineer, perhaps I expect too much. It's possible the problem lies with my expectation.
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knssimpsonSouth East Queensland, QLD
- 3 reviews
Fantastic Phone
Wow Samsung you have made a Fantastic phone love the wide lens and multitasking great battery life and being waterproof again love it thanks keep up the good work apps run so smooth making calls all day ns still have battery life left and did I mention the pics again wow great camera
Purchased in March 2021 at optus .
1 comment
KathSamsung
Great to hear that you are loving your Samung S10+, Knssimpson. we greatly appreciate your feedback and will be forwarded on to the team. Should you have any further enquiries, please don't hesitate t... Read more
o reach out to us for assistance. I recommend sending us a PM via the link below, as it is our best point of contact: m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
AlexPerth, WA
- 9 reviews
- Galaxy S10+ 512GB
- Verified purchase
Best phone i used so far
After using iphone, it was hard to get used to Android but now it feels amazing to have this phone..i can use 2 numbers at the same time which saves me money on my plans great camera and function like a computer
Purchased in June 2021 at Samsung Online store for $1,201.00.
1 comment
KathSamsung
Great to hear you have converted to our Samsung S10+, Alex. your feedback is greatly appreciated. If you have any enquiries, feel free to send us a PM via the link below as it is our best point of contact:
m.me/SamsungAustralia... Read more
Alternatively you are welcome to visit your nearest Samsung service centre to get a member of our team to further assist you with anything. Remember, all visits require a booking - you can make yours via the link below: https://www.samsung.com/au/samsungstore/bookings/ Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Anna M.Greater Melbourne (Inner), VIC
- 2 reviews
perfect!
the quality of camera is perfect especially if you make a video on it. brightness of s10plus is really good either outside and inside (automatic). you have lots of space in it even can put memory card, if needed. all apps work smoothly and well. love my phone
Purchased in April 2021 at Vodafone for $1,499.00.
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Elliot L.Sydney, NSW
Screen suddenly turned white
I bought a Samsung Galaxy S10+ in June in Hong Kong. Just used it for 3 months and the bottom half of the screen suddenly turn white. When I press the power key, the white section flickers. The system is still functional but inoperational due to the bright white light covering everything on the bottom half of the screen. Tried switch on/off the device doesn't fix the issue. Went to Samsung Store@George St Sydney, I got the most awful customer services from the staff. They just simply looked at my mobile and said I should go back to HK and have ...Read more
it fixed there. Even I said don't worry about the warranty, can I just have a technician to check if it can be fixed here and I'm willing to pay for the fee instead of going to HK. The staff simply turned me off straightaway. Checked Samsung online and a number of users have complained of similar problems and some got fixed as it is identified as panel defect and has the motherboard changed. This is a totally frustrating experience buying Samsung mobile, terrible product quality and terrible customer service. Absolutely disappointed.Purchased in June 2021.
1 comment
MickSamsung
Hey Eliot, thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. International devices differ from the local Australian models through parts and software, as t... Read more
hey are fitted, programmed and optimised for the country of purchase. Our service centres here in Australia are not equipped with the necessary parts and/or software to cater for international models. If you were to have any issues with the device, it would best to get in contact with the country of purchase to receive a remedy.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BecGreater Melbourne (Outer), VIC
- 5 reviews
Beautiful phone
I am very happy with my purchase. The camera is amazing, clean shots in all conditions. Night photos also come out clean and crisp. I use my phone for gaming and internet its fast reliable and has fantastic graphics and good sound.
No problem with apps and Android Auto is a breeze connecting with my car effortlessly. Well done Samsung.
Purchased in June 2021 at Harvey Norman Electronics Physical Store for $1,499.00.
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Lisa dSouth East Queensland, QLD
- 5 reviews
Loving this phone
After having an iPhone for 8 years I finally decided to give Samsung a try and am so happy I did I love the size of the phone edge to edge screen also love how clear the picture quality is also the battery lasts a very long time I love being able to put things onto the computer a lot easier than having to go through iTunes
Purchased in August 2021 at Vodafone for $1,399.00.
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The reviewer stated that an incentive was offered for this review
Brody J.Greater Melbourne (Outer), VIC
- 11 reviews
- 2 likes
Love the color, very lightweight and waterproof is good, amazing camera.
Extremely reliable phone, the ability to transfer battery life to other phones is great and the battery lasts quite a long time. The colors are by far the best samsung have brought out.. the issue is that this product is too lite weight, far to easy to drop and I'm positive the glass is not as strong as the note... size is good, software is quick! Great brightness options. Security key is too tight too mock location, very epic device.
Purchased in June 2021 at Vodafone for $2,100.00.
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KathSamsung
Fantastic to hear you are a fan of the Samsung S10+, Kevin. We really appreciate the time spent to share your experience with us and your feedback will be forwarded on to the team so we can continue t... Read more
o improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via private message :)