Reviews

  • Transparency
    3.8 (73)
  • Customer Service
    3.7 (69)
  • Loan TypeFixed Rate (21), Line of Credit (13) and Split (3)
  • Application Process
    4.2 (65)
  • Timeliness
    4.1 (64)
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CBR
CBRSydney, NSW

Stay away!

published
  • Transparency
  • Customer Service
  • Incentivised Review No
MyPayNow
MyPayNowMyPayNowSend a private message

Hi there, sorry to hear that! Could you write to us at [email protected] with more details of your issue? We'd love to help you troubleshoot. Thank you!

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Siobhan
Siobhan
  • 3 reviews
  • 1 like

Outstanding customer service

published

I have contacted customer service numerous times with requests they get back pretty quickly and nothing seems too hard for them. I feel like other providers would have used my situation to their advantage and charged me but this crowd didn't .



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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Siobhan, thank you very much for your feedback & 5-Star rating. We're pleased to hear you are enjoying our service!

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Hank
HankCanberra
  • 4 reviews
  • 2 likes

Fast response

published

Easy to use, great rates, friendly service and fast customer response times via the support portal.

Been with them for a while now and will likely use them moving forward for a long time.

Great stuff.



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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Hank, thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.

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Tyler in customer service - YORU AMAZING.

published

I had been off sick and could not pay back the amount required on time, so had sent through an email but wasn't sending to the correct one as explained by Tyler this morning. which they had helped put in an arrangement for me over weekly instalments so i am able to pay back the amount plus still meet other commitment while off work sick.
i really appreciate their help and hope this is able to be passed onto them.

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Skye, thank you for providing your valuable feedback. Management have passed this information onto Tyler. Please reach out to us at [email protected], if you have other suggestions. Thank you for the 5-Star review!

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This is a perfect respectable helping company would recommend them to anyone looking for help in this area MyPayNow

published

This company is so helpful and the people are really nice and understanding I would recommend them to anyone out there looking at a service like MyPayNow I cannot fault them

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Andrew, we're always working hard to improve the app. Thanks for your download, positive feedback and 5-Star rating!

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This is definitely a life saver for me

published
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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Shaun, we're pleased to hear that you are enjoying our service and that we are able to be of assistance. Thank you for your 5-Star rating!

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Great app! highly recommend

published

Best app if needing access to your pay early and receive in minutes. Fair rates, great customer service. Glad i found this app and will be using frequently when needed. Trusted service!

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Rebecca, we appreciate you taking the time to rate and review MyPayNow - Thank you for the positive feedback!!

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Zebulan C.
Zebulan C.South East Queensland, QLD

Best $APP

published

Best APP. everything it says in the Ads. Like borrowing from your bro without the awkwardness of asking all the time :)
$ in within seconds. Especially love the referral incentive, and why I'll keep sharing it. Helps you, Helps me.

Sign up with someone's referral, here's mine, 4X4B-3VXX-Z95X
[Link Removed]
and successfully take a wage advance and you and I (or whoever's referral link used) will earn $50.
Then get your referral code to share and make $ from referring friends.

  • Incentivised Review No
MyPayNow
MyPayNowMyPayNowSend a private message

Hi Zebulan, thank you for taking the time to rate and review MyPayNow 5-Stars. We appreciate your positive feedback!!!

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Timothy K.
Timothy K.
  • 2 reviews

My Pay Now is a good company to deal with if you need them.

published

The Customer Service with My Pay Now is excellent i had a couple of issues i emailed the customer service team and the problem was solved very quickly and efficiently. The 5% rate is pretty good and iam satisfied with this rate. I would recommend My Pay Now to anyone.

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Timothy, thank you for taking the time to rate and review MyPayNow 5-Stars. We appreciate your positive feedback!

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Dan
Dan
  • 2 reviews

Honest and reliable

published

I have no hesitations recommending MyPayNow. Fair rates unlike many others. Never any issues. Good customer service who is helpful and easy to deal with if needed. Referrals are paid instantly.

  • Incentivised Review No
MyPayNow
MyPayNowMyPayNowSend a private message

Hi Dan, thank you for taking the time to rate and review MyPayNow 5-Stars. We appreciate your positive feedback!!

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John B.
John B.
  • 6 reviews
  • 1 like

Fits well with fortnightly pays

published

I have used MyPayNow a couple of times and find it really handy and reasonably priced. It's great when you are on a fortnightly pay and either something unexpected or payment you may have forgotten about which is due before the next pay crops up. To top it off the service and communication is first class

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi John, thank you for taking the time to rate and review MyPayNow 5-Stars. We appreciate your positive feedback!

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Carrie Bland
Carrie BlandMetropolitan Adelaide, SA

Needed help and got it straight away

published

The service that I received was absolutely outstanding and excellent I couldn’t get any help but then when I explained my circumstances they were more than happy to help me they have helped me out so much this week by just letting me get the help that I need from them I couldn’t ask for more outstanding service and I would recommend them to absolutely anybody Kate was absolutely amazing

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Carrie, wow what a great review! We appreciate your positive feedback. We're pleased to hear that you had a positive experience with MyPayNow. Your review will be passed onto Katie.

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Ian Higgins
Ian HigginsSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Responsive customer inquiry and resolved!!!!!!

published

I'd like to thank Britta from the My Pay Now customer service team for resolving my computer generated issue today. Great work, keep it up and thank you so much for your time.

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Ian, we're pleased to hear that you had a positive customer service experience whilst using MyPayNow. We appreciate your support!!

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Gillian P.
Gillian P.
  • 3 reviews
  • 6 likes

Exceptional

published

Great service from Caitlin who went above and beyond to rectify the issue. Problem resolved within minutes. Speedy resolution and communication. Highly recommend these guys for anyone looking for a great service.

  • Transparency
  • Customer Service
  • Incentivised Review No
MyPayNow
MyPayNowMyPayNowSend a private message

Hi Gillian, thank you for taking the time to rate and review MyPayNow 5-Stars. We appreciate your positive feedback and support!

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Cootah
Cootah
  • 6 reviews
  • 1 like

Perfect, best in the market

published

Well simply these guys charge the lowest interest rates on payday advances, they pay the cash instantly into your bank and they also are very understanding if you fall behind on payments, they offer a great service that help their customers from other lenders who would seek to take advantage of any unexpected situations. These guys are perfect service when it comes to cash advance.

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MyPayNow
MyPayNowMyPayNowSend a private message

Hi Cootah, thank you for taking the time to rate and review MyPayNow 5-Stars. We are pleased to hear that you had a positive experience with our organisation!!

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Questions & Answers

David T.
David T.asked

Can I pay early and reapply same day ?

No answers
sandy
sandyasked

Hw long it will take to get process the other mypay now after paid teh whole repayment

No answers
Cath B
Cath Basked

I cant login via facebook as I have previously. Error message saying App not set up, still in development.
Have tried updating App and Facebook with no luck.

3 answers
Paul de s
Paul de s

Try deleting and reinstalling!! You can always contact them

Cath B
Cath B

Yeah tried that & didn’t work. In the end I emailed them & they promptly set me up for email login.

MyPayNow
MyPayNowMyPayNowSend a private message

Hi there Cath, Our apologies for the delay in response. For all account enquires please reach out to our friendly customer service team via the HELP centre on the app or [email protected] so we can help assist you further.

See all MyPayNow questions

Get an answer from our members and MyPayNow representatives

Details

About MyPayNow

MyPayNow is a wage advance service that lets you access your pay before you receive it. It does this without contacting your employer.

You can borrow anything from $50 to a quarter of your wage, with money appearing in your account within 60 seconds of requesting it. There are no limits to the amount of requests you can make each pay cycle.

You pay back the total amount of your wage advance, plus a 5% fee. There are no extra hidden fees or interest. Repayments are made from your next pay via direct debit.

Points of praise:

  • Most reviewers said that they received their funds very quickly, with some saying that they received their wage advance within seconds.
  • They also said that MyPayNow’s customer service was great, with representatives being easy to deal with and any issues solved quickly and efficiently.
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Extra Information

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Steven Galinaitis

Great Experience

by Steven Galinaitis on 11 May 2022
Very easy company to deal with. Application process was excellent with everything dealt with online. Website and application format very easy to navig... Read full review

Candise Cobus

Good to get loan from

by Candise Cobus on 27 Apr 2022
They were good at all service and also with repayment schedule thank you keep up the good work your doing and you'll have more customers and clients h... Read full review

Peter Roberts

Awesome service went above and beyond

by Peter Roberts on 22 Apr 2022
Completely satisfied no hidden extras 10/10 for service I was offered a service that was superior to my original intentions, this suited my needs, at ... Read full review

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