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Reviews

(22)
(7)
(5)
(9)
(99)
  • Transparency
    2.0 (33)
  • Customer Service
    2.0 (39)
  • Loan TypeFixed Rate (14) · Variable Rate (5) · Line of Credit (4)
  • Application Process
    2.6 (36)
  • Timeliness
    2.6 (34)
  • Loan Term 13.444 months (9)
  • Cash Arrival1.75 day(s) (12)


Dyl

DylSouth East Queensland, QLD

Never reply to any emails in regards to making extra payments

published

Was easy enough to get the loan - I've been paying it off for awhile now and want to pay out this loan as the interest rate is absolutely ridiculous.

Have emailed several people several times for details on how to do so - NOT ONE REPLY IN 2 MONTHS

I cant talk on the phone as I work over full time and they are closed by the time I finish work

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2022
Cash Arrival1 day(s)
See all answers

Tina

TinaSydney, NSW

so far so good

published

So far i have found wallet wizard to be nothing but great. applied, approved immediately and funds were in my account within an hour. payments are affordable. fresh loan so i hope it goes smoothly as my first payment is due to come out next week. can we make extra payments to pay off quicker?

Application Process
Timeliness
Loan TypeLine of Credit

Customer but this service is honestly horrible

published

Most misleading service I think I’ve ever encountered, talk a big talk, but don’t keep any of their promises. Quick loans? Hell no, be ready for the biggest mission of your life, I hope you stretched your legs, because be prepared to jump through hoops. Money in 1 hour? Try 4 lol

Transparency
Customer Service
Loan TypeLine of Credit
Ecorigon I.

Ecorigon I.Sydney, NSW

  • 4 reviews

Wallet wizard

published

Never use these type of loan services such as wallet wizard or nimble. They charge 47.8% interest, so borrowing from one of these loan shark style apps is a terrible financial decision. Borrow 500, end up paying back almost a grand.


Rogue

RogueNew South Wales

  • 3 reviews

Horrible.

published

The Customer Service was Deplorable.
Huge extra Costs @ 47.8% p.a.
Redraw facilty is a Joke. Becaise its an automated system it is doomed to fail. And it does, constantly.
And very Dissatisfied Overall.

Transparency
Customer Service
Application Process
Loan TypeFixed Rate
See all answers

sadmushroom

sadmushroomSouth-Eastern Region, NSW

  • 4 reviews
  • Verified customer

Thank Heavens for Wallet Wizard

published

I had some problems and needed some extra money FAST! I didn't have any type of credit rating so the banks would not even look at me. I applied to Wallet Wizard online and soon after received a call from a lovely person who said they needed to clarify a few things. The call was very casual and friendly. The following day the money was in my bank account. Since paying back the first loan I have reapplied twice more. It takes about 5 minutes and the cash is usually in my account the following day. I know it is a bit more expensive BUT it's well worth it as far as I am concerned.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival2 day(s)
See all answers

James B.

James B.Central Queensland, QLD

An utter disgrace and embarrassment that a company like this exists

published
Transparency
Customer Service
Application Process
Timeliness
See all answers

Dan

DanSydney, NSW

  • 3 reviews
  • Verified customer

A business which does not want your money. Unacceptable offer.

published
Transparency
Customer Service
Loan TypeVariable Rate

It's crap!

published

I hope they burn in hell! They put you into more debt, and for the unemployed, it's so wrong that you have to pay craploads of money back to these idiots, when you've only borrowed a small amount. I've been paying mine back for over 5 years. "Apparently" I still owe close to $3000 when I only borrowed $4000. 5 years ago!! Paying back $100 a fortnight. Money hungry liars!

Transparency
Customer Service
Application Process
Timeliness
Loan Term 60 months
See all answers
Peter T.

Peter T.Greater Melbourne (Outer), VIC

  • 4 reviews

Always been helpful

published

As an ongoing open line of credit Wallet Wizard have been great for me. I have had numerous loans through them and have always been happy. Pay day loan are always expensive but these guys are very managable

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Ashley W.

Ashley W.Greater Melbourne (Outer), VIC

Keep away from Wallet Wizard

published

This organisation should be avoided at all costs. They are unhelpful, expensive and their ads very misleading.

I attempted to procure a short term loan, and although I have $2.3M in assets, they wouldn’t help me.


Gwen

GwenMetropolitan Adelaide, SA

So PATHETIC These Ads

published

I'm Sure People In ALL These Ads Really Need To Take A Look At Themselves?? Their PATHETIC People That Even Consider Doing Them, (& That's EVERY Ad That Wallet Wizard Has Out There),, Geez, U Couldn't Pay Me ENOGHT 2 Even Consider Doing Them,, Sooooo,, Sick & Stupid???


Kira-Lee H.

Kira-Lee H.Perth, WA

Money Hungry

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Manu

ManuSydney, NSW

  • 2 reviews

Friendly Website, Quick Application and Approval

published

I'm not sure why everyone is rating these people so bad but this company offers a very easy process to apply for a cash loan and also offers clear and reasonable conditions. And money received in just few hours. Wake up people: interest are high for any cash loans out there. I had a great experience with Wallet Wizard and I thank them just because they were there when no one was. Money is evil but is also the base of our society. I prefer to pay interests than asking money to friends or family. Thanks WW and Happy New Year.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateDecember 2022
See all answers
Julia C.

Julia C.South East Queensland, QLD

Complete Waste of time

published

Complete Waste of time trying to get a loan. On and off the phone three or four times today and waiting hours for a response on my application. Don't bother

embermaree

embermareeGreater Melbourne (Inner), VIC

Worst customer service

published

Customer service is horrible, had absolutely no change in my situation, paid all my repayments on time and went to apply for a redraw for christmas time and got rejected without any explanation what so ever, wouldn't even let me finish my application and the customer service team was not helpful in the slightest and have absolutely no idea on anything that goes on.

I wouldn't recommended using this service.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateJuly 2022
Loan Term 12 months
Cash Arrival1 day(s)
See all answers

Dan

DanMetropolitan Adelaide, SA

FALSE INFORMATION ON WEBSITE.

published

Applied for re draw yesterday all approved and good, says money would be in acc within 1 hr, it is now 48hrs later and still no money. The only reason I chose this lender was because it said money in acc within 1 hr if I knew it wouldn't be that quick I would of went elsewhere!!! Needed the extra cash for Christmas etc now Christmas ruined because of these idiots. Not happy at all and never using these lying idiots again. Oh and they have already tried to take first payment when it's supose to be next week!!!! O stars.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Dawit

DawitGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent service

published

Thank you wallet wizard for approving my credit limit..I can't have enough words how satisfied I am being your customer. Merry Xmas and happy new year
Keep up the good work.
Kind regards

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers

horrible business

published

No explanation as to why I was rejected, horribly run, got called once and the customer service was horrible, would not recommend firm to anyone as they operate very poorly.

Transparency
Customer Service
Application Process
Timeliness
See all answers

Craig

CraigSydney, NSW

Specialise in lending money to problem gamblers

published

This company lends money to problem gamblers at exorbitant interest rates. Shameful business mode. Does not act as a responsible lender in accordance with the law. Do not reward them with your business.

Transparency
Customer Service
Loan TypeVariable Rate

Page 1 of 8

Questions & Answers

Sharnee-Rae S.

Sharnee-Rae S.asked

I accepted my contract 9.30pm thursdsy AEST.
waited until next business day to expect funds. No luck, was advised to wait u p to 48 hours "lilely to show up on Sunday"
After no joy this morning, ive contacted them and they assure me the funds have been sent, I again contacted my bank. They advised to ask w. Wizard to trace the transaction...
Has anyone experianced a similar circumstance ?? When am I going to recieve the funds ?

Wallet wizard bank with westpac and is being or has been sent to ING. Please help

2 answers
sarah
sarah

We also on Thursday were approved, assured funds were sent.... It's now Tuesday and still nothing in Ing account, bank also advised to get wallet wizard to track!

Peter T.
Peter T.

It will be the bank. Not them


ellen buss

ellen bussasked

How come you never answer your complaints

3 answers
george
george

They do if you call them or via their web site under contact us.

ellen buss
ellen buss

well I beg to differ any ways I wouldn't bother I have read all the reviews not good I think I will run

micheal
micheal

I have never had a problem with them not answering complaints i have put in quite a few & always got an answer within 2 days of lodging the complaint. i contacted them via their web site


Kirsty R.

Kirsty R.asked

How do you make a manual payment on wizard wallet loan? I want to pay more than the minimum monthly payment

1 answer
Bradley98
Bradley98

BPay through your bank


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