DylSouth East Queensland, QLD
Never reply to any emails in regards to making extra payments
Was easy enough to get the loan - I've been paying it off for awhile now and want to pay out this loan as the interest rate is absolutely ridiculous.
Have emailed several people several times for details on how to do so - NOT ONE REPLY IN 2 MONTHS
I cant talk on the phone as I work over full time and they are closed by the time I finish work
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TinaSydney, NSW
so far so good
So far i have found wallet wizard to be nothing but great. applied, approved immediately and funds were in my account within an hour. payments are affordable. fresh loan so i hope it goes smoothly as my first payment is due to come out next week. can we make extra payments to pay off quicker?
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Customer but this service is honestly horrible
Most misleading service I think I’ve ever encountered, talk a big talk, but don’t keep any of their promises. Quick loans? Hell no, be ready for the biggest mission of your life, I hope you stretched your legs, because be prepared to jump through hoops. Money in 1 hour? Try 4 lol
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Ecorigon I.Sydney, NSW
- 4 reviews
Wallet wizard
Never use these type of loan services such as wallet wizard or nimble. They charge 47.8% interest, so borrowing from one of these loan shark style apps is a terrible financial decision. Borrow 500, end up paying back almost a grand.
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RogueNew South Wales
- 3 reviews
Horrible.
The Customer Service was Deplorable.
Huge extra Costs @ 47.8% p.a.
Redraw facilty is a Joke. Becaise its an automated system it is doomed to fail. And it does, constantly.
And very Dissatisfied Overall.
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sadmushroomSouth-Eastern Region, NSW
- 4 reviews
- Verified customer
Thank Heavens for Wallet Wizard
I had some problems and needed some extra money FAST! I didn't have any type of credit rating so the banks would not even look at me. I applied to Wallet Wizard online and soon after received a call from a lovely person who said they needed to clarify a few things. The call was very casual and friendly. The following day the money was in my bank account. Since paying back the first loan I have reapplied twice more. It takes about 5 minutes and the cash is usually in my account the following day. I know it is a bit more expensive BUT it's well worth it as far as I am concerned.
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James B.Central Queensland, QLD
An utter disgrace and embarrassment that a company like this exists
Applied for a simple loan about a week ago, was spammed messages stating there is an issue and someone tried to contact you regarding the application, called them to be told needed statements etc, these requests repeated for 5-6 times each time I became more and more frustrated with this disgraceful customer service, the 7th problem I had was an account that had previously been closed and they now wanted a statement to confirm it has been closed. Told them it was an unused account with no income but they insisted they wanted that statement. I ...Read more
explained to the person in the phone I have had so many issues and you are wasting valuable time and I think it’s best you just cancel the application. The business practices are the worst I have EVER encountered in numerous years in business, even nimble provides an easier experience with better customer service. The wallet wizard management should not be cashing their cheque’s you should be embarrassed of this disgrace you have created for your employees and customers. Awarded 1 Star because I couldn’t select zero.Similar opinion? Write a review on ieatwords.com.au!
DanSydney, NSW
- 3 reviews
- Verified customer
A business which does not want your money. Unacceptable offer.
Summary:
Good credit history, paid off $15,000 (5 year loan) within 1 year without missing a payment, wallet wizard insults me by offering me less than I asked for (2800 instead of 3500) at a longer duration (18 months instead of 12 months). Trying to rip me off a few extra dollars, and now they end up with nothing but a 1 star review.
I've been shopping online for a loan. This is not my first rodeo - I have already paid off a $15,000 loan in less than a year (with Macquarie finance).
I applied to a number of places. I received offers insta...Read more
ntly from several of their competitors. I like to be thorough before making a decision and decided to wait for wallet wizards offer before making up my mind. They said that my application is delayed due to them having trouble identifying me.Similar opinion? Write a review on ieatwords.com.au!
It's crap!
I hope they burn in hell! They put you into more debt, and for the unemployed, it's so wrong that you have to pay craploads of money back to these idiots, when you've only borrowed a small amount. I've been paying mine back for over 5 years. "Apparently" I still owe close to $3000 when I only borrowed $4000. 5 years ago!! Paying back $100 a fortnight. Money hungry liars!
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Peter T.Greater Melbourne (Outer), VIC
- 4 reviews
Always been helpful
As an ongoing open line of credit Wallet Wizard have been great for me. I have had numerous loans through them and have always been happy. Pay day loan are always expensive but these guys are very managable
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Ashley W.Greater Melbourne (Outer), VIC
Keep away from Wallet Wizard
This organisation should be avoided at all costs. They are unhelpful, expensive and their ads very misleading.
I attempted to procure a short term loan, and although I have $2.3M in assets, they wouldn’t help me.
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GwenMetropolitan Adelaide, SA
So PATHETIC These Ads
I'm Sure People In ALL These Ads Really Need To Take A Look At Themselves?? Their PATHETIC People That Even Consider Doing Them, (& That's EVERY Ad That Wallet Wizard Has Out There),, Geez, U Couldn't Pay Me ENOGHT 2 Even Consider Doing Them,, Sooooo,, Sick & Stupid???
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Kira-Lee H.Perth, WA
Money Hungry
I have got a loan through them ages back and circumstances change and had to go into financial hardship. Was proceeded to be told they don’t do that but we’re happy to change my payments to $50 a fortnight. When I asked for an account statement that took about 3 weeks I noticed half my payments are taking 3-6 weeks to show on my account and my interest charge is more then my payments so my loan total was just going up and no one said anything. After 6 months of stress and tears they finally lowered my interest enough so my account total isn’t g...Read more
oing up. Have had my account move departments multiple times with out being told and every time it moves it has new payment information which they have been advised I can’t change on my end. Because of the 3-6 week delay on payment receiving I am being charged a high interest because it is based on what’s owed (sometimes there is $300 in payments missing) and they are sending me messages saying I still owe money which is added stress I really don’t need. Every time I question they are rude with responses. They are money hungry and don’t give a damn about there customers. Honestly this loan is the biggest mistake of my life and the stress it has caused has been terrible for my mental health. Hope this company goes belly up.Similar opinion? Write a review on ieatwords.com.au!
ManuSydney, NSW
- 2 reviews
Friendly Website, Quick Application and Approval
I'm not sure why everyone is rating these people so bad but this company offers a very easy process to apply for a cash loan and also offers clear and reasonable conditions. And money received in just few hours. Wake up people: interest are high for any cash loans out there. I had a great experience with Wallet Wizard and I thank them just because they were there when no one was. Money is evil but is also the base of our society. I prefer to pay interests than asking money to friends or family. Thanks WW and Happy New Year.
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Julia C.South East Queensland, QLD
Complete Waste of time
Complete Waste of time trying to get a loan. On and off the phone three or four times today and waiting hours for a response on my application. Don't bother
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embermareeGreater Melbourne (Inner), VIC
Worst customer service
Customer service is horrible, had absolutely no change in my situation, paid all my repayments on time and went to apply for a redraw for christmas time and got rejected without any explanation what so ever, wouldn't even let me finish my application and the customer service team was not helpful in the slightest and have absolutely no idea on anything that goes on.
I wouldn't recommended using this service.
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DanMetropolitan Adelaide, SA
FALSE INFORMATION ON WEBSITE.
Applied for re draw yesterday all approved and good, says money would be in acc within 1 hr, it is now 48hrs later and still no money. The only reason I chose this lender was because it said money in acc within 1 hr if I knew it wouldn't be that quick I would of went elsewhere!!! Needed the extra cash for Christmas etc now Christmas ruined because of these idiots. Not happy at all and never using these lying idiots again. Oh and they have already tried to take first payment when it's supose to be next week!!!! O stars.
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DawitGreater Melbourne (Outer), VIC
- 2 reviews
Excellent service
Thank you wallet wizard for approving my credit limit..I can't have enough words how satisfied I am being your customer. Merry Xmas and happy new year
Keep up the good work.
Kind regards
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horrible business
No explanation as to why I was rejected, horribly run, got called once and the customer service was horrible, would not recommend firm to anyone as they operate very poorly.
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CraigSydney, NSW
Specialise in lending money to problem gamblers
This company lends money to problem gamblers at exorbitant interest rates. Shameful business mode. Does not act as a responsible lender in accordance with the law. Do not reward them with your business.
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Questions & Answers
Sharnee-Rae S.asked
I accepted my contract 9.30pm thursdsy AEST.
waited until next business day to expect funds. No luck, was advised to wait u p to 48 hours "lilely to show up on Sunday"
After no joy this morning, ive contacted them and they assure me the funds have been sent, I again contacted my bank. They advised to ask w. Wizard to trace the transaction...
Has anyone experianced a similar circumstance ?? When am I going to recieve the funds ?
Wallet wizard bank with westpac and is being or has been sent to ING. Please help
ellen bussasked
How come you never answer your complaints
3 answers
They do if you call them or via their web site under contact us.
well I beg to differ any ways I wouldn't bother I have read all the reviews not good I think I will run
I have never had a problem with them not answering complaints i have put in quite a few & always got an answer within 2 days of lodging the complaint. i contacted them via their web site
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