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Kaiza W.Perth, WA
AMAZING
Even though my application was denied I still had a really great interaction between the friendly and polite customer service representatives who really understood everything and made me feel comfortable at the same time.
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The reviewer stated that an incentive was offered for this review
belindaSouthern and Hills, SA
- 2 reviews
perfect top up when you really need it
great service for those days that you really need it.quick and simple forms and acceptance and the funds are in my account within a few hours.thankyou for your service,ill definently be using again.
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Hassle free
Hassle free. Email service slow response but as per every other company in the world....response time met the same expectations as others. Easy, no probs. Text alerts for repayments, I found to be a great reminder
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Not a pleasant experience at all.
Poor customer service, super quick to offer loan at a very high rate but when came time for payments harassed with 3 text messages as well as emails EVERY fortnight
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Expensive
Customer service was easy to contact. Though I never seemed to get a correct answer to the exact extra costs going on to my account.
I amextrememly dissapointed with the interest and booking fees. It seems unclear. The interest rates are unbelievably high.
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inconsistent information about the loan and extremely excessive charges
Had like 2 different remaining balances which weren't very clear ended up being charged $18 instead of the $6 that got tacked on after paying atleast 400 for $200 loan hope they get investigated soon
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Beware - MyFi Charges Too Much
Beware this company as they are a total…
Beware this company as they are a total rip off!!! ASIC should be investigating this scam. Their interest and charges are unacceptable. Borrowed $350 and had paid $278 plus $140 which technically speaking would had paid off the loan. However, I had to postpone my 2 repayments now for the last amount which they say was still owing $250. I have now been charged $79 for for not paying on top of the loan plus 2 x $22 for postponing my repayments. So now they told me I still owe them $359 which set me back to...Read more
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Great experience
The application process was quick and easy and approval happened straight away. It was great not being harassed by phone calls like some do. Money was in straight away and payment process was the easiest Ive ever had to do with loans. Thank you so much.
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This company is crap
Wouldn’t wish this company upon anyone I used this as a last resort due to being a stay at home mother and needed to pay my power etc as work and income couldn’t help me. I’m nearly done paying the loan off but all of a sudden they have ghosted me wth sent them emails asking if they have received my recent payment as I wanna be on top things for when crap hits the fan coz it has before I would reckon mend not using this easy service as you pay twice as much back from wat u got take screenshots of every payment you make to them.as they try and twist crap saying they can’t see payments blah blah blah
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SamGreater Melbourne (Outer), VIC
Helping out in a time of need
I was helped out in a time of need. I really appreciated the service. The service was very fast. I had to pay more than I expected but that is OK. I was helped in a time of need. All paid now.
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AnnettNorth Queensland, QLD
Simplicity
I found this service to be rather quick and efficient the application process was quiet simple and easy . However the repayments are a little high to my liking. “ each to their own “ all in different financial circumstances obviously. that would be the only constructive criticism I would have to say .
Thank you Myfi team
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Marlene
- 2 reviews
Great
Everything was fine with my loan but I did notice that the repayments were different from the ones on the contract but it didn't matter it's all paid now so thank you
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Great service for unexpected emergencies!
Really good when out of the blue you all of a sudden need cash fast. Paid within hour. Also if you want lower interest you can pay back as one payment 3 weeks from the day of your loan. Which I found great .
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LibbyElderslie
- 8 reviews
- 4 likes
- Verified customer
Should be 0 stars. Stay away from them.
Like others was referred by Cigno. Upon doing an ABN check. They are the same company just a different name. So I applied and assumed they would be as good as Cigno was. Boy was I wrong.
Yes the money was available on time in my bank. That is where the good stopped.
I tried to pay the loan out early! This is where the issues started. Was charged fees, they lost payments, took nearly a week to locate the money I paid them. Made it impossible to speak to anyone. Because they charge a $5.95 fee a week. Naturally they dragged the process out. ...Read more
Tried to pay it off in one week. Eventually took me over a month to get this fixed. Had to fight to get fees reversed. Worst of all. When I finally paid the joke of a loan out they didn’t send confirmation or anything! Stay away from this company. They try and drag out payments so you end up paying more to them. Speaking to a supervisor is almost impossible unless you threaten to complain to the AFCA (the Australian financial complaints authority- the new ombudsman like service). When that happened supervisors were available and they even waived some fees.Similar opinion? Write a review on ieatwords.com.au!
Very handy
Very professional and fast, login to my account was the only problem I’m presenting at the time my loan was active. I’ll use again if I have to. Thanks to all
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StephenSouth East Queensland, QLD
Happy Customer
Thank you Myfi for helping me out with a loan.My loan now has been finalized.Can you please send me through another Lender.Kind Regards Stephen.Great work team keep up the good work.
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Henry SambonoPalmerston, NT
Excellent loan Service
As long as your payments are on time, I found there was no problems. Read everything before I accepted the loan and kept my part of the bargain. Good on ya MyFi. Thanks
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Easy simple
no fuss fast easy process paid off fast with no hassles. very thankful for myfi got paid on the same day of application. Dont need to sign loads of papers
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Anthony NMid North Coast, NSW
A pleasant life saver
Needed money pretty much as i had medical expenses for me baby and was short so i took a leap of faith and it paid off thank you mifi you helped me when i needed it
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Terry C.Metropolitan Adelaide, SA
The company is a joke
just wanted to change my repayments to come out of the same account my pay goes into, which is with the exact same bank company and they make it difficult...
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