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Reviews

(18)
(11)
(1)
(2)
(10)
  • Transparency
    3.9 (21)
  • Customer Service
    3.8 (21)
  • Loan TypeFixed Rate (7) · Line of Credit (3) · Variable Rate (1)
  • Application Process
    3.9 (20)
  • Timeliness
    3.8 (19)
  • Loan Term 1.909 months (11)
  • Cash Arrival1.214 day(s) (14)


Kaiza W.

Kaiza W.Perth, WA

AMAZING

published

Even though my application was denied I still had a really great interaction between the friendly and polite customer service representatives who really understood everything and made me feel comfortable at the same time.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

The reviewer stated that an incentive was offered for this review




belinda

belindaSouthern and Hills, SA

  • 2 reviews

perfect top up when you really need it

published

great service for those days that you really need it.quick and simple forms and acceptance and the funds are in my account within a few hours.thankyou for your service,ill definently be using again.

Loan TypeFixed Rate

Hassle free

published

Hassle free. Email service slow response but as per every other company in the world....response time met the same expectations as others. Easy, no probs. Text alerts for repayments, I found to be a great reminder

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2022
Loan Term 1 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

Not a pleasant experience at all.

published

Poor customer service, super quick to offer loan at a very high rate but when came time for payments harassed with 3 text messages as well as emails EVERY fortnight

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2022
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

Expensive

published

Customer service was easy to contact. Though I never seemed to get a correct answer to the exact extra costs going on to my account.
I amextrememly dissapointed with the interest and booking fees. It seems unclear. The interest rates are unbelievably high.

Transparency

inconsistent information about the loan and extremely excessive charges

published

Had like 2 different remaining balances which weren't very clear ended up being charged $18 instead of the $6 that got tacked on after paying atleast 400 for $200 loan hope they get investigated soon

Transparency
Customer Service
Application Process
Timeliness
See all answers

Beware - MyFi Charges Too Much

published
Loan Term 1 months
Cash Arrival1 day(s)

Great experience

published

The application process was quick and easy and approval happened straight away. It was great not being harassed by phone calls like some do. Money was in straight away and payment process was the easiest Ive ever had to do with loans. Thank you so much.

This company is crap

published

Wouldn’t wish this company upon anyone I used this as a last resort due to being a stay at home mother and needed to pay my power etc as work and income couldn’t help me. I’m nearly done paying the loan off but all of a sudden they have ghosted me wth sent them emails asking if they have received my recent payment as I wanna be on top things for when crap hits the fan coz it has before I would reckon mend not using this easy service as you pay twice as much back from wat u got take screenshots of every payment you make to them.as they try and twist crap saying they can’t see payments blah blah blah

Sam

SamGreater Melbourne (Outer), VIC

Helping out in a time of need

published

I was helped out in a time of need. I really appreciated the service. The service was very fast. I had to pay more than I expected but that is OK. I was helped in a time of need. All paid now.

The reviewer stated that an incentive was offered for this review


Annett

AnnettNorth Queensland, QLD

Simplicity

published

I found this service to be rather quick and efficient the application process was quiet simple and easy . However the repayments are a little high to my liking. “ each to their own “ all in different financial circumstances obviously. that would be the only constructive criticism I would have to say .
Thank you Myfi team


Marlene

Marlene

  • 2 reviews

Great

published

Everything was fine with my loan but I did notice that the repayments were different from the ones on the contract but it didn't matter it's all paid now so thank you


Great service for unexpected emergencies!

published

Really good when out of the blue you all of a sudden need cash fast. Paid within hour. Also if you want lower interest you can pay back as one payment 3 weeks from the day of your loan. Which I found great .


Libby

LibbyElderslie

  • 8 reviews
  • 4 likes
  • Verified customer

Should be 0 stars. Stay away from them.

published

Very handy

published

Very professional and fast, login to my account was the only problem I’m presenting at the time my loan was active. I’ll use again if I have to. Thanks to all

The reviewer stated that an incentive was offered for this review

Stephen

StephenSouth East Queensland, QLD

Happy Customer

published

Thank you Myfi for helping me out with a loan.My loan now has been finalized.Can you please send me through another Lender.Kind Regards Stephen.Great work team keep up the good work.


Henry Sambono

Henry SambonoPalmerston, NT

Excellent loan Service

published

As long as your payments are on time, I found there was no problems. Read everything before I accepted the loan and kept my part of the bargain. Good on ya MyFi. Thanks


Easy simple

published

no fuss fast easy process paid off fast with no hassles. very thankful for myfi got paid on the same day of application. Dont need to sign loads of papers


Anthony N

Anthony NMid North Coast, NSW

A pleasant life saver

published

Needed money pretty much as i had medical expenses for me baby and was short so i took a leap of faith and it paid off thank you mifi you helped me when i needed it


Terry C.

Terry C.Metropolitan Adelaide, SA

The company is a joke

published

just wanted to change my repayments to come out of the same account my pay goes into, which is with the exact same bank company and they make it difficult...


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Questions & Answers

Donna

Donnaasked

I am a past customer am I able to reapply

No answers

brenda

brendaasked

I need to know wether you will take 6 days to get back to me like cigno

No answers

brenda

brendaasked

do you take as long to get back to customers contacted cigno 6 days ago no reply

1 answer
Peter T.
Peter T.

Same company different name


Get an answer from our members and MyFi Me representatives

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