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Reviews

3.4

2,654 reviews
5
(1,257)
4
(405)
3
(63)
2
(99)
1
(830)
  • Product Quality
    3.7 (519)
  • Return Claim MadeYes (80) · No (655)
  • Shipping
    3.6 (426)
  • Warranty Claim MadeYes (37) · No (665)
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Paul.C.

Paul.C.South East Queensland, QLD

  • 2 reviews

Excellent,perfect place to shop

published

Easy to find the items I searched for,great range of products and all good quality products at a great price.Communications was excellent and delivery time is always on time as informed.

Buying on line

published

Yes able to find what we needed. Yes very pleased with our buys. Would recommend you to all my friends will keep looking at what you have new and on specials

Catherine

CatherineNortheast, VIC

Awsome

published

Easy great service will buy again brought TV .mattress .hair clippers .towels. ornaments .kids ride in car.vacumecleaner .sheets .pillows and a lot more thing value for money great service etc

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Patricia Abreu

Patricia AbreuSouth East Queensland, QLD

  • 7 reviews
  • Verified customer

Terrible customer communication

published

I detected a mistake on the order 1 minute after I paid and tried to contacts mydeal stright away to correct it to no avail.



No phone number, no answer to my email, then they proceeeded with dispatch which makes it harder to correct the mistake.

Never again . It is good when all goes well, however very hard to communicate at all if you run into some trouble . No one has responsibility for anything.

1 comment
MyDeal.com.au
Cindy M.MyDeal.com.au
 Leonie

LeonieSydney, NSW

Easy to use

published

Saw the product on Google shopping. Site navigation was easy, description was clear and easy to read. Purchase and payment process was simple and email notification about next steps was prompt and easy to follow. This is a platform review.

Jacinta W.

Jacinta W.Victoria

Bad selling platform and nit willing to improve. It looks after seller more than buyers. Shame

published
2 comments
MyDeal.com.au
Cindy M.MyDeal.com.au
Jacinta W.
Jacinta W.

Order number 179270440. Ticket ID 363895, 374331, 367377. Seller name: Goslash.

Eamon kearns

Eamon kearnsSouthwest, VIC

  • 2 reviews

Excellent delivery, and product

published

Excellent mattress. As described comfy and delivery was amazingly fast! Would recommend. I was hesitant but I would buy again in a heartbeat and recommend to anyone thinking of buying

Brian H.

Brian H.Metropolitan Adelaide, SA

I did not know i was not dealing with the supplier

published

i round a site selling an Iphone 6 and looked at the product and details and made the purchase. I did not realise i was dealing with a "broker" third party. Perhaps that makes it good as the whole transaction was seamless. Yet to receive the goods but it is well within the time indicated for delivery

1 comment
MyDeal.com.au
Cindy M.MyDeal.com.au
 Bryan

BryanSouth East Queensland, QLD

Returned customer

published

My Deal is very easy to navigate and the range of products should satisfy the majority of customers. Their service is excellent. I am a return customer. Keep up the good work.

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 Bee See

Bee SeeSydney Surrounds, NSW

The epitome of perfection

published

We needed two mattresses that were affordable, and we ended up at mydeal. The products are great quality and extremely comfortable. Shipping was super fast. Ordered Monday, received Wednesday within Sydney.

nzheidi

nzheidiGreater Melbourne (Inner), VIC

  • 3 reviews

Looking forward to a good nights sleep

published

The My Deal site has some really great items, most are very good quality, and at a good price. You’ll be missing out if you don’t take a look at their current deals. Highly recommend to others

Chris

ChrisGreater Melbourne (Metropolitan), VIC

Bad/non-existent customer service

published

No reply to my email of a few days ago, therefore lacking in customer service in my opinion. Makes me suspicious that this company is anything more than just a warehouse with a customer interface auto website.

3 comments
MyDeal.com.au
Cindy M.MyDeal.com.au
Chris
Chris

This is the ticket number from my enquiry. #380821, which i sent on Wed 29th April. Seller name is My Deal. Thank you.

MyDeal.com.au
Cindy M.MyDeal.com.au

They do what they say

published

Order went well, freight was free, goods were cheap. Happy with the service, app and goods. Will keep an eye on the site. I don’t like all the spam tho - had to unsubscribe quickly.

 paul

paulMetropolitan Adelaide, SA

On line shopping made easy

published

The MyDeal site is easy to navigate, and products are good quality at very competitive prices. We have now decided to visit MyDeal before we consider buying any product elsewhere. The tracking and delivery system is excellent.

KMC

KMCPeel, WA

  • 3 reviews

My account of MyDeal!

published

I am very satisfied with MyDeal which is why I continue to come back time & again! My purchases overall have been precisely what I expected. I've also told others about my experience & have recommended it to others also.

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Tara

TaraMelbourne

  • 3 reviews

Perfection every time

published

Love how easy it is to find what I need. Delivery and customer service is always quick and easy.
I frequently recommend mydeal to my family and friends.
Will always keep buying from this site!

Edward

Edward

  • 2 reviews

Takes too long to get refund

published

My order was refunded by the supplier on 15 /4 /2020 I still haven't received the money in my account on the 1/5/2020 have contacted My Deal via email and have not received a response

1 comment
MyDeal.com.au
Cindy M.MyDeal.com.au
Petra C.

Petra C.South East Queensland, QLD

Very misleading - not a great customer experience

published

Make sure you do your research - you are NOT getting a 'deal' with MyDeal! They charge ontop of their suppliers as opposed to securing discounts for their customers, as their name would like to lead you to believe. And when you bring this to their attention they refuse to even match the price or refund the difference. I would highly recommend you looking at catch.com instead! Will never use this sit again.

1 comment
MyDeal.com.au
Cindy M.MyDeal.com.au
Mark and Velma

Mark and VelmaCentral Queensland, QLD

  • 3 reviews

Great purchase. Don't know how we coped without it.

published

Navigating the store is a breeze. They are other similar items so that we always have a choice, not having to settle on just the one. Much better than having to go into town, which we can't do now anyway. It will be great having this store, because our lives will be changed forever with the Coronavirus. We had only been worried about one of the purchases, which turned out to be our not using it properly (old age), but we had instant response and the offer of money back...SO, MUCH APPRECIATED. Thank you.

Frances

FrancesSydney, NSW

  • 3 reviews

Just love this quilt cover!

published

MyDeal is my go to store for manchester. It’s always easy to find what I want too. The quality is as described in the advertising which makes me happy. I find the delivery period to be accurate and, all in all, it’s a good shopping experience.

Page 4 of 133
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Questions & Answers

Ruth P.

Ruth P.asked

What can I expect from a refurbished iPhone advertised in good condition?
Will the screen have any scratches?

1 answer
MyDeal.com.au
Cindy M.MyDeal.com.au

Hello Ruth,
Thank you for your question! We have a few sellers on the MyDeal Marketplace that sell refurbished phones. They will each specify on their listing what to condition the phone will be in or you can submit an enquiry to the seller via the link at the bottom of the product specifications.
Generally, a good condition device may have some obvious signs of wear on the housing or LCD, but for accurate details we recommend getting in touch with the seller directly.

Kind regards, Customer Support
Please note:
MyDeal.com.au is a marketplace with over 1000 sellers.
Rest assured when you buy from MyDeal, all purchases are covered under our refund guarantee policy: https://www.mydeal.com.au/mydeal-refund-guarantee
If the seller is not responding or if you haven't received your goods, please escalate to our Resolution team for a prompt response.

robyn k.

robyn k.asked

Do you have an App to keep for future purchases? I can't seem to find one!

4 answers
Aisla
Aisla

Yes I do Robyn

robyn k.
robyn k.

Where can I find it please?

Peter
Peter

No I don’t.

david pastro

david pastroasked

Why after you fail to deliver after 10 weeks do you tell me to deal with some seller in china?
And why would anyone accept your offer of a refund when going by the amount of reviews stating that refunds are never forth coming

1 answer
MyDeal.com.au
Cindy M.MyDeal.com.au

Hello David,
Thank you for your reviews and questions.
Your order has been refunded on ticket #347667.
This has already been approved and accepted by PayPal.

Kind regards, Customer Support
Please note:
MyDeal.com.au is a marketplace with over 1000 sellers.
Rest assured when you buy from MyDeal, all purchases are covered under our refund guarantee policy: https://www.mydeal.com.au/mydeal-refund-guarantee
If the seller is not responding or if you haven't received your goods, please escalate to our Resolution team for a prompt response.

Get an answer from our members and MyDeal.com.au representatives

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